3M 813 Information to gather, 3M Service phone numbers, 3M Library Systems Web Site

Page 51

3M Service

Information to gather

Before you call for service, please have following information available:

The name, address, and telephone number of your facility

A description of the problem or the issue you want addressed

The model number and serial number of the equipment (located on the serial label), if the call is in regard to a system problem

Model Number _________________________

Serial Number _________________________

3M Service phone numbers

For questions regarding your system, call one of the following numbers.

In the United States

In Canada

In other countries

1-800-328-0067

English 1-800-268-6235

Call your local 3M office.

 

Français 1-800-567-3193

 

3M Library Systems Web Site

The 3M Library Systems Web site can be located at http://www.3M.com/library.

For additional information in the United States about 3M Library Systems, go to http://www.3M.com/us/library.

Copyright © 2009, 3M. All rights reserved.

47

Image 51
Contents Print Conversion System Model Copyright 2009, 3M. All rights reserved Reference - Conversion Station software installation ContentsOperating procedures Reference - Equipment specificationsLibrary Systems Web Site Contents3M Service ii Copyright 2009, 3M. All rights reservedIntended use Safety informationExplanation of signal word consequences Explanation of product safety label symbolsWarnings Safety labelsPrinter safety Printer batteryPrinter media and ribbon Static dischargePrint head temperature Copyright 2009, 3M. All rights reserved FCC compliance statement - high volume printer FCC compliance statement - regular volume printerRegulatory compliance Canadian DOC compliance statementRegulatory compliance Figure 1 Model 813R with regular volume printer IntroductionAbout your 3MTM Print Conversion System Model System documentation Training your staffStarting the system Operating proceduresPrinting RFID tags Printing - regular volume printerPrinter Status Printing - high volume printerFeed button LED indicators - regular volume printer LED StatusERROR Control panel indicators - high volume printerControl Panel Indicators POWERDATA Control panel buttons - high volume printerCANCEL SETUP/EXITLEFT ARROW RIGHT ARROW Regular volume printer - loading a tag roll Programming and applying RFID tagsLoading a tag roll in the printer Copyright 2009, 3M. All rights reserved High volume printer - loading a tag roll Loading a ribbon in the printer Regular volume printer - loading a ribbonHigh volume printer - loading a ribbon 6. Thread the ribbon under the ribbon guide roller Customer-supplied computer and monitor Customer-supplied barcode scannerReference - Equipment specifications RFID Reader Model 3MTM RFID pad antenna3MTM RFID reader RFID Pad Model P12Zebra Model 110 XiIIIPlus 3M-supplied high volume printer3M-supplied CF card reader/writer SanDisk ImageMate CompactFlash Card Reader/Writer3M-supplied regular volume printer 3MTM tag roll holderZebra Model TLP 2844-Z Model 813 hardware installation sequence Reference - Hardware installationRFID reader mounting Install 3MTM RFID reader and RFID padInstall RFID pad beneath countertop optional RFID pad placementCable lengths - RFID reader and RFID pad Connect RFID reader communication and power cablesCopyright 2009, 3M. All rights reserved Printer driver installation procedure Reference - Printer driver and printer installationAdministrator rights Printer driver uninstallation4. Select Install from a list or specified location Advanced, then select only the checkbox for Include this location in the search and browse to the CD Driver directory Media Settings Printer SettingsRegular Volume Printer High Volume PrinterUser Commands Device OptionsPrinter Firmware Configure Conversion Station software Reference - Conversion Station software installationGather Conversion Station software configuration information Install Conversion Station softwareReference - Conversion Station software installation Lubrication MaintenanceCleaning - general Cleaning - print mechanismMaintenance RFID pad does not read tags TroubleshootingBarcode scanner problems/solutions Run scanner or RFID reader diagnosticsPrinter problems/solutions Regular volume printer - LED status indicatorsResolution ERROR CONDITION - PAPER High volume printer - LCD display messagesRecommended Solutions ERROR CONDITION - RIBBONWARNING - HEAD COLD ELEMENT BADWARNING - HEAD TOO HOT OUT OF MEMORY DEFRAGMENTINGCopyright 2009, 3M. All rights reserved Ver121205 WarrantyTrack and Trace Solutions EffectiveWarranty Product Part Number - High VolumePart Number - Regular Volume Obtaining 3M printer suppliesObtaining 3M printer supplies 3M Library Systems Web Site 3M Service3M Service phone numbers Information to gather3M Library Systems