Canon MP470 quick start Error Message Appears on a PictBridge Compliant, Device

Page 74

•Error No.: 2002 Is Displayed

PictBridge compliant device isSee "An unsupported USB hub is connected. Remove the hub." in "An Error

connected via an unsupported USB Message Is Displayed on the LCD" on page 57.

hub.

Error Message Appears on a PictBridge Compliant

Device

i

The following are the possible errors that may occur when printing directly from a PictBridge compliant device and the countermeasures to clear them.

Note

•This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The error messages and operations may vary depending on the device you are using.

For errors on non-Canon PictBridge compliant devices, check the error message on the LCD and take the appropriate action to clear the error. For details, see "An Error Message Is Displayed on the LCD" on page 57.

•For the errors indicated on the PictBridge compliant instruction manual of the device. For other troubles

device and their solution, also refer to the on the device, contact the manufacturer.

"Printer in use"

"No paper"

"Paper jam"

If the machine is printing from the computer or warming up, wait until the job ends. When it is ready, the machine starts printing automatically.

When printing first after changing the media type, the message asking you to confirm the position of the Paper Thickness Lever may appear on the LCD on the machine. If this message is displayed, make sure that the Paper Thickness Lever is set appropriate, then press the OK button on the machine.

Load paper in the Rear Tray, and select Continue* in the display on your PictBridge compliant device.

*To resume printing, you can also press the OK button on the machine instead of selecting Continue on the camera.

Select Stop in the display on your PictBridge compliant device to stop printing.

Remove the jammed paper, load new paper, press the OK button on the machine, and try printing again.

"Printer cover open"

Close the Scanning

Unit (Printer Cover) on the machine.

"No print head"

The FINE Cartridge

is not installed or the Cartridge may not be compatible with

 

this machine.

 

 

For details on how to resolve the error, see "The following ink cartridge cannot

 

be recognized. UO511UO521UO531U059"in "An Error Message Is Displayed on

 

the LCD" on page 57.

"Waste tank full"/

The ink absorber is nearly full.

"Ink absorber full"

For details on how

to resolve the error, see "The ink absorber is almost full.

 

Press [OK] to continue printing. Contact the service center." in "An Error

 

Message Is Displayed on the LCD" on page 57.

