Star Micronics LC-6211 user manual Appendix a Troubleshooting, Testing the Printer

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Appendix A: Troubleshooting

The appendix tells you what you need to know if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.

Warning!

The printer uses high voltage. Do not attempt any other repair or maintenance except as expressly recommended in this appendix. Unauthorized repair and maintenance not only exposes you to the danger of electrical shock, it also may damage your printer and void your warranty.

Testing the Printer

Use the following procedure to test the printer to make sure that everything is working correctly.

Turn off the printer.

Make sure that paper is loaded in the printer.

While holding down the control panel’s ON LINE button, turn the printer back on.

This test continually prints the version number of the software contained in the printer’s ROM, the current EDS settings, and the current Dot Adjustment settings, followed by the entire character set printed in each font and pitch available.

To stop demo printing, turn the printer off.

Note:

The test prints across the entire width of the carriage. Make sure that the printer is loaded with the widest possible paper available in order to avoid damage to the print head and platen.

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Contents LC-6211 Trademark acknowledgments About this manual ChapterContents Using the Printer with MS-DOS … Paper Handling …Page Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideInstalling the platen knob Opening the front coverInstalling the ribbon cartridge Installing the ribbon cartridgeRemoving the ribbon cartridge Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offLoading paper OFF OLoading paper Sheet guide Loading paper Printing on fanfold paper Parking fanfold paperUnparking fanfold paper Using the tear-off functionUnparking fanfold paper Connecting to your computer Connecting to your computer Switching between on-line and off-line Control Panel OperationsPaper eject cut-sheet paper Paper loadingLine feed Form feed fanfold paperMicro feed Setting the top of form positionClearing a top of form setting Control Panel OperationsTear-off function Setting the printing speedSetting the printing speed Using the EDS Mode Category Setting OffEntering the EDS Mode Entering the EDS ModeGraphics Direction EDS Mode SettingsRAM Usage Tear-offPaper Out EDS Mode SettingsPrint Mode Line SpacingCharacter Table Banking CharacterZero style LengthCut-Sheet Paper Paper HandlingSelecting paper types Fanfold PaperAdjusting for paper thickness Paper HandlingAutomatic fanfold feeding Automatic fanfold feedingManual sheet feeding Fanfold Cut-sheet Release lever Manual sheet feeding Clearing paper jams Using the Printer with MS-DOS Setting up for printing with MS-DOSAppendix a Troubleshooting Testing the PrinterAdjusting the dot alignment Hexadecimal dumpProblem Possible Cause Troubleshooting guideTroubleshooting System software’s printer Printed on Ribbon is jammed Make sure that the ribbon Left margin moves to Paper is not loaded To check the application printer selection Checking system software settings in WindowsTo check the default printer selection Checking system software settings in MS-DOS To check the portAppendix B Specifications Printing Speed Pitch Draft cps/dpiEmulation Optional Serial Interface Appendix C Interface Pin OutsParallel Interface Appendix D Character Sets Character Set #1 International Character SetAppendix E Printer Control Codes Font and Character Set Control CommandsPrint Pitch Control Commands Printer Control CodesBit Image Graphic Commands Top/Bottom Margin and Vertical Tab CommandsSpecial Print Mode Commands Download Character Commands Line Spacing CommandsForm Feed and Related Commands Horizontal Print Position Control Commands Other CommandsAppendix F Glossary Parallel 14, 15, 40 length MS-DOS Page Customer service information