Xerox 3100MFP/S manual Maintenance, Paper jam, Miscellaneous issues, PC printing issues

Page 52

Phaser 3100MFP/S

Paper jam

When printing, a sheet of paper may get stuck in the printer or the paper tray and cause a paper jam.

In case of a paper jam in the machine, the following message appears:

PAPER JAM

EXTERNAL TRAY

1Open the paper jam cover located at the back of the machine.

2Remove the jammed sheet of paper and close the cover.

Miscellaneous issues

When turning on the terminal, nothing is displayed on the screen.

Check the connection between the power cord and the outlet.

PC printing issues

This section details how the machine handles a print request after having encountered an issue (paper jam, connection loss, etc.).

Refer to the sections below to know if the printing of your document will resume or will be cancelled, depending on:

•the connection to the PC,

•the problem encountered during printing.

PC printing via USB connection

3Open and close the front cover.

The printer starts again automatically.

The fusion unit can reach a very high temperature during the operation. To prevent any harm, do

CAUTION not touch this area. For details, refer to Positions of Safety labels on the machine, page 8.

In case of paper jam, the following message appears:

PAPER JAM

REMOVE TONER

1Remove the print cartridge and check if a sheet is jammed.

2Remove the sheet of paper which causes the paper jam.

3Put the print cartridge in the machine, or remove the paper tray and remove the sheet of paper which causes the paper jam.

4Check that the paper sheets in the paper tray are correctly placed.

5Replace the paper tray in the machine.

Issue encountered

Print request handling

 

 

 

Once the problem is resolved,

Paper empty

printing resumes from the first

 

non-printed page.

 

 

No paper feed

Once the problem is resolved,

 

printing resumes from the first

Paper jam

non-printed page.

 

Exception: If the document

 

Paper format problem

was to be printed in manual

duplex mode, the printing of

 

the document is cancelled.

 

 

 

The printing of the active

 

document is cancelled.

Toner empty

Documents waiting to be

printed, however, will print

 

 

after the print cartridge is

 

replaced.

 

 

 

The machine switches to idle

 

mode after a timeout (30

 

seconds by default).

Pause requested

The printing of the active

from the spooler

document is cancelled.

 

Documents waiting to be

 

printed, however, will be

 

printed.

 

 

 

Once the problem is resolved,

 

the printing of the document

Loss of USB

restarts from the beginning,

connection

regardless of the number of

 

pages already printed before

 

the connection loss.

 

 

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Contents Xerox Phaser 3100MFP/S Dear customer Dear customerConsumables Contents USB memory key Safety introduction SymbolsSecurity Security Software use license Environment LicenseLaser Safety Information Operational Safety InformationElectrical Supply Electrical Safety InformationDo Not Do These Emergency Power Off Maintenance InformationProduct Safety Certification Disconnect deviceRegulatory Information Product Recycling and DisposalCertifications in Europe USA and CanadaEnergy Program Compliance North America USA, CanadaEnergy star EH&S Contact InformationSecurity directives Positions of Safety labels on the machine Symbols for the main power switchSoftware use license Prohibited reproductions Registered trademarksApplicable law Installation InstallationLocation conditions Running environmentSafety information Safety During OperationPaper recommendations Handling the machineRules for use symbols Machine Overview Accessing menus Control panelDevice installation Packaging contentsPaper tray installation Print cartridge installation Output Support TabDevice initial setup Starting your deviceLoading paper in the manual feed tray Device connectionUse of envelopes ECO mode copy ID Card Copy modeCopy Simple copySpecial setups for copying Resolution setupZoom setup Advanced FCT/COPY/RESOLUTIONCopy Paper size setup Top and bottom printing margin shiftAdvanced FCT/SCAN. & PRINT/TOP Print Advanced FCT/SCAN. & PRINT/ Paper FormatParameters Setup Print the list of setupsLanguage Technical ParametersLock the machine Read the countersDisplay the consumables status Calibrate your scannerPrint the solution to a grid GamesGames SudokuNetwork features Network featuresType of radio network Radio networks WlanConnect your Wlan adaptor Configure your networkCreating or rejoining a network Referring to or changing your network parameters Setting up a machine May be set upSetup / Wlan / Parameters / Security Setup / Wlan / Parameters HostnameSetting up the PC USB memory key USB memory keyUse of the USB memory key Print your documentsRead the USB memory key contents KeySave a document on a USB memory Key Delete your files stored on the keyCreation PC Features PC FeaturesConfiguration requirements Software installationInstalling drivers only PC Features Installing the drivers manually ConnectionsUninstall the software from your PC Software UninstallationUninstall the drivers from your PC Machine Management Companion DirectorChecking the connection between the PC and the machine Graphical presentationCompanion Monitor Device managementSelecting the current device Status of the connectionXerox Companion Suite features Document scanningDisplay the consumable status Scanning with Scan ToPrinting in duplex mode with the machine To print a document in manual duplex modePrinting Printing to the machinePUT the Prin Press OK Maintenance ServicePrint cartridge replacement MaintenancePrinter issues CleaningPrinter cleaning Maintenance Miscellaneous issuesPC printing issues Paper jamPC printing via Wlan connection Firmware updateUpdating the machine firmware requires that the Xerox Specifications Physical specificationsElectrical specifications Environmental specificationsConsumable specifications Print cartridgeCustomer Information Customer Information

3100MFP/S specifications

The Xerox 3100MFP/S is a versatile multifunction printer designed to meet the needs of small to mid-sized businesses. This compact device combines printing, scanning, copying, and faxing capabilities into a single machine, making it an ideal choice for offices that require efficiency and space-saving solutions.

One of the standout features of the Xerox 3100MFP/S is its impressive print speed. The printer boasts a rapid output of up to 30 pages per minute, which significantly reduces waiting times and enhances productivity. This device supports a maximum print resolution of 1200 x 2400 dpi, delivering sharp and vivid documents that are essential for professional presentations and reports.

The Xerox 3100MFP/S incorporates advanced scanning technology, offering users the ability to scan documents at a speed of up to 27 images per minute. The scanner supports various formats, including PDF, JPEG, and TIFF, and features a one-pass duplex scanning capability, allowing users to scan both sides of a document simultaneously. This feature is particularly useful for digitizing double-sided documents quickly and efficiently.

In terms of copying functions, the Xerox 3100MFP/S provides users with several convenient options. Users can easily create multiple copies of a document, adjust the reduction/enlargement settings, and utilize features like ID card copying for added versatility. The user-friendly interface with a color touchscreen makes it easy to navigate through these options and customize the output.

Connectivity options are robust with the Xerox 3100MFP/S. It supports USB 2.0, Ethernet, and wireless connections, allowing users to print from a variety of devices, including computers, smartphones, and tablets. This wireless capability is enhanced by compatibility with mobile printing solutions like Apple AirPrint and Google Cloud Print, ensuring seamless printing from anywhere in the office.

Furthermore, the Xerox 3100MFP/S incorporates a range of security features designed to protect sensitive information. With secure printing options, user authentication protocols, and the ability to set access controls, businesses can rest assured that their documents are safeguarded against unauthorized access.

The compact design of the Xerox 3100MFP/S allows it to fit comfortably in any workspace without occupying too much real estate. The device is built for reliability, promising high-volume performance and dependable operation over time. Overall, the Xerox 3100MFP/S is a smart investment for businesses looking for a multifaceted solution to their printing, scanning, copying, and faxing needs.
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