Emerson CC1000DM user manual O. U. .B. L. E. .S.H. O. .O. T. I. N. .G, Troubleshooting

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S E T U P

Troubleshooting

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.T.R.O. U. .B. L. E. .S.H. O. .O. T. I. N. .G. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

In case of difficulty, use this checklist:

❐Be sure the CC1000dm circuit board is seated firmly in the card cage.

❐Be sure the system is not overheating.

❐Check the cables and connectors to be certain they are secure.

❐Verify that the PMC modules are fully installed and seated firmly in the PMC slots.

Technical Support If you need help resolving a problem with your CC1000dm, visit http://www.artesyncp.com/support on the internet or send E-mail to support@artesyncp.com. Please have the following information handy:

•CC1000dm serial number and product identification from the sticker

•version and part number of the operating system (if applicable)

•whether your board has been customized for options

•license agreements (if applicable)

If you do not have internet access, please call Artesyn at (800) 327-1251 for further assistance.

Service Information If you plan to return the board to Artesyn Communication Products for service, visit http://www.artesyncp.com/support on the internet or send E-mail to serviceinfo@artesyncp.com to obtain a Return Merchandise Authorization (RMA) num- ber. We will ask you to list which items you are returning and the board serial number, plus your purchase order number and billing information if your CC1000dm hardware is out of warranty. Contact our Test Services Department for any warranty questions. If you return the board, be sure to enclose it in an antistatic bag, such as the one in which it was originally shipped. Send it prepaid to:

Artesyn Communication Products

Test Services Department

8310 Excelsior Drive

Madison, WI 53717

RMA #____________

Please put the RMA number on the outside of the package so we can handle your prob- lem efficiently. Our service department cannot accept material received without an RMA number.

10004281-02

CC1000dm User’s Manual 2-13

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Contents CC1000dm Revision Level Principal Changes Date Regulatory Agency Warnings & Notices EC Declaration of Conformity Contents Bridge Eeprom PCI Bridge Features PMC Module InstallationFigures G u r e s Tables Ta b l e s Registers G i s t e r s Overview Functional Overview N. .C.T.I.O. N. .A. L. . O. .V.E. R. .V.I.E.WProduct Certification Type SpecificationRoHS Compliance Device / Interface Document Terminology and NotationTechnical References Additional InformationDocument 6CC1000dm User’s Manual 10004281-02 Width Depth SetupComponent Map, Top rev CC1000dm Circuit BoardCC1000dm Circuit Board Identification Numbers Connectors Fuses and Jumpers Jumper/Header Locations, Top View Multiple Option Selection JP3 CC1000dm SetupSignal Name Bit Selection CC1000dm SetupJumper Position ModeSel Signal NamePin Signal Bit Selection JumperTypical Current Voltage Range Amps Power RequirementsEnvironmental Considerations Operational ChecksS. E. .T. .M. E. .T.H. O. .D.S Non-transparent Reset MethodsO. U. .B. L. E. .S.H. O. .O. T. I. N. .G Troubleshooting14CC1000dm User’s Manual 10004281-02 PMC/PCI Interface Volts PMC Module InstallationDevice Mapping C / P C I I N T E R F a C EInterrupt System controller modes Base cPCI Interrupt Transparent Mode Assignment SecondaryTiming Interrupts Base PCIInternal Arbiter Control Register CC1000dm Request/Grant Local PCI Bus Device Bridge Eeprom I.D. G. .E. .E.E. P. .R.O. MPCI 6254 Configuration Registers Power Management CSR PCI 6254 Configuration Registers38h Reserved Status PCI Identification Values PCI 6254 Bridge ModeVendor Device Subsystem ID hex I. .B.U. S. . C. .O. N. .T.R. O. .L. .S.I.G. N. .A.L. S PCI Bus Control SignalsPCI Bus Control Signals Pin J11 J12 J13 J14 PMC Connector Pin AssignmentsJ23 J24 Pin J21 J22 Pin J11J13 J14 Pin J11 J12 Pin J21Pin J21 J22 J23 J24 Carrier Card BUS Interface Arbitration and Device Selection O. C. .K. .G. E. .N. E. R. .A.T. I.O. .NModel Description Hot SwapHot Swap ImplementationSignal Description CC1000dm Control SignalsPin Row Z Row a Row B Row C Row D Row E Row F Pin Row Z Row a Row B Row C Row D Row E Backplane Connector Pin AssignmentsPin Row a Row B Row C Row D Row E Row F Row FPin Row a Row B Row C Row D Row E Backplane Connector Pin Assignments 10CC1000dm User’s Manual 10004281-02 PrPMC CPCIO s s a r y Index D e Page W. a r t e s y n c p . c o m
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