3M 813 owner manual Printer problems/solutions

Troubleshooting

Printer problems/solutions

Regular volume printer — LED status indicators

LED Status	Printer Status	Resolution
Off	Off	Printer is not receiving power. Have
		you turned on printer power? Check
		power connections from the wall outlet
		to the power supply, and from the
		power supply to the printer.
Solid Green	On	Printer is on and in idle state. No action
		necessary.
Flashing Amber	Stopped	Printer has failed its power on self test.
		If this error occurs right after you turn
		on the printer, contact 3M Service. OR:
		Memory shortage. If this error occurs
		after you have been printing, turn the
		printer power off and on, then resume
		printing.
Flashing Green	Normal Operation	Printer is receiving data. As soon as all
		the data has been received, the status
		LED will turn green. The printer then
		will automatically resume operation.
Flashing Red	Stopped	Load a roll of media, then press the
		feed button to resume printing. OR:
		Load a roll of ribbon, then press the
		feed button to resume printing. OR:
		Close the top cover, then press the feed
		button to resume printing.
Double Flashing Green	Paused	The printer is paused. Press the feed
		button to resume printing.
Solid Amber	Off-temperature	The print head is under temperature.
		Continue printing while the print
		head reaches the correct operating
		temperature. OR: The print head is over
		temperature. Printing will stop until
		the print head cools to an acceptable
		printing temperature. When it does,
		the printer will automatically resume
		operation.
Alternately Flashing Green and Red	Needs Service	Flash memory is not programmed.
		Contact 3M Service.

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