Star Micronics LC-6211 user manual Ribbon is jammed Make sure that the ribbon

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37

Problem

Possible Cause

Recommended Action

 

 

 

Forms are smudged.

The printer is not set up

Set up the printer for the

 

correctly for the thickness of

paper thickness you are

Printing is too dark.

paper being used.

using. See “Adjusting for

 

 

paper thickness” on page 26.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

twisted, or not set correctly

cartridge is installed

 

between the print head and

correctly. See “Installing the

 

the print head shield.

ribbon cartridge” on page 5.

 

 

 

 

Print head shield is damaged

Return it to your dealer for

 

or missing.

repair.

 

 

 

Printer prints past the edge

The paper guide is not

Remove the paper and

of the paper.

positioned correctly.

adjust the position of the

 

 

paper guide. Reload the

 

 

paper and try printing again.

 

 

 

 

The ribbon is jammed,

Make sure that the ribbon

 

causing the print head to

cartridge is installed

 

jam.

correctly. See “Installing the

 

 

ribbon cartridge” on page 5.

 

 

 

 

Paper is jamming, causing

Remove all paper from the

 

the print head to jam.

printer and reload it. Try

 

 

printing again.

 

 

 

 

 

Set up the printer for the

 

 

paper thickness you are

 

 

using. See “Adjusting for

 

 

paper thickness” on page 26.

 

 

 

 

Incorrect margin settings

Choose different margin

 

are selected by your

settings from your

 

application program.

application program.

 

 

 

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Contents LC-6211 Trademark acknowledgments Chapter About this manualContents Paper Handling … Using the Printer with MS-DOS …Page Choosing a place for the printer Printer SetupUnpacking the printer Printer SetupGeneral guide General guideOpening the front cover Installing the platen knobInstalling the ribbon cartridge Installing the ribbon cartridgeRemoving the ribbon cartridge Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offOFF O Loading paperLoading paper Sheet guide Loading paper Parking fanfold paper Printing on fanfold paperUnparking fanfold paper Using the tear-off functionUnparking fanfold paper Connecting to your computer Connecting to your computer Control Panel Operations Switching between on-line and off-lineForm feed fanfold paper Paper loadingLine feed Paper eject cut-sheet paperControl Panel Operations Setting the top of form positionClearing a top of form setting Micro feedSetting the printing speed Setting the printing speedTear-off function Category Setting Off Using the EDS ModeEntering the EDS Mode Entering the EDS ModeTear-off EDS Mode SettingsRAM Usage Graphics DirectionLine Spacing EDS Mode SettingsPrint Mode Paper OutLength Banking CharacterZero style Character TableFanfold Paper Paper HandlingSelecting paper types Cut-Sheet PaperPaper Handling Adjusting for paper thicknessManual sheet feeding Automatic fanfold feedingAutomatic fanfold feeding Fanfold Cut-sheet Release lever Manual sheet feeding Clearing paper jams Setting up for printing with MS-DOS Using the Printer with MS-DOSTesting the Printer Appendix a TroubleshootingHexadecimal dump Adjusting the dot alignmentTroubleshooting Troubleshooting guideProblem Possible Cause System software’s printer Printed on Ribbon is jammed Make sure that the ribbon Left margin moves to Paper is not loaded To check the default printer selection Checking system software settings in WindowsTo check the application printer selection To check the port Checking system software settings in MS-DOSPrinting Speed Pitch Draft cps/dpi Appendix B SpecificationsEmulation Parallel Interface Appendix C Interface Pin OutsOptional Serial Interface Appendix D Character Sets International Character Set Character Set #1Printer Control Codes Font and Character Set Control CommandsPrint Pitch Control Commands Appendix E Printer Control CodesSpecial Print Mode Commands Top/Bottom Margin and Vertical Tab CommandsBit Image Graphic Commands Form Feed and Related Commands Line Spacing CommandsDownload Character Commands Other Commands Horizontal Print Position Control CommandsAppendix F Glossary Parallel 14, 15, 40 length MS-DOS Page Customer service information