Oki 5900 You keep getting reports you do not want, Image received on your machine was very poor

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You sent a fax but the image the remote fax machine received was very poor.

If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings (see Loading Documents in the “Basic Faxing Operations” section). Copy the document on your machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.

You keep getting reports you do not want.

Check your user function settings and turn off the reports you do not want. See the “Customizing Features and Operations” section.

You sent a fax but it was received completely blank.

Make sure that you have loaded your document face down.

The image received on your machine was very poor

Contact the person sending you the fax and ask them to change their Resolution and Type of Original settings. Ask the person to make a copy of the document on their fax machine to ensure that it is working properly. Then ask them

to send the fax again. If you still have a problem, try making a copy of a document on your machine to make sure it is working properly.

You tried dialing using One-Touch or 2-3 digit Speed Dial but nothing happened.

Make sure that something is programmed into the Speed Dial key you are using. Check the fax number to make sure it was entered correctly (see the Basic Faxing chapter). When

you are dialing with an 2-3 digit speed dial code, be sure to press the Speed Dial/Search key before you enter the code.

Your machine does not answer the phone or receive faxes.

First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Your machine will not automatically receive faxes in manual answering mode [TEL]. See “Setting th e Answering Mode” in the Installation section.

Your received documents are light or have vertical streaks on them and you are not out of toner.

Gently wipe the lens surface of your machine’s LED array and then see if the machine works properly (refer to “Replacing th e Toner Cartridge”). If your machine still does

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Contents User’s Handbook Ii Handbook Energy Star Year 2000 ComplianceIv Handbook Contents Programming Speed Dial Numbers Advanced Operations Index Introduction FeaturesHandbook Product Options Components Look at the Components and Control PanelDocument Stacker Paper IndicatorCopy Output Lever Document GuidesLine Jack AC Power Cord InletTEL Jack Back CoverToner Cartridge LED Print HeadImage Drum Unit Handbook Enter Key Control Panel Keys and IndicatorsShift Left ßKey Use this key to Type of Original Key Dark, Normal, Light indicator One-Touch Keypad Latch to Second Panel model Start/Copy KeyStop Key Using One-Touch Keys for Search Using One-Touch Keys for DialingUsing One-Touch Keys for Programming One-Touch KeypadAccessing Second Panel of One-Touch Keys model Signal TonesInstallation Hints InstallationSafety Emergency First Aid Operation and MaintenanceToner Cartridge and Image Drum Handling Unpacking Where to Install Your Fax MachineGetting Started Setting Up Your Fax Machine Handbook Installing the Toner Cartridge Attaching the Document Stacker Installing the External Optional Handset Connecting to the Telephone LineTo connect both an answering machine and a telephone Connecting an External Telephone or Answering MachineConnecting Power Loading Paper Navigating the Function Menu Selecting Functions and SettingsPrimary Menu Functions Setting FeaturesUsing the Help Key Press Menu/Exit Using Step AccessUsing Speed Access Machine Settings Speed Access NumbersDial Options Speed access numbersSetting the Date and Time Setting Basic FeaturesSetting Your Fax Machine’s ID Sender IDSetting the Answering Mode Setting the LanguageAuto Receive Mode FAX Manual Receive Mode TELMemory Reception Mode MEM Telephone Answering Device Mode TADForwarding Mode FWD PC Fax Mode PC, optionalDial Parameter Settings Dial and Incoming Call Parameter SettingsTone MF Duration Tone/Pulse MF/DPIncoming Call Parameters PC/FAX SwitchIncoming Ring Remote ReceiveOther Basic Parameters Connecting to a PBX Handbook One-Touch Key Faxing Programming Speed Dial NumbersOr 3 Digit Faxing Group FaxingCollect Information Programming One-Touch and 2 or 3 Digit Speed Dial NumbersProgram the Information Select Communication Speed, press Enter Programming a Speed DialProgramming a Group Directory Chain DialingPreparing Documents Basic FaxingGuidelines Multiple Page DocumentsLoading Documents Resolution Using a One Touch Speed Dial KeyUsing 2 or 3-digit Speed Dial Sending a Fax to a Single LocationUsing An External Telephone Using the Search FunctionUsing the Numeric Keypad Sending a Fax to a Group Sending a Fax to Multiple Locations BroadcastingFollow these instructions to fax your document Press the Speed Dial/ Search keyReal-Time Dialing Display MessagesRedialing Confirming ResultsReceiving Faxes to Memory Receiving Faxes ManuallyNo Paper Reception If your machine runs out of paperNo Toner Reception Canceling Messages Stored in MemoryTo print out the message stored in memory, do the following To erase messages received in memory without printing themTo set a closed network Rejecting Unsolicited Fax Messages Power Failures and MemoryWhat You Can Do While Sending a Fax Dual AccessWhat You Can Do While Receiving a Fax What You Can Do While Making CopiesTo make Copies Making CopiesManual Paper Feeder Face Up Stacking/Face Down Stacking Advanced Operations Delaying Fax TransmissionsTo send a delayed fax Display shows Cancel Communication To send a delayed batch fax One SessionCanceling Delayed Transmissions Confidential Faxes Priority TransmissionSending Confidential Faxes To send a priority TXTo change a password Changing a PasswordReceiving Confidential Faxes Programming Personal Confidential MailboxesTo print confidential messages To close a mailboxRelay Faxing Relay PasswordRelay Initiating Station Relay Group NumbersTo set the relay report number Initiating a relay broadcastMemory Polling To set memory pollingTo set bulletin polling To set memory polling bulletinTo create a personal bulletin polling mailbox To print from personal bulletin polling mailboxes Printing Documents Scanned into Memory for Bulletin PollingTo set document tray polling Display shows Waiting to be PolledCall Forwarding Forward on Paper/Toner Error To set the auto answer mode to FWDOperation Functions Customizing Features and OperationsSender ID Switch Restrict AccessMemory Full Save Instant DialPulse Dial Rate Timer PrgPulse Make Ratio Pulse Dial TypeMemory Password Setting Distinctive RingTo set memory password To cancel a registered passwordRestricted Access ID Service Function SettingsTo set restricted access ID To cancel restricted access IDOptions Handset Options Battery backup Expandable Memory70031801 40755302Understanding Reports ReportsActive Memory Files Report Activity ReportBroadcast Confirmation Report Confidential Reception ReportBroadcast Entry Report Message Confirmation ReportPower Outage Report Configuration ReportTelephone Directory Printing ReportsResult Codes Codes Used in ReportsCommunication Codes Toner Cartridge Kit Part# MaintenanceReplacing the Toner Cartridge Handbook Handbook Image Drum Kit Part# Replacing the Image DrumHandbook To reset the image drum counter Resetting the Drum CounterCleaning the Scanner Path Options Obtaining Consumables Replacement PartsConsumables Clearing a Printing Paper Jam Problem SolvingClearing a Document Jam Handbook Handbook Display Panel Messages Printing a CleaningError Messages 1414 FAX Paper JAM Check Paper or Path Invalid Toner Cart Refer to User Guide Reading the Print Counters Problem ChecklistYour machine won’t dial Display shows a communication errorYour documents jam You sent a fax but it was received completely blank You keep getting reports you do not wantImage received on your machine was very poor Your machine does not answer the phone or receive faxesYour received faxes sometimes look distorted Your machine will not poll a remote fax machineYour machine is connected to a PBX and you can not dial out Shipping Your Machine Customer Support Professionals Service and SupportYour Sales and Service Dealer Okidata on the Internet Okidata Customer Information SystemIndex Index Handbook Index 101
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