Generac 004373-2, 004626-1, 004626-1, 004373-2 Troubleshooting Guide, Problem Cause Correction

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Section 5 — Troubleshooting

Guardian Liquid-cooled 40 kW Generator

5.1TROUBLESHOOTING GUIDE

PROBLEM

CAUSE

CORRECTION

The engine will not crank.

1.

Fuse blown

1.

Replace fuse.

 

2.

Loose, corroded or defective

2.

Tighten, clean or replace

 

 

battery cables

 

as necessary.

 

3.

Defective starter contactor

3.

*

 

4.

Defective starter motor

4.

*

 

5.

Dead Battery

5.

Charge or replace battery.

 

 

 

 

 

The engine cranks but

1.

Out of fuel

1.

Replenish fuel.

will not start.

2.

Defective fuel solenoid (FS)

2.

*

 

3.

Open #14 wire from

3.

*

 

 

engine control board

 

 

 

4.

Defective spark plug(s)

4.

Clean, re-gap or replace plug(s).

 

5.

Dirty/Blocked air filter

5.

Clean or replace as required.

 

 

 

 

 

The engine starts hard

1.

Air cleaner

1.

Check, clean or replace air cleaner.

and runs rough.

 

plugged or damaged

 

 

 

2.

Defective spark plug(s)

2.

Clean, re-gap or replace plug(s).

 

3.

Dirty/Blocked air filter

3.

Clean or replace as required.

 

 

 

 

 

The engine starts, but then

1.

Engine oil level low

1.

Check oil and add oil as needed.

shuts down.

2.

Defective low oil

2.

*

 

 

pressure switch

 

 

 

3.

Defective high temperature

3.

*

 

 

switch

 

 

 

4.

Defective control board

4.

*

 

5.

Low coolant level

5.

Check coolant level, repair leaks

 

 

 

 

and refill.

 

 

 

 

 

The Auto/Off/Manual switch

1.

Defective switch

1.

*

is set to OFF, but the engine

2.

Defective control board

2.

*

continues to run.

 

 

 

 

 

 

 

 

 

There is no AC output from

1.

Generator main line circuit

1.

Reset circuit breaker

the generator.

 

breaker open

 

to ON (or closed).

 

2.

Generator internal failure

2.

*

 

 

 

 

 

There is no transfer to

1.

Generator main line circuit

1.

Reset circuit breaker

standby after utility

 

breaker open

 

to ON (or closed).

source failure.

2.

Defective transfer switch coil

2.

*

 

3.

Defective transfer relay

3.

*

 

4.

Transfer relay circuit open

4.

*

 

5.

Defective control logic board

5.

*

*Contact your nearest Generac/Guardian Authorized Dealer for assistance.

20 Generac® Power Systems, Inc.

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Contents Power SYSTEMS, INC Introduction Authorized Dealer LocationMaintenance Safety Rules General InformationInstallation Section Installation Drawings 56-57 Warranty Back CoverGeneral Hazards Electrical Hazards Generator Prepackaged Transfer SwitchUNPACKING/INSPECTION Generator AC Connection SystemsMain Circuit Breaker SpecificationsEngine Protective Devices Engine Fuel Requirements RecommendationsGenerator and Load Compatibility Conversion to LP GAS VaporEmissions Control System CoolantAIR Fuel Ratio Controller Nfpa Standards Standby Generator InstallationBasic Standby Electric System Other Published StandardsGTS Type Engineered Switch Transfer Switch Start Signal ConnectionsPre-Packaged Type Switch Emergency Circuit Isolation MethodPreparation Before START-UP Battery InstallationVented Batteries Prior to Initial START-UP Using the AUTO/OFF/MANUAL Switch Automatic Transfer Operation OFF PositionManual Position Sequence of Automatic OperationWeekly Exercise Cycle Checking the Engine OIL LevelChanging the Engine OIL and Filter Oil and Filter Change ProcedureChanging the Engine AIR Cleaner Engine Oil RecommendationsBattery Maintenance Spark PlugsOverload Protection for Engine DC Electrical System Miscellaneous MaintenanceCleaning the Generator DC FuseRemoval From Service OUT of Service ProcedureReturn To Service Service Schedule SYSTEM/COMPONENT Procedure FrequencyTroubleshooting Guide Problem Cause CorrectionElectrical Data Section Generac Generac Power Systems,Inc Electrical Data Electrical Data Electrical Data Wiring Diagram Customer Connection Power Systems Inc HRSPart NO. QTY. Description Generators Part NO. QTY Description Part NO.QTY Description QTY Description 4640 31 33 Part NO.QTY. Description Washer Flat 3/8-M10 ZincExploded Views and Parts Lists Flywhl 4.3L GM SAE Stator Leads Scrolldetail To Engine Flywheel QTY Description Part NO. QTY Assembly Cover Access Description QTYRadiator Copper Brass Gasket Carburetor Adaptor Gasket Carb Impco QTY. Description To CarburetorSupport Solenoid NAT GAS QTY. Description To Starter Solenoid RED Black To Engine Block ALT Leads Sensing Wire Siemens FD 3 Pole QTY Description Exploded Views and Parts Lists Part NO. QTY. Description Muffler 2-1/2 INLET/OUTLET Guardian Liquid-cooled 40 kW Generators Installation Drawings 12V Battery see Note Lifting EYE Places Warranty Schedule This Warranty Shall not Apply to the Following