Chapter 23 Troubleshooting
P-660HWP-Dx User’s Guide
36

23.2 P-660HWP-Dx Access and Login

VI forgot the IP address for the P-660HWP-Dx.
1The default IP address is 192.168.1.1.
2If you changed the IP address and have forgotten it, you might get the IP address of the
P-660HWP-Dx by looking up the IP address of the default gateway for your computer.
To do this in most Windows computers, click Start > Run , enter cmd, and then enter
ipconfig. The IP address of the Default Gateway might be the IP address of the P-
660HWP-Dx (it depends on the network), so enter this IP address in your Internet
browser.
3If this does not work, you have to reset the device to its factory defaults. See Section 2.3
on page 46.
VI forgot the password.
1The default user password is user. The default administrator password is 1234.
2If this does not work, you have to reset the device to its factory defaults. See Section 2.3
on page 46.
VI cannot see or access the Login screen in the web configurator.
1Make sure you are using the correct IP address.
The default IP address is 192.168.1.1.
If you changed the IP address (Section 6.2.1 on page 101), use the new IP address.
If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for I forgot the IP address for the P-660HWP-Dx.
2Check the hardware connections, and make sure the LEDs are behaving as expected. See
the Quick Start Guide.
3Make sure your Internet browser does not block pop-up windows and has JavaScripts
and Java enabled. See Appendix H on page 375.
4If you disabled Any IP (Section 6.2.4 on page 103), make sure your computer is in the
same subnet as the P-660HWP-Dx. (If you know that there are routers between your
computer and the P-660HWP-Dx, skip this step.)
If there is a DHCP server on your network, make sure your computer is using a
dynamic IP address. See Section 6.2.1 on page 101. Your P-660HWP-Dx is a DHCP
server by default.
If there is no DHCP server on your network, make sure your computer’s IP address is
in the same subnet as the P-660HWP-Dx. See Section 6.2.1 on page 101.