Star