5. Problem Solving
Paper jams
When a paper jams occurs, the machine stops and an alarm sounds. The Control Panel displays a message. Follow the instructions for removing the jammed paper. If the paper tears while attempting to remove it, ensure that you remove any torn pieces from the machine.
If the Control Panel continues to display a paper jam message after you have initially removed the jam, the paper is probably jammed at another location. Continue to follow the instructions on the Control Panel for removing all paper jam areas.
When you have finished removing a paper jam, the printing process automatically resumes. If the paper jam occurred during the copy process, remove the jam. Press the Start button after removing the jam to resume the copy process.
NOTE: Always refer the Control Panel display for instructions on removing paper jams. Also refer to your User Guide.
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