Canon MP470 quick start White Streaks, Printed Paper Curls or Has Ink Blots, Troubleshooting63

Page 67

Inappropriate Paper Thickness Lever

Adjust the position of the Paper Thickness Lever according to the type of paper

setting.

you are printing on.

 

See "Paper Handling" on page 13.

 

Depending on the printing content, the printing surface may become scratched

 

even for the types of paper to set the lever to the left. In this case, set the Paper

 

Thickness Lever to the right.

 

Reset the Paper Thickness Lever to the left when you finish printing. If the

 

lever is not set back to the left, the inside of the machine is more likely to get

 

dirty due to the wider clearance between the print head and the loaded paper. It

 

may also reduce print quality.

Print Head is misatigned.

If you did not align the Print Head after installation, straight lines may be printed

 

misaligned. Make sure to align the Print Head after you install it.

 

See "Aligning the Print Head" on page 44 to perform Print Head Alignment using

 

the Operation Panel.

•White Streaks

Print Head nozzles are clogged.See "When Printing Becomes Faint or Colors Are Incorrect" on page 38 and perform any necessary maintenance operation.

•Printed Paper Curls or Has Ink Blots

•Printed Surface Is Scratched/Paper Is Smudged

Paper Feed Roller is dirty.

Clean the Paper Feed Rollers. Cleaning the Paper Feed Rollers will wear the rollers, so perform this procedure only when necessary.

For details on cleaning, see "Cleaning the Paper Feed Roller (Roller cleaning)" on page 53.

Inside of the machine is dirty.

When

performing

duplex

printing,

if the specified

page size

does not

match the

 

actual

size of paper loaded

in

the

paper

source,

the inside

wilt become

stained

 

with ink, causing

printed paper

to

become

smudged.

 

 

Perform the Bottom Plate Cleaning to clean the inside of the machine.

For details on cleaning, see "Cleaning the Inside of the Machine (Bottom plate

cleaning)" on page 54.

Note

To prevent the inside of the machine from getting stained, set the page size correctly.

Printing on inappropriate

type of paper.

• Check to see if the paper you are printing on is not too thick or curled.

See "Media Types You Cannot Use" on page 14.

•When performing Bordertess Printing, print quality may be reduced at the top and bottom edges of the paper. Make sure that the paper you are using is suitable for Bordertess Printing.

For details, refer to "Printing Area" in the User's Guide on-screen manual.

