ZyXEL Communications NSA320 17.7 External USB Drives, 17.8 Firmware

Chapter 17 Troubleshooting

In addition to the checks listed previously for local users, check that the domain controller is turned on and connected to the network.

A user can access a share but cannot access individual folders or files within the share.

•Check the Access Control List (ACL) of read/write permissions associated with the share’s specific files and/or folders. Account names added to the list are linked to the files and folders that they are allowed to access, along with what kinds of actions they are allowed to perform with those files and folders (delete, move, rename, and so on).

I cannot get Windows offline file synchronization to work with the NSA.

Enable oplocks in the Sharing > Shares > Settings screen.

17.7 External USB Drives

The COPY LED is red.

Copying files from a USB device failed. The USB device may not be compatible with the NSA. Try to save the files onto a computer and then from the computer to the NSA (through the network connection).

17.8 Firmware

I want to know the firmware version on the NSA.

Go to the Status screen. The Firmware field shows you the current firmware version running.

	363
NSA320 User’s Guide	363