Kodak DP2000 manual Customer Support

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Customer Support

Introduction

Customer Support

If you have questions concerning the operation of your KODAK projector, you can speak directly to a customer support representative. Have the projector serial number ready, and be at your computer with your projector when you call.

In the U.S. and Canada call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday.

The International Toll Line is +44 (0) 131 458 6714.

In Europe call

Austria/Osterreich	0179 567 357
Germany/Deutschland	069 5007 0035
Spain/Espana	91 749 76 53
Belgium/Belgique	02 713 14 45
Ireland/Eire	01 407 3054
Sweden/Sverige	08 587 704 21
Denmark/Danmark	3 848 71 30
Italy/Italia	02 696 334 52
Switzerland/Schweiz/Suisse	01 838 53 51
Finland/Soumi	0800 1 17056
Netherlands/Nederland	020 346 9372
UK (National Line)	0870 2430270
France	01 55 1740 77
Norway/Norge	23 16 21 33
1 Int. Fax Line	+44 (0) 131 458 6962

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Contents User’s Guide KODAK DP2000 Digital Projector with KODAK Image Manager SoftwarePage EN 55022 Warning Safety CertificationsFCC Warning CanadaPage Using the Projector Table of ContentsSafety Instructions Setting up the ProjectorAppendix D Appendix AAppendix B Appendix CSafety Instructions Safety DefinitionsSafety Symbols Important Operating Considerations Safety TermsBattery Use Page Image Resolution IntroductionCompatibility Unpacking the Projector User’s Guide , Quick Start Guideand Online User Guide CD Usage Guidelines Projector FeaturesOnline Services If You Need AssistanceFaxed Information Customer Support Warranty Positioning the Projector Setting up the ProjectorConnecting to a Computer Connecting the ProjectorDo you want to play your computer’s audio on the projector? To connect to a computerIf your computer has a PS/2 connector, use the PS/2 mouse cable To connect to a video player Connecting to a Video Player4. Plug the other end of the audio adapter into the audio cable Starting the Projector Turning Off the Projector Basic Image Adjustment Using the ProjectorAdjusting the Projector simulates the left mouse button The Remote ControlUsing the Projector disk mouse simulates the right mouse buttonPress anywhere on the edge of the disk mouse to move the cursor on the screen. You can move the cursor at any angle by pressing the corresponding edge of the disk. The mouse button on the top of the remote simulates your computer’s right mouse button the button on the bottom simulates your computer’s left mouse button. See “Using the Keypad and Remote Control” starting on page 23 for a description of the four function buttons Using the Keypad and Remote Control The Remote Control ButtonsThe Keypad Buttons or Computer and Video Volume keypad onlyLamp on/off keypad only MenuKHQWKHPHQXRSWLRQLVDFWLYH XVHWKHVHEXWWRQVWRQDYLJDWH WKURXJKWKHPHQXV Using the On-Screen MenusDisplay Menu BrightnessContrast Tint Audio MenuReset All VolumeImage Menu Auto ImageAuto Resize Manual Sync Manual TrackingHorizontal position Controls Menu Vertical positionVideo Standard Auto Source Select Default SourceStandby Time Rear ProjectionPlug and Play Display MessagesDisplay Startup Screen Status Menu Language MenuVertical refresh rate Computer resolutionLamp hours used Horizontal refresh rateImage Manager Settings Kodak MenuUsing the Image Manager The new contrast setting is immediately applied to the image1. Click the Kodak menu Cleaning the Lens Maintenance TroubleshootingSURMHFWRUWRRYHUKHDW Replacing the Projection Lamp6. Grasp the pull tab and lift out the lamp module Be careful when removing the lamp module so that it does not breakMaintenance & Troubleshooting 5. Loosen the two non-removable screws on the outside of the module7RUHVHWWKHODPSKRXUFRXQWHULQWKH6WDWXVZLQGRZSUHVVDQG 9. Tighten the screws on the outside of the module3OXJLQWKHSRZHUFRUGWRWXUQWKHSURMHFWRUEDFNRQ 5HSODFHWKHODPSGRRUE\LQVHUWLQJWKHKRRNVRQWKHUHDURIWKHUsing the Kensington Lock Replacing the Batteries in the Remote ControlProblem The screen resolution is not right TroubleshootingProblem Nothing on projection screen Problem Color or text not being projectedProblem Only the start-up screen displays Problem Image is too wide or narrow for screenProblem Image is out of focus Problem Image is “noisy” or streaked Problem Image and menus are reversed left to rightProblem the projector displays vertical lines, “bleeding” or spots Problem no soundProblem Lamp shuts off Problem Lamp seems to be getting dimmerPage Appendix A SpecificationsDimensions WeightAudio Input Input Power RequirementsOptics LampComputer Portable and Laptop Activation ChartKey command Appendix Bde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command Computerde-activate Key commandKey command ComputerPage Appendix C Using Video Mirroring with a PowerBook ComputerUsing SimulScan Projected Image Size Appendix DImage Size, Width and Height for DP2000-minimum image size Image Size, Width and Height for DP2000-maximum image sizeIndex L lamp H helpPage Page APPLICATION SUPPORT WARRANTY TIME PERIODWARRANTY REPAIR COVERAGE LIMITATIONSHOW TO OBTAIN SERVICE Page 9/99 Eastman Kodak Company 343 State Street Rochester, New YorkKodak is a trademark of Eastman Kodak Company PN 3H7969