Troubleshooting
WARNING — HEAD COLD | CAUTION An improperly connected print head data cable or power cable | ||
THERMISTOR FAULT | can cause these error messages. The print head may be hot enough to cause | ||
ERROR CONDITION — HEAD | severe burns. Allow the print head to cool. | ||
ELEMENT BAD |
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The print head data cable is not properly | CAUTION Turn OFF printer power | ||
(Printer stops, ERROR light on, printer | |||
cycles through these three messages.) | connected. | before performing this procedure. | |
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| Failure to do so can damage the print | |
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| head. | |
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| 1. Turn OFF printer power. | |
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| 2. Disconnect and reconnect the | |
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| data cable to the print head. | |
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| 3. Ensure that the cable connector is | |
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| fully inserted into the print head | |
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| connector. | |
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| 4. Turn ON the printer. | |
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| The print head has a faulty thermistor. | Call 3M Service. | |
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WARNING — HEAD COLD | CAUTION An improperly connected print head data cable or power cable | ||
(Printer prints while ERROR light | can cause this error message. The print head may be hot enough to cause severe | ||
flashes.) | burns. Allow the print head to cool. |
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| The print head temperature is | Continue printing while the print | |
| approaching its lower operating limit. | head reaches the correct operating | |
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| temperature. If the error remains, | |
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| the environment may be too cold for | |
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| proper printing. Relocate the printer to | |
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| a warmer area. | |
| The print head data cable is not properly | CAUTION Turn OFF printer power | |
| connected. | before performing this procedure. | |
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| Failure to do so can damage the print | |
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| head. | |
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| 1. Turn OFF printer power. | |
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| 2. Disconnect and reconnect the | |
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| data cable to the print head. | |
|
| 3. Ensure that the cable connector is | |
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| fully inserted into the print head | |
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| connector. | |
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| 4. Turn ON the printer. | |
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| The print head has a faulty thermistor. | Call 3M Service. | |
WARNING — HEAD TOO HOT | CAUTION The print head may be hot enough to cause severe burns. Allow | ||
(Printer stops, ERROR light flashes.) | the print head to cool. |
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| The print head is over temperature. | Allow the print head to cool. Printing | |
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| automatically resumes when the print | |
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| head elements cool to an acceptable | |
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| operating temperature. | |
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