If You DO NOT Have VPI, VCI, and Encapsulation Settings from Your Service Provider

If you do not have the settings from your service provider, the tables beginning on page 69 show the settings for the most commonly encountered service providers in the USA and many other countries. If there is more than one setting for your service provider, the most common is labeled (1), the next (2), and so on.

1Go to the Tables on page 69 and find your service provider on the list. If you are in the USA and your service provider is not on the list, follow the instructions using the settings for Service Provider Not Shown at the bottom of the table.

2Now enter the corresponding VPI, VCI, and Encapsulation settings in the appropriate boxes in the Basic Setup menu. The screen may change slightly, depending on the Encapsulation you select.

If you are using PPP, your service provider should have given you a username (usually your email address or the characters preceding the @ sign in your email address) and a password. These are NOT the username and password that you used to get into the Basic Setup menu.) If you cannot remember or cannot find your username and password, call your service provider and tell them you have misplaced your username and password. Then enter them as well.

3Click Save Changes.

4If the Encapsulation setting that you entered was either PPPoE or PPPoA: Click Write Settings to Flash and Reboot and Confirm. Once the process is complete, the X5’s LINK light should remain on steady (this should take about 15 seconds). If it doesn’t, go to the Connection Troubleshooting Tips on page 77.

If the Encapsulation setting that you entered was either 1483 Bridged or 1483 Routed: You must check now to make sure that your IP Addressing is correctly set. Go to that section below

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ADSL X5v User’s Guide