Oki 5900 manual Problem Solving, Clearing a Document Jam, Clearing a Printing Paper Jam

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Problem Solving

Clearing a Document Jam

When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below.

1Turn off the power switch.

2Lift the document tray up and back on its hinges.

!Open the control panel fully, being careful not to damage the separation rubber.

3Pull out the jammed document.

4Return the document tray to its original operating position, and push down until it locks in place.

5Turn the power switch back on.

Clearing a Printing Paper Jam

If your machine displays PAPER JAM or NO PAPER when the paper tray still contains paper, there may be one or more sheets of paper jammed in the machine. To clear a paper jam, follow the instructions below.

!If you are experiencing frequent paper jams, it may be due to the type of paper you are using. For best results,

select a paper which has been developed specifically for photocopying or laser printing. Be sure to fan the paper before loading it into your paper tray.

!CAUTION: If you open the top cover, you will see a

label that reads: (CAUTION-HOT). This portion is extremely hot—do not touch it under any circumstances.

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Contents User’s Handbook Ii Handbook Energy Star Year 2000 ComplianceIv Handbook Contents Programming Speed Dial Numbers Advanced Operations Index Introduction FeaturesHandbook Product Options Components Look at the Components and Control PanelDocument Stacker Paper IndicatorCopy Output Lever Document GuidesLine Jack AC Power Cord InletTEL Jack Back CoverLED Print Head Image Drum UnitToner Cartridge Handbook Control Panel Keys and Indicators Shift Left ßKey Use this key toEnter Key Type of Original Key Dark, Normal, Light indicator Start/Copy Key Stop KeyOne-Touch Keypad Latch to Second Panel model Using One-Touch Keys for Search Using One-Touch Keys for DialingUsing One-Touch Keys for Programming One-Touch KeypadAccessing Second Panel of One-Touch Keys model Signal TonesInstallation SafetyInstallation Hints Operation and Maintenance Toner Cartridge and Image Drum HandlingEmergency First Aid Where to Install Your Fax Machine Getting StartedUnpacking Setting Up Your Fax Machine Handbook Installing the Toner Cartridge Attaching the Document Stacker Installing the External Optional Handset Connecting to the Telephone LineConnecting an External Telephone or Answering Machine Connecting PowerTo connect both an answering machine and a telephone Loading Paper Navigating the Function Menu Selecting Functions and SettingsSetting Features Using the Help KeyPrimary Menu Functions Using Step Access Using Speed AccessPress Menu/Exit Machine Settings Speed Access NumbersDial Options Speed access numbersSetting the Date and Time Setting Basic FeaturesSetting Your Fax Machine’s ID Sender IDSetting the Answering Mode Setting the LanguageAuto Receive Mode FAX Manual Receive Mode TELMemory Reception Mode MEM Telephone Answering Device Mode TADForwarding Mode FWD PC Fax Mode PC, optionalDial Parameter Settings Dial and Incoming Call Parameter SettingsTone MF Duration Tone/Pulse MF/DPIncoming Call Parameters PC/FAX SwitchIncoming Ring Remote ReceiveOther Basic Parameters Connecting to a PBX Handbook One-Touch Key Faxing Programming Speed Dial NumbersOr 3 Digit Faxing Group FaxingCollect Information Programming One-Touch and 2 or 3 Digit Speed Dial NumbersProgram the Information Select Communication Speed, press Enter Programming a Speed DialProgramming a Group Directory Chain DialingPreparing Documents Basic FaxingGuidelines Multiple Page DocumentsLoading Documents Resolution Using a One Touch Speed Dial KeyUsing 2 or 3-digit Speed Dial Sending a Fax to a Single LocationUsing the Search Function Using the Numeric KeypadUsing An External Telephone Sending a Fax to a Group Sending a Fax to Multiple Locations BroadcastingFollow these instructions to fax your document Press the Speed Dial/ Search keyReal-Time Dialing Display MessagesRedialing Confirming ResultsReceiving Faxes to Memory Receiving Faxes ManuallyNo Paper Reception If your machine runs out of paperNo Toner Reception Canceling Messages Stored in MemoryTo print out the message stored in memory, do the following To erase messages received in memory without printing themTo set a closed network Rejecting Unsolicited Fax Messages Power Failures and MemoryWhat You Can Do While Sending a Fax Dual AccessWhat You Can Do While Receiving a Fax What You Can Do While Making CopiesMaking Copies Manual Paper FeederTo make Copies Face Up Stacking/Face Down Stacking Delaying Fax Transmissions To send a delayed faxAdvanced Operations To send a delayed batch fax One Session Canceling Delayed TransmissionsDisplay shows Cancel Communication Confidential Faxes Priority TransmissionSending Confidential Faxes To send a priority TXTo change a password Changing a PasswordReceiving Confidential Faxes Programming Personal Confidential MailboxesTo print confidential messages To close a mailboxRelay Faxing Relay PasswordRelay Initiating Station Relay Group NumbersTo set the relay report number Initiating a relay broadcastMemory Polling To set memory pollingTo set memory polling bulletin To create a personal bulletin polling mailboxTo set bulletin polling To print from personal bulletin polling mailboxes Printing Documents Scanned into Memory for Bulletin PollingTo set document tray polling Display shows Waiting to be PolledCall Forwarding Forward on Paper/Toner Error To set the auto answer mode to FWDOperation Functions Customizing Features and OperationsSender ID Switch Restrict AccessMemory Full Save Instant DialPulse Dial Rate Timer PrgPulse Make Ratio Pulse Dial TypeMemory Password Setting Distinctive RingTo set memory password To cancel a registered passwordRestricted Access ID Service Function SettingsTo set restricted access ID To cancel restricted access IDOptions Handset Options Battery backup Expandable Memory70031801 40755302Understanding Reports ReportsActive Memory Files Report Activity ReportBroadcast Confirmation Report Confidential Reception ReportBroadcast Entry Report Message Confirmation ReportPower Outage Report Configuration ReportTelephone Directory Printing ReportsResult Codes Codes Used in ReportsCommunication Codes Maintenance Replacing the Toner CartridgeToner Cartridge Kit Part# Handbook Handbook Image Drum Kit Part# Replacing the Image Drum Handbook Resetting the Drum Counter Cleaning the Scanner PathTo reset the image drum counter Obtaining Consumables Replacement Parts ConsumablesOptions Problem Solving Clearing a Document JamClearing a Printing Paper Jam Handbook Handbook Printing a Cleaning Error MessagesDisplay Panel Messages 1414 FAX Paper JAM Check Paper or PathInvalid Toner Cart Refer to User Guide Reading the Print Counters Problem ChecklistDisplay shows a communication error Your documents jamYour machine won’t dial You sent a fax but it was received completely blank You keep getting reports you do not wantImage received on your machine was very poor Your machine does not answer the phone or receive faxesYour machine will not poll a remote fax machine Your machine is connected to a PBX and you can not dial outYour received faxes sometimes look distorted Shipping Your Machine Service and Support Your Sales and Service DealerCustomer Support Professionals Okidata on the Internet Okidata Customer Information SystemIndex Index Handbook Index 101