Troubleshooting63

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Contents Quick Start Guide Customer Technical Support Sequence Getting Help from CanonHelp Us Help You Better MP470series Quick Start GuideDisclaimer Table of Contents Alarm lamp Before Using the Machine2Before Using the Machine Stop/Reset buttonBefore Using the Machine 4Before Using the Machine How to Navigate Menus on the LCDBasic Operation on the Menu Screen Maintenance/settings Copy modeScan mode Memory card mode6Before Using the Machine Basic Operation on the Settings ScreenFor details on the setting Items Turning on the Machine 8Before Using the MachineAbout the Power Plug Turning the Machine On and OffLoading Original Documents Screen-saver ModeHandling the Original Document Original Document RequirementsTo scan photographs Inches / 1 mmBefore Using the Machine Documents Using Specialty MediaLoading Printing Paper Photo Quality Media Suited For BusinessPaper Handling Recommended Paper and Requirements Media Types You Cannot Use Loading Paper When Printing on Plain PaperFlatten the four corners of the paper before loading it Load Paper Prepare to load paperUse either European DL or US Comm. Env. #10-sized envelope Loading EnvelopesQt Important Load the envelopesLoad the paper Loading Small-Sized PaperCopying Setting ItemsCopying Making CopiesCopying21 Using Useful Copy Functions Na!nt Printing from a Memory CardMemory Cards Supported by This Machine Printing from a Memory CardInserting the Memory Card Printable Image DataStart printing Removing the Memory CardPrinting Photographs Display photo Prepare for printingOFF Setting ItemsMultiselect print Using Useful Printing FunctionsPrinting by Using the Photo Index Sheet Printing from Your Computer Specify the required settings and click OKPrinting from Your Computer Printing with WindowsSelect Size of the loaded paper Media Pop-up menu Specify the required settingsPrinting with Macintosh Make sure that your machines name is Selected in Format forScanning Methods Scanning ImagesPrintable Image Data Format Printing Photographs Directly from a Compliant DevicePrinting Photographs Directly from a Compliant Device Connectable DevicesStart printing from your PictBridge compliant device Connect the PictBridge compliant device to the machineSettings on a PictBridge Compliant Device About PictBridge Print SettingsPaper Size and Paper Type Settings Trimming Setting Layout SettingDate/File No. Print Setting Image Optimize SettingDisplaying the PictBridge Settings Screen Setting on the MachineSpecify the Setting For Before performing maintenance Routine MaintenanceWhen Printing Becomes Faint or Colors Are Incorrect Routine MaintenancePrint the nozzle check pattern Printing the Nozzle Check PatternCheck the nozzle check pattern you printed Examining the Nozzle Check PatternIf There Are No Missing Lines and No White Streaks If Lines Are Missing or White Streaks Are Present Start Print Head Cleaning Print Head CleaningStart Print Head Deep Cleaning Print Head Deep CleaningConfirm the condition of the Print Head Print the print head alignment pattern Aligning the Print HeadAdjust the print head position Getting the Ink Status Information Replacing a Fine CartridgeHandling Fine Cartridges Replacing Fine CartridgesRemove the empty Fine Cartridge Push down the Fine Cartridge Install the Fine Cartridge Prepare the replacement Fine cartridgeRoutine Maintenance When You Are Not Using the Machine for a Long Time When You Turn Off the MachineKeeping the Best Printing Results Cleaning the Exterior of the Machine Cleaning Your MachineCleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Roller cleaning Perform bottom plate cleaning Cleaning the Inside of the Machine Bottom plate cleaningMaintenance/settings screen is displayed Cleaning the Protrusions Inside the Machine Troubleshooting TroubleshootingTroubleshooting57 An Error Message Is Displayed on the LCDAn Unintended Language Is Displayed on the LCD LCD Cannot Be Seen At AllTroubleshooting59 Cannot Install the MP Drivers1Click Start then Computer This device can perform faster Message Is Displayed Cannot Connect to Computer ProperlyPrint Results Not Satisfactory Troubleshooting61Type of the loaded paper? Colors Are Unclear Printed Surface Is Scratched/Paper Is Smudged Troubleshooting63White Streaks Printed Paper Curls or Has Ink BlotsReduce the Intensity setting. Then try printing again Colors Are Uneven or Streaked Print Result Not Satisfactory When CopyingTroubleshooting65 Printing Does Not StartMachine is not ready Does Not Feed ProperlyPaper Jams Troubleshooting67Writing Error/Output Error/Communication Error Error Message Appears on the Computer ScreenError No /1710 Is Displayed Error No Is DisplayedTroubleshooting69 Device Error Message Appears on a PictBridge CompliantPrinting Does Not Start Troubleshooting71Cannot Remove a Memory Card Cannot Print Properly from a Photo Index SheetScanGear Wont Start Scanning ProblemsOther Scanning Troubles Appendix73 How to Use the Documentation ProvidedRead this guide when starting to use the machine AppendixAppendix Reading the On-screen ManualsAppendix75 SpecificationsBrowser PapertypeLayout Operating System ProcessorBrowser Windows Html Help Viewer Appendix77Safety Precautions Safety PrecautionsSafety Precautions Machine Legal Limitations on Use of Your Product and Use of Images FCC Notice U.S.A. Only For 120V, 60Hz model Canon U.S.A., INC. Limited Warranty --- USA OnlyUsers in the U.S.A Regulatory InformationSafety Precautions Authorized Service Facility Carry-In /Mail-In Service USA Canon U.S.A., Inc One Canon Plaza Lake Success, NYIndex IndexDescription Order # Ordering InformationCanon Specialty Papers Canon INC QT5-1007-V01
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