Kodak i1800 Series manual Troubleshooting, Accessing the Operator Log

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6 Troubleshooting

6 Troubleshooting

Accessing the

Operator Log

Accessing the Operator Log from the touchscreen

This chapter provides:

•Information on how to access the Operator Log.

•A problem solving chart.

•A message listing of possible errors you may encounter while using the scanner.

The Operator Log is accessed through the Operator Control Panel touchscreen or Scan Validation Tool.

• From the Idle screen, touch Operator Log.

NOTE: The Operator Log only displays messages since the last power-cycle of the scanner, while the Scan Validation Tool can display all messages that have occurred. To view messages which have been cleared from the Operator Control Panel touchscreen, see the next section.

A-61555 March 2007

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Contents A-61555 i1800 Series ScannersUser’s Guide Contents A-61555MarchA-61555March Appendix A Appendix B1 Introduction Scanner features System requirements Supporting documentationContacting Service and Support Phone numbers •United States and CanadaMSDS Safety informationUser precautions Gas springs warningEnvironmental information European UnionEMC statements United Statesconnection Power systemAcoustic emission Peoples Republic of2 Getting Started Scanner components Front view15 18 11Exit deflector — aids in document stackingA-61555March Internal components Rear view 3 Using the Scanner Turning the scanner onA-61555March Document preparation Turning the scanner offStarting and stopping scanning MaterialsA-61555March position Adjusting the input elevatorSelecting your feeding Locking the side guidesAdjusting the height of the input elevator Adjusting the input tray for document lengthAdjusting the side guides Adjusting the output trayInstalling the document Output tray optionsPositioning the output tray 1 2 3Adjusting the end stop Adjusting the angle of the output tray3-10 The exit deflector 34 in Adjusting the output trayfor documents from 1.Remove the end stop on the output tray Adjusting the short document tray3. Adjust the sides guides as necessary Adjusting the height of the scanner Feeding documents using multi-feeddetection Automatic feedingContinuous feeding Manual feeding Feeding documents that require special handling Using the operator control panel touchscreen Settings screen 3.Touch Close to return to the Settings screen 3-20Selecting the tone Selecting a language Scanner only Enabling/disabling imageaddressing for cycle the scanner4.Restart the scanner 3-24Image Calibration UDDS Calibration Idle screen Image Address informationOperator Log Accessing scanner informationCount only mode Performing a Print test Performing a self test Scanning Using function keys when scanning Automatically pausing and resuming the scanner Manually pausing and resuming the scannerPower Saver mode Viewing messages Resuming from Power Saver mode4 The Enhanced Printer and Patch Readers Enhanced Printer overviewPrinter specifications Changing print positions Changing the front horizontal print positionChanging the rear horizontal print position3.Lift the printer carrier out of position 1.Open the top access cover Replacing the ink cartridge 9.Run a print test Replacing the front blotter strips 10.Close the pod 7.Press the blotter strip firmly into the channel9.Replace the ink blotter strip cover 4-10Replacing the rear blotter strips Patch types Patch function overviewThe Patch Readers they are not to specPatch code placement Toggle Patch5 Maintenance •Kodak Digital Science Roller Cleaning Pads Cleaning frequency chartCleaning tools and materials 3E9575 Supplies, consumables and accessoriesOrdering parts 9E3357Vacuuming the output tray and input elevator Cleaning proceduresCleaning the OCP touchscreen Cleaning the rollers Cleaning the separation roller tires Cleaning the feed module tires 9. Lift up the printer access cover14. Close the printer access cover Vacuuming the transport area Vacuuming under the background stripsCleaning the imaging guides — basic cleaningCleaning the imaging guides — thorough cleaning Upper imaging guideLower imaging guide cleaning sheet Running a transportFinal cleaning steps Replacement procedures •Close the pod and the printer access cover 7.Remove one core assembly 15.Close the pod 1.Open the pod Replacing the imaging Replacing the preseparation pad guidesAccessing the Operator Log from the touchscreen 6 TroubleshootingAccessing the Operator Log 2.From the Driver Types box, select TWAIN 4. Select the Scanner icon6. Select Device 5. From the main screen, click SettingsThe Settings screen will be displayed Use the button to create a compressed log package The Device screen will be displayed8.Select the Logs tab Message listing A-61555March Input elevator too full, feed module A-61555March UDDS calibration failed error condition Numerical messagelisting 6-10Contacting Service phone numbers and detailed informationProblem solving 6-12Calibration has failed Background Accessory Kodak Manual Feeder Appendix A AccessoriesUltralightweight Paper Feed Module Resolution Printer AccessorySpecifications Appendix BKodak, 2007. All rights reserved. TM Kodak Eastman Kodak Company 343 State StreetRochester, NY 14650 U.S.A