Canon MP470 quick start Authorized Service Facility Carry-In /Mail-In Service

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PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR EXCLUSIVE REMEDY.

Canon USA offers a range of customer technical support* options:

•Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com)

•Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040

•Telephone Device for the Deaf (TDD-1-866-251-3752)

•Repair or Exchange Service Options:

In the event service is required for the Product during the limited warranty period, Canon USA offers two hardware support options:

Authorized Service Facility Carry-In /Mail-In Service

Canon USA's Carry-In/Mail-In Service provides repair or exchange, at Canon USA's option, through Canon USA'sAuthorized Service Facility (ASF) network. The name and telephone number of the ASF(s) near you may be obtained from Canon USA'sWeb site at

www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800- 828-4040, or any time while speaking to a technical support person. A Product covered by this limited warranty will be repaired or exchanged, as determined by Canon USA, and returned without charge by the ASF.

InstantExchange Service **

A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone, and you elect the InstantExchange option, a reference number will be issued to you. You will be asked for the Product serial number and other information pertaining to your Product and for a ship-to location for the replacement Product (must include street address).

The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. After receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed instructions on how to ship your product to the Canon USA repair facility. Your Product must be returned in the shipping carton in which the replacement Product was packed and include the reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).

InstantExchange Service exchanges your Product with a replacement Product, which will normally be shipped the same day if your request for this service is by 3 p.m.E.T. Monday through Friday, except holidays. Canon USA does not guarantee same day shipment in the event of the occurrence of factors beyond its reasonable control. The replacement Product you receive may be a refurbished or reconditioned unit and will be covered for the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL

RETAIN THE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is available only during the express limited-warranty period for your Product and only in the continental United States, Alaska and Hawaii during such period.

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

*Support program specifics are subject to change without notice.

**InstantExchange warranty service is subject to the availability of refurbished or new replacement units.

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Contents Quick Start Guide Customer Technical Support Sequence Getting Help from CanonHelp Us Help You Better Quick Start Guide MP470seriesDisclaimer Table of Contents Before Using the Machine 2Before Using the MachineStop/Reset button Alarm lampBefore Using the Machine 4Before Using the Machine How to Navigate Menus on the LCDBasic Operation on the Menu Screen Copy mode Scan modeMemory card mode Maintenance/settingsBasic Operation on the Settings Screen 6Before Using the MachineFor details on the setting Items 8Before Using the Machine About the Power PlugTurning the Machine On and Off Turning on the MachineScreen-saver Mode Handling the Original DocumentOriginal Document Requirements Loading Original DocumentsInches / 1 mm To scan photographsBefore Using the Machine Using Specialty Media Loading Printing PaperPhoto Quality Media Suited For Business DocumentsPaper Handling Recommended Paper and Requirements Media Types You Cannot Use Loading Paper When Printing on Plain PaperFlatten the four corners of the paper before loading it Prepare to load paper Load PaperLoading Envelopes Use either European DL or US Comm. Env. #10-sized envelopeLoad the envelopes Qt ImportantLoading Small-Sized Paper Load the paperSetting Items CopyingMaking Copies CopyingCopying21 Using Useful Copy Functions Printing from a Memory Card Memory Cards Supported by This MachinePrinting from a Memory Card Na!ntPrintable Image Data Inserting the Memory CardRemoving the Memory Card Printing Photographs Display photoPrepare for printing Start printingSetting Items OFFUsing Useful Printing Functions Multiselect printPrinting by Using the Photo Index Sheet Specify the required settings and click OK Printing from Your ComputerPrinting with Windows Printing from Your ComputerMedia Pop-up menu Specify the required settings Printing with MacintoshMake sure that your machines name is Selected in Format for Select Size of the loaded paperScanning Images Scanning MethodsPrinting Photographs Directly from a Compliant Device Printing Photographs Directly from a Compliant DeviceConnectable Devices Printable Image Data FormatConnect the PictBridge compliant device to the machine Start printing from your PictBridge compliant deviceSettings on a PictBridge Compliant Device About PictBridge Print SettingsPaper Size and Paper Type Settings Layout Setting Date/File No. Print SettingImage Optimize Setting Trimming SettingDisplaying the PictBridge Settings Screen Setting on the MachineSpecify the Setting For Routine Maintenance When Printing Becomes Faint or Colors Are IncorrectRoutine Maintenance Before performing maintenancePrinting the Nozzle Check Pattern Print the nozzle check patternCheck the nozzle check pattern you printed Examining the Nozzle Check PatternIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Print Head Cleaning Start Print Head CleaningStart Print Head Deep Cleaning Print Head Deep CleaningConfirm the condition of the Print Head Aligning the Print Head Print the print head alignment patternAdjust the print head position Replacing a Fine Cartridge Getting the Ink Status InformationReplacing Fine Cartridges Handling Fine CartridgesRemove the empty Fine Cartridge Push down the Fine Cartridge Prepare the replacement Fine cartridge Install the Fine CartridgeRoutine Maintenance When You Are Not Using the Machine for a Long Time When You Turn Off the MachineKeeping the Best Printing Results Cleaning the Exterior of the Machine Cleaning Your MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Perform bottom plate cleaning Cleaning the Inside of the Machine Bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting TroubleshootingAn Error Message Is Displayed on the LCD Troubleshooting57LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCDTroubleshooting59 Cannot Install the MP Drivers1Click Start then Computer Cannot Connect to Computer Properly This device can perform faster Message Is DisplayedPrint Results Not Satisfactory Troubleshooting61Type of the loaded paper? Colors Are Unclear Troubleshooting63 White StreaksPrinted Paper Curls or Has Ink Blots Printed Surface Is Scratched/Paper Is SmudgedReduce the Intensity setting. Then try printing again Print Result Not Satisfactory When Copying Troubleshooting65Printing Does Not Start Colors Are Uneven or StreakedDoes Not Feed Properly Machine is not readyTroubleshooting67 Paper JamsError Message Appears on the Computer Screen Writing Error/Output Error/Communication ErrorError No /1710 Is Displayed Error No Is DisplayedTroubleshooting69 Error Message Appears on a PictBridge Compliant DeviceTroubleshooting71 Cannot Remove a Memory CardCannot Print Properly from a Photo Index Sheet Printing Does Not StartScanGear Wont Start Scanning ProblemsOther Scanning Troubles How to Use the Documentation Provided Read this guide when starting to use the machineAppendix Appendix73Reading the On-screen Manuals AppendixSpecifications Appendix75Papertype LayoutOperating System Processor BrowserAppendix77 Browser Windows Html Help ViewerSafety Precautions Safety PrecautionsSafety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Canon U.S.A., INC. Limited Warranty --- USA Only Users in the U.S.ARegulatory Information FCC Notice U.S.A. Only For 120V, 60Hz modelSafety Precautions Authorized Service Facility Carry-In /Mail-In Service Canon U.S.A., Inc One Canon Plaza Lake Success, NY USAIndex IndexDescription Order # Ordering InformationCanon Specialty Papers QT5-1007-V01 Canon INC
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