Chapter 20 Troubleshooting
User’s Guide
230
2Check the hardware connections. See the Quick Start Guide.
3Inspect your cables for damage. Contact the vendor to replace any damaged
cables.
4Disconnect and re-connect the power adapter to the WiMAX Modem.
5If the problem continues, contact the vendor.
20.2 WiMAX Modem Access and Login

I forgot the IP address for the WiMAX Modem.

1The default IP address is http://192.168.1.1.
2If you changed the IP address and have forgotten it, you might get the IP address
of the WiMAX Modem by looking up the IP address of the default gateway for your
computer. To do this in most Windows computers, click Start > Run, enter cmd,
and then enter ipconfig. The IP address of the Default Gateway might be the IP
address of the WiMAX Modem (it depends on the network), so enter this IP
address in your Internet browser.
3If this does not work, you have to reset the WiMAX Modem to its factory defaults.
See Section 20.1 on page 229.

I forgot the password.

1The default password is 1234.
2If this does not work, you have to reset the WiMAX Modem to its factory defaults.
See Section 9.5 on page 106.

I cannot see or access the Login screen in the web configurator.

1Make sure you are using the correct IP address.
The default IP address is http://192.168.1.1.