The next time you make a call, the dialer will route the call normally. (* 0 won’t work when keys are enabled).

Q:Why do I still see some long distance calls on my phone bill?

A:It’s probably because the dialer did not route those calls. Please see the question above. Do you have the dialer in AutoRoute Mode? Even if you do, the dialer typically does not route certain calls including calls that it thinks are local, and calls completed by a directory assistance operator. If you need to route calls in your local area, see the Routing Commands section.

Q:What do I do if the dialer has problems when I place calls using a fax machine or faxmodem?

A:Sometimes the dialer won’t work well with a fax machine or faxmodem. Here are some possible solutions:

If your fax sends CNG (CalliNG) tones, see if you can turn these tones off.

Route fax calls through your standard long distance service (Don’t dial * at the start of a fax call in dialer manual mode. Dial * 0 at the start of a fax call in dialer AutoRoute Mode). [* 0 won’t work if keys are enabled]

Q:I have two phone lines wired into one jack. How do I attach the dialer to the second line?

A:A two-line jack is called an RJ-14 jack. You can purchase a line splitter that will provide two single-line jacks from one two-line jack. With this splitter you will be able to connect the dialer to either phone line.

Q:How do I connect the dialer when all of the phone jacks in my house are for wall-mounted phones?

A:You may purchase and install a wall plate adapter that provides a jack for the dialer. Another option is to connect a standard modular wall jack to the phone line and plug the dialer into that jack.

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Dialer Installation & User’s Guide

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Zoom Dialer 26 manual Dialer Installation & User’s Guide