SATO CL408-412e manual Ribbon Guide Alignment, Head Balance and Print Head Alignment

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Unit 6: Maintenance

RIBBON GUIDE ALIGNMENT

If the print ribbon is not spread smoothly over the print head when it makes contact with the media, print voids will occur at the point of the ribbon fold. Typically, this is the result of the axis of one of the following not being perfectly parallel with the platen roller: ribbon spindle, print head, or ribbon guide.

The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other two. By adjusting the ribbon guide proportionally to the degree of deviation, the ribbon spreads smoothly as it travels from the ribbon supply spindle, to the guide, and beyond.

Ribbon guide adjustment is a trial and error activity that requires the pause of printing, unlatching of the print head, adjusting the guide, relatching the print head, and printing once again. Several labels must be printed following each adjustment to determine if the adjustment was effective.

The ribbon guide is secured to the face of the print assembly by a screw on each end. Before adjusting the guide, visually inspect that its axis is parallel with that of the print assembly. If not, adjust accordingly, ensure the set screws are secure, and once again commence printing. By starting in a neutral position, either end may be adjusted vertically as necessary to remedy the wrinkling problem.

NOTE: To facilitate viewing of pertinent components, Figure 6-6 does not show ribbon and media loaded. When performing this adjustment acitivity, both must be loaded.

1 Test print a label to ensure the print head is properly balanced and aligned.

NOTE: Refer to their relative procedures within this manual for guidance on Print

Head Balance and Print Head Alignment.

2Open the right housing cover to access print assembly (1, Figure 6-6) and disengage print head latch (2).

3Loosen one of the two set screws (3) and move the free end of ribbon guide (4) upward or downward as necessary until the ribbon appears to unwrinkle.

4Retighten loose set screw (3) while holding ribbon guide (4) in place.

5Engage print head latch (2), close cover, and test print a label.

6Repeat steps 2 through 5 until proper adjustment is achieved.

3

1

2

4

Figure 6-6, Ribbon Guide Alignment

CL408-412e Supplemental Manual

6-9

PN: 9001159A

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Contents Printer Sato America, Inc Table of Contents Troubleshooting Printer ConfigurationMaintenance AppendixOffset Introduction Equipment Damage About this Manual1a, Primary Components General DescriptionOperator Panel Features LED Definition Control FeaturesOperator Panel Technical Data Power Physical CharacteristicsEnvironmental ProcessingSensing CommandMedia RibbonCharacter Font Capabilities UPC A/E Barcode CapabiltiesMSI PostnetInstallation Unpacking & Parts Identification Unpacking & Parts IdentificationPrinter Installation Site LocationCable Connection Media & Ribbon Loading Media Selection3b, Fan-fold Media Loading Operational Mode Selection TEAR-OFF ModeContinuous Mode Label Print Direction Accessories Installation unit for guidance Interface SpecificationsInterface Selection RS232C HIGH-SPEED Serial InterfaceOFF PIN Direction Signal DefinitionOFF ODD Even None OFF ON/X-OFFHost Direction READY/BUSY Cable Requirements DB9Printer ON/X-OFF Cable RequirementsPIN Assignments Signal Direction SpecificationsIEEE1284 Parallel Interface ACKSetting Dipswitch SettingsUniversal Serial BUS USB Local Area Network LAN EthernetSoftware Specifications Accessory EXT Connector PIN AssignmentsDirection Signal Definition Switch Setting 802.11G WirelessLED Indicator Status Description SsidREADY/BUSY Interface Signals EXT Accessory PortLow 0V when the printer is offline +24V +/- 10% @2A Power for external devicesWaiting 8b, Timing Chart Repeat Print Interface Signals ALL InterfacesCable Requirements 50 of 500 items in the history buffer Receive Buffer ControlInterface Installation Accessories InstallationPrinter Configuration Unit 4 Printer Configuration Dipswitch Settings DSW1 Default SettingsDSW1 Configuration Configuration Function DescriptionDSW1 Function DSW3 Default Settings Normal Mode Configuration ModesAdvanced Mode Advanced ModeUser Download Mode User Download ModeService Mode Service ModeCard Mode Card ModeDSW7 on Line + Feed + Power Protocol Initialization ModeCounters Mode Counters ModeTest Print Mode Test Print ModeYes Boot Download Mode10, Flash Memory Download Mode Flash Memory Download Mode11, Default Setting Mode Default Setting ModeOnline QTY HEX Dump Mode13, Maintenance Mode Maintenance ModeAdvanced Mode Table Normal Mode TableMenu Definition Tables Menu DescriptionPoint respectively Real-time clock is not installedStream including graphics and 2D barcodes Proportional is contemporarily preferredService Mode Table Is only a transitional menu screen for the Service Mode As most important where conflicting data existsLanguages are provided as options Operator to manage the expanded memory cardCard Mode Table Transitional menu screen to access the Counters Mode Allows the selection of which counter to be viewed to resetOr use Configuration The printer’s configuration settings Is the initial screen of the Test Print ModeBarcode The printer’s installed barcodes Font The contents of the installed fontsAlso prompts the operator on how to proceed Reboot the printer to return to normal operationSelect the Interface option for a standard download Print buffer To proceed to the Factory ModeClear Clear its Eeprom of all dataPage. These are the only two options Maintenance Mode TableTroubleshooting Error Signal Troubleshooting Troubleshooting Table Printer Creates a Blank Label No Printed ImageIncorrect Label Positioning Smeared Print ImagesCHK Troubleshooting Step Interface TroubleshootingLAN Ethernet Interface Power Test Print TroubleshootingTest Label Printing Sample Test Label Maintenance PRINTER, Excersize Care to Prevent Print Head Damage Cleaning ProceduresPrint Head Replacement Replacement Procedures1b, Print Head Replacement Interface Board Replacement Interface Board ReplacementFuse Replacement Fuse ReplacementPrint Head Balance Adjustment Adjustment Procedures5a, Print Head Alignment Print Head AlignmentHead Balance and Print Head Alignment Ribbon Guide AlignmentLabel Sensor Positioning Label Sensor PositioningRibbon Spindle Tensioning Ribbon Spindle TensioningOperational Adjustments Potentiometer DESCRIPTION/PROCEDUREDarkness Print Base Reference Position Appendix Direction Print Setup DimensionsLabel Reference Position Label Reference Position DiagramGlossary GlossaryAscii Being its mating half Bytes Collection of 8 bits used in the binary systemIs a plug male and the other is a socket female Half. The core is convexed and the cavity is concavedDram DPIEeprom Data transmission, seven additional bits are requiredTag would typically have to be removed from its object PowerNext label for printing To attach two or more objectsLED LCDOr voltage divider Primary PotentiometerRF/AIS RAMRF/DC RfidRPM ROMSAM SbplSram Glossary