70Troubleshooting

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Contents Quick Start Guide Help Us Help You Better Getting Help from CanonCustomer Technical Support Sequence Quick Start Guide MP470seriesDisclaimer Table of Contents Stop/Reset button Before Using the Machine2Before Using the Machine Alarm lampBefore Using the Machine Basic Operation on the Menu Screen How to Navigate Menus on the LCD4Before Using the Machine Memory card mode Copy modeScan mode Maintenance/settingsBasic Operation on the Settings Screen 6Before Using the MachineFor details on the setting Items Turning the Machine On and Off 8Before Using the MachineAbout the Power Plug Turning on the MachineOriginal Document Requirements Screen-saver ModeHandling the Original Document Loading Original DocumentsInches / 1 mm To scan photographsBefore Using the Machine Photo Quality Media Suited For Business Using Specialty MediaLoading Printing Paper DocumentsPaper Handling Recommended Paper and Requirements Media Types You Cannot Use Flatten the four corners of the paper before loading it When Printing on Plain PaperLoading Paper Prepare to load paper Load PaperLoading Envelopes Use either European DL or US Comm. Env. #10-sized envelopeLoad the envelopes Qt ImportantLoading Small-Sized Paper Load the paperMaking Copies Setting ItemsCopying CopyingCopying21 Using Useful Copy Functions Printing from a Memory Card Printing from a Memory CardMemory Cards Supported by This Machine Na!ntPrintable Image Data Inserting the Memory CardPrepare for printing Removing the Memory CardPrinting Photographs Display photo Start printingSetting Items OFFUsing Useful Printing Functions Multiselect printPrinting by Using the Photo Index Sheet Printing with Windows Specify the required settings and click OKPrinting from Your Computer Printing from Your ComputerMake sure that your machines name is Selected in Format for Media Pop-up menu Specify the required settingsPrinting with Macintosh Select Size of the loaded paperScanning Images Scanning MethodsConnectable Devices Printing Photographs Directly from a Compliant DevicePrinting Photographs Directly from a Compliant Device Printable Image Data FormatConnect the PictBridge compliant device to the machine Start printing from your PictBridge compliant devicePaper Size and Paper Type Settings About PictBridge Print SettingsSettings on a PictBridge Compliant Device Image Optimize Setting Layout SettingDate/File No. Print Setting Trimming SettingSpecify the Setting Setting on the MachineDisplaying the PictBridge Settings Screen For Routine Maintenance Routine MaintenanceWhen Printing Becomes Faint or Colors Are Incorrect Before performing maintenancePrinting the Nozzle Check Pattern Print the nozzle check patternIf There Are No Missing Lines and No White Streaks Examining the Nozzle Check PatternCheck the nozzle check pattern you printed If Lines Are Missing or White Streaks Are Present Print Head Cleaning Start Print Head CleaningConfirm the condition of the Print Head Print Head Deep CleaningStart Print Head Deep Cleaning Aligning the Print Head Print the print head alignment patternAdjust the print head position Replacing a Fine Cartridge Getting the Ink Status InformationReplacing Fine Cartridges Handling Fine CartridgesRemove the empty Fine Cartridge Push down the Fine Cartridge Prepare the replacement Fine cartridge Install the Fine CartridgeRoutine Maintenance Keeping the Best Printing Results When You Turn Off the MachineWhen You Are Not Using the Machine for a Long Time Cleaning the Platen Glass and Document Cover Cleaning Your MachineCleaning the Exterior of the Machine Cleaning the Paper Feed Roller Roller cleaning Maintenance/settings screen is displayed Cleaning the Inside of the Machine Bottom plate cleaningPerform bottom plate cleaning Cleaning the Protrusions Inside the Machine Troubleshooting TroubleshootingAn Error Message Is Displayed on the LCD Troubleshooting57LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD1Click Start then Computer Cannot Install the MP DriversTroubleshooting59 Cannot Connect to Computer Properly This device can perform faster Message Is DisplayedType of the loaded paper? Troubleshooting61Print Results Not Satisfactory Colors Are Unclear Printed Paper Curls or Has Ink Blots Troubleshooting63White Streaks Printed Surface Is Scratched/Paper Is SmudgedReduce the Intensity setting. Then try printing again Printing Does Not Start Print Result Not Satisfactory When CopyingTroubleshooting65 Colors Are Uneven or StreakedDoes Not Feed Properly Machine is not readyTroubleshooting67 Paper JamsError Message Appears on the Computer Screen Writing Error/Output Error/Communication ErrorTroubleshooting69 Error No Is DisplayedError No /1710 Is Displayed Error Message Appears on a PictBridge Compliant DeviceCannot Print Properly from a Photo Index Sheet Troubleshooting71Cannot Remove a Memory Card Printing Does Not StartOther Scanning Troubles Scanning ProblemsScanGear Wont Start Appendix How to Use the Documentation ProvidedRead this guide when starting to use the machine Appendix73Reading the On-screen Manuals AppendixSpecifications Appendix75Operating System Processor PapertypeLayout BrowserAppendix77 Browser Windows Html Help ViewerSafety Precautions Safety PrecautionsSafety Precautions Machine Legal Limitations on Use of Your Product and Use of Images Regulatory Information Canon U.S.A., INC. Limited Warranty --- USA OnlyUsers in the U.S.A FCC Notice U.S.A. Only For 120V, 60Hz modelSafety Precautions Authorized Service Facility Carry-In /Mail-In Service Canon U.S.A., Inc One Canon Plaza Lake Success, NY USAIndex IndexCanon Specialty Papers Ordering InformationDescription Order # QT5-1007-V01 Canon INC
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