Canon MP470 quick start Scanning Problems, ScanGear Wont Start, Other Scanning Troubles

Page 76

Scanning Problems

•ScanGear Won't Start

The scanner driver (ScanGear) is not installed.

Follow the procedure described in your setup sheet to reinstall the MP Drivers.

•Other Scanning Troubles

Refer to the Scanning Guide on-screen manual.

The Document Cover Comes Off

i

The Document Cover was opened too hard.

If the Document Cover is opened too hard, it may come off. Reattach it

accordingto the followingprocedure.

(1)Insert the protrusion on one side of the Document Cover hinge into the holder.

@

(2)Hold the middle of the Document Cover and press down

above the second protrusion as shown in the figure below to reattach the Document Cover.

72 Troubleshooting

Image 76

Contents Quick Start Guide Customer Technical Support Sequence Getting Help from CanonHelp Us Help You Better Quick Start Guide MP470seriesDisclaimer Table of Contents Before Using the Machine 2Before Using the MachineStop/Reset button Alarm lampBefore Using the Machine 4Before Using the Machine How to Navigate Menus on the LCDBasic Operation on the Menu Screen Copy mode Scan modeMemory card mode Maintenance/settingsBasic Operation on the Settings Screen 6Before Using the MachineFor details on the setting Items 8Before Using the Machine About the Power PlugTurning the Machine On and Off Turning on the MachineScreen-saver Mode Handling the Original DocumentOriginal Document Requirements Loading Original DocumentsInches / 1 mm To scan photographsBefore Using the Machine Using Specialty Media Loading Printing PaperPhoto Quality Media Suited For Business DocumentsPaper Handling Recommended Paper and Requirements Media Types You Cannot Use Loading Paper When Printing on Plain PaperFlatten the four corners of the paper before loading it Prepare to load paper Load PaperLoading Envelopes Use either European DL or US Comm. Env. #10-sized envelopeLoad the envelopes Qt ImportantLoading Small-Sized Paper Load the paperSetting Items CopyingMaking Copies CopyingCopying21 Using Useful Copy Functions Printing from a Memory Card Memory Cards Supported by This MachinePrinting from a Memory Card Na!ntPrintable Image Data Inserting the Memory CardRemoving the Memory Card Printing Photographs Display photoPrepare for printing Start printingSetting Items OFFUsing Useful Printing Functions Multiselect printPrinting by Using the Photo Index Sheet Specify the required settings and click OK Printing from Your ComputerPrinting with Windows Printing from Your ComputerMedia Pop-up menu Specify the required settings Printing with MacintoshMake sure that your machines name is Selected in Format for Select Size of the loaded paperScanning Images Scanning MethodsPrinting Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant DeviceConnectable Devices Printable Image Data FormatConnect the PictBridge compliant device to the machine Start printing from your PictBridge compliant deviceSettings on a PictBridge Compliant Device About PictBridge Print SettingsPaper Size and Paper Type Settings Layout Setting Date/File No. Print SettingImage Optimize Setting Trimming SettingDisplaying the PictBridge Settings Screen Setting on the MachineSpecify the Setting For Routine Maintenance When Printing Becomes Faint or Colors Are IncorrectRoutine Maintenance Before performing maintenancePrinting the Nozzle Check Pattern Print the nozzle check patternCheck the nozzle check pattern you printed Examining the Nozzle Check PatternIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Print Head Cleaning Start Print Head CleaningStart Print Head Deep Cleaning Print Head Deep CleaningConfirm the condition of the Print Head Aligning the Print Head Print the print head alignment patternAdjust the print head position Replacing a Fine Cartridge Getting the Ink Status InformationReplacing Fine Cartridges Handling Fine CartridgesRemove the empty Fine Cartridge Push down the Fine Cartridge Prepare the replacement Fine cartridge Install the Fine CartridgeRoutine Maintenance When You Are Not Using the Machine for a Long Time When You Turn Off the MachineKeeping the Best Printing Results Cleaning the Exterior of the Machine Cleaning Your MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Perform bottom plate cleaning Cleaning the Inside of the Machine Bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting TroubleshootingAn Error Message Is Displayed on the LCD Troubleshooting57LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCDTroubleshooting59 Cannot Install the MP Drivers1Click Start then Computer Cannot Connect to Computer Properly This device can perform faster Message Is DisplayedPrint Results Not Satisfactory Troubleshooting61Type of the loaded paper? Colors Are Unclear Troubleshooting63 White StreaksPrinted Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is SmudgedReduce the Intensity setting. Then try printing again Print Result Not Satisfactory When Copying Troubleshooting65Printing Does Not Start Colors Are Uneven or StreakedDoes Not Feed Properly Machine is not readyTroubleshooting67 Paper JamsError Message Appears on the Computer Screen Writing Error/Output Error/Communication ErrorError No /1710 Is Displayed Error No Is DisplayedTroubleshooting69 Error Message Appears on a PictBridge Compliant DeviceTroubleshooting71 Cannot Remove a Memory CardCannot Print Properly from a Photo Index Sheet Printing Does Not StartScanGear Wont Start Scanning ProblemsOther Scanning Troubles How to Use the Documentation Provided Read this guide when starting to use the machineAppendix Appendix73Reading the On-screen Manuals AppendixSpecifications Appendix75Papertype LayoutOperating System Processor BrowserAppendix77 Browser Windows Html Help ViewerSafety Precautions Safety PrecautionsSafety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Canon U.S.A., INC. Limited Warranty --- USA Only Users in the U.S.ARegulatory Information FCC Notice U.S.A. Only For 120V, 60Hz modelSafety Precautions Authorized Service Facility Carry-In /Mail-In Service Canon U.S.A., Inc One Canon Plaza Lake Success, NY USAIndex IndexDescription Order # Ordering InformationCanon Specialty Papers QT5-1007-V01 Canon INC