Lexmark PRO710 manual Make Sure the Wireless Port is Selected

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Troubleshooting

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•Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router.

If the printer and computer have valid IP addresses and the network is operating correctly, then continue troubleshooting.

MAKE SURE THE WIRELESS PORT IS SELECTED

Note: This solution applies to Windows users only.

1Click , or click Start and then click Run.

2In the Start Search or Run box, type control printers.

3Press Enter, or click OK.

4Right‑click the printer, and then select Properties or Printer properties from the menu.

5Click the Ports tab, and then locate the selected port.

The selected port has a check mark beside it in the Port column.

6If the Description column of the selected port indicates that it is a USB port, then scroll through the list and select the port with Printer Port in the Description column. Check the printer model in the Printer column to make sure you select the right printer port.

7Click OK, and then try to print again.

MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED

Note: This solution applies to Windows users only.

1Click , or click Start and then click Run.

2In the Start Search or Run box, type control printers.

3Press Enter, or click OK.

4Right‑click the printer, and then select Properties or Printer properties from the menu.

5Click the Ports tab.

6Click the box next to Enable bidirectional support if it is not already checked.

7Click Apply > OK, and then try to print again.

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Contents December Pro710 Series Quick Reference GuideImportant safety information Contents Edition notice Contents Configuring Wi‑Fi Protected Setup manuallyMinimizing your printers environmental impact Finding information about the printerPrinter features Setting up the printerPrinter models Xxxx xx Xxxx xx xxxxx Page Set the country or region, and then press Set the date, and then pressSet the time, and then press Time Zone About your printer Set the time zone, and then pressX x x x x x x x x x x Copying, or faxing multiple-page documents Understanding the parts of the printerJam clearance cover Using the printer control panelSupported file types Using flash drivesUsing a flash drive with the printer Removing ink cartridges Ordering and replacing suppliesOrdering ink cartridges Replacing ink cartridgesInstalling ink cartridges Aligning the printhead Cleaning the printhead nozzlesSetup Maintenance Align Printer Maintaining ink cartridgesSoftware installed during printer installation Using the printer softwareInstalling the printer software Using the Windows printer softwarePrinter software Using the Macintosh printer softwareLaunching the Print dialog Launching an applicationAccessing Web links Printing on both sides of the paper duplexing automatically Click Properties, Preferences, Options, or SetupPrinting Printing a documentPortrait Canceling print jobsPrinting photos from a flash drive Printing documents from a flash driveApple Inc What is LexPrint?Printing from a mobile device Supported printersMaking a two‑sided duplex copy automatically CopyingTips for copying Making copiesCanceling copy jobs Scanning to a local computer Scanning directly to e‑mail using the printer softwareScanning Tips for scanningDo one or more of the following Canceling scan jobsTips for e‑mailing Canceling an e‑mailSetting up the e-mail function Sending e-mailScenario 1 Standard telephone line Setting up the printer to faxSetup 1 Printer is connected to a dedicated fax line Connect the printer to the telephone lineConnected to different wall jacks Scenario 3 VoIP telephone service Scenario 2 Digital Subscriber Line DSLTo connect Tips for this setup Setup 1 Printer is connected directly to a cable modemScenario 5 Country‑ or region‑specific setup Belgium Ireland Spain Denmark Italy Connecting the printer to a non‑RJ‑11 wall jackConnecting the printer to a wall jack in Germany Make sure the telephone line and the wall jack are working Check the dial toneSet your fax name and fax number Set the printer to receive faxes automatically or manuallyUsing the fax software Set the number of ringsCreate a contact list Faxing Sending faxesReceiving faxes Receiving faxes manually Setup Fax Setup Ringing and Answering Auto Answer OnSetup Fax Setup Ringing and Answering Auto Answer Off Receiving faxes automaticallyWireless networking Wireless networkingInstalling the printer on a wireless network What is Wi‑Fi Protected Setup?USE the Push Button Configuration PBC Method Configuring Wi‑Fi Protected Setup manuallyBefore you troubleshoot TroubleshootingIf Troubleshooting does not solve your problem Setup troubleshootingPrinter is printing blank pages Print job does not print or is missing pagesPrinter is busy or does not respond Fax troubleshootingCannot delete documents from the print queue Cannot print through USBFax troubleshooting checklist Connection checklistCannot send faxes Cannot run the fax software Wireless network troubleshootingWireless troubleshooting checklist Cannot receive faxesLocating the printer IP address Printing a network setupCannot print over wireless network Locating IP addressesFor Macintosh users with an AirPort base station Try one or more of the following For Macintosh users with an access pointClick Advanced or Configure Mac OS X version 10.4 or earlierMake Sure Bidirectional Communication is Enabled Make Sure the Wireless Port is SelectedLexmark International, Inc All rights reserved Edition noticeTrademarks DecemberIndex IndexConserving 5 paper exit tray location