Canon MP470 quick start Print Result Not Satisfactory When Copying, Printing Does Not Start

Page 69

Colors Are Uneven or Streaked

The Print Result Not Satisfactory When Copying

The original document is not loaded correctly.

The original document is not loaded with the side to be copied faced down.

The original document is a printout from this machine.

The Platen Glass or the inner side of the Document Cover is dirty.

Check that the original is loaded correctly on the Platen Glass. See "Loading Original Documents" on page 9.

When loading the original on the Platen Glass, the side to be copied should be faced down.

Print quality may be reduced if you copy a printout.

Instead of copying a printout, print the original directly either from the digital camera, memory card, or your computer.

Clean the Platen Glass and the inner side of the Document Cover. See "Cleaning the Platen Glass and Document Cover" on page 52.

If these do not resolve the problem, also see "Print Results Not Satisfactory" on page 61.

Printing Does Not Start

i

Unnecessary print jobs are left in queue. / Computer problems.

Restarting your computer may solve the problem.

If there are any unnecessary print jobs, follow the procedure below to delete them.

(1)Open the printer properties dialog box.

Refer to "Opening the Printer Properties Dialog Box Directly from Control Panel" in "Opening the Printer Properties Dialog Box (Windows)" of the User's Guide on-screen manual.

(2)Click the Maintenance tab and then View Printer Status.

The printer status monitor is displayed.

(3)Ctick Display Print Queue.

(4)Select Cancel All Documents on the Printer menu.

You may not be abte to select this depending on the privileges of the account.

(5)When the confirmation message is displayed, click Yes.

The print jobs are deleted.

(1)Click the printer icon in the Dock to display the list of print jobs in progress.

In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print Center and double-click the name of your machine in the Printer List.

(2)Select the print job to delete and click O -

The print jobs are deleted.

Troubleshooting65

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Contents Quick Start Guide Getting Help from Canon Customer Technical Support SequenceHelp Us Help You Better MP470series Quick Start GuideDisclaimer Table of Contents 2Before Using the Machine Before Using the MachineStop/Reset button Alarm lampBefore Using the Machine How to Navigate Menus on the LCD 4Before Using the MachineBasic Operation on the Menu Screen Scan mode Copy modeMemory card mode Maintenance/settings6Before Using the Machine Basic Operation on the Settings ScreenFor details on the setting Items About the Power Plug 8Before Using the MachineTurning the Machine On and Off Turning on the MachineHandling the Original Document Screen-saver ModeOriginal Document Requirements Loading Original DocumentsTo scan photographs Inches / 1 mmBefore Using the Machine Loading Printing Paper Using Specialty MediaPhoto Quality Media Suited For Business DocumentsPaper Handling Recommended Paper and Requirements Media Types You Cannot Use When Printing on Plain Paper Loading PaperFlatten the four corners of the paper before loading it Load Paper Prepare to load paperUse either European DL or US Comm. Env. #10-sized envelope Loading EnvelopesQt Important Load the envelopesLoad the paper Loading Small-Sized PaperCopying Setting ItemsMaking Copies CopyingCopying21 Using Useful Copy Functions Memory Cards Supported by This Machine Printing from a Memory CardPrinting from a Memory Card Na!ntInserting the Memory Card Printable Image DataPrinting Photographs Display photo Removing the Memory CardPrepare for printing Start printingOFF Setting ItemsMultiselect print Using Useful Printing FunctionsPrinting by Using the Photo Index Sheet Printing from Your Computer Specify the required settings and click OKPrinting with Windows Printing from Your ComputerPrinting with Macintosh Media Pop-up menu Specify the required settingsMake sure that your machines name is Selected in Format for Select Size of the loaded paperScanning Methods Scanning ImagesPrinting Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant DeviceConnectable Devices Printable Image Data FormatStart printing from your PictBridge compliant device Connect the PictBridge compliant device to the machineAbout PictBridge Print Settings Settings on a PictBridge Compliant DevicePaper Size and Paper Type Settings Date/File No. Print Setting Layout SettingImage Optimize Setting Trimming SettingSetting on the Machine Displaying the PictBridge Settings ScreenSpecify the Setting For When Printing Becomes Faint or Colors Are Incorrect Routine MaintenanceRoutine Maintenance Before performing maintenancePrint the nozzle check pattern Printing the Nozzle Check PatternExamining the Nozzle Check Pattern Check the nozzle check pattern you printedIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Start Print Head Cleaning Print Head CleaningPrint Head Deep Cleaning Start Print Head Deep CleaningConfirm the condition of the Print Head Print the print head alignment pattern Aligning the Print HeadAdjust the print head position Getting the Ink Status Information Replacing a Fine CartridgeHandling Fine Cartridges Replacing Fine CartridgesRemove the empty Fine Cartridge Push down the Fine Cartridge Install the Fine Cartridge Prepare the replacement Fine cartridgeRoutine Maintenance When You Turn Off the Machine When You Are Not Using the Machine for a Long TimeKeeping the Best Printing Results Cleaning Your Machine Cleaning the Exterior of the MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Cleaning the Inside of the Machine Bottom plate cleaning Perform bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting TroubleshootingTroubleshooting57 An Error Message Is Displayed on the LCDAn Unintended Language Is Displayed on the LCD LCD Cannot Be Seen At AllCannot Install the MP Drivers Troubleshooting591Click Start then Computer This device can perform faster Message Is Displayed Cannot Connect to Computer ProperlyTroubleshooting61 Print Results Not SatisfactoryType of the loaded paper? Colors Are Unclear White Streaks Troubleshooting63Printed Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is SmudgedReduce the Intensity setting. Then try printing again Troubleshooting65 Print Result Not Satisfactory When CopyingPrinting Does Not Start Colors Are Uneven or StreakedMachine is not ready Does Not Feed ProperlyPaper Jams Troubleshooting67Writing Error/Output Error/Communication Error Error Message Appears on the Computer ScreenError No Is Displayed Error No /1710 Is DisplayedTroubleshooting69 Device Error Message Appears on a PictBridge CompliantCannot Remove a Memory Card Troubleshooting71Cannot Print Properly from a Photo Index Sheet Printing Does Not StartScanning Problems ScanGear Wont StartOther Scanning Troubles Read this guide when starting to use the machine How to Use the Documentation ProvidedAppendix Appendix73Appendix Reading the On-screen ManualsAppendix75 SpecificationsLayout PapertypeOperating System Processor BrowserBrowser Windows Html Help Viewer Appendix77Safety Precautions Safety PrecautionsSafety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Users in the U.S.A Canon U.S.A., INC. Limited Warranty --- USA OnlyRegulatory Information FCC Notice U.S.A. Only For 120V, 60Hz modelSafety Precautions Authorized Service Facility Carry-In /Mail-In Service USA Canon U.S.A., Inc One Canon Plaza Lake Success, NYIndex IndexOrdering Information Description Order #Canon Specialty Papers Canon INC QT5-1007-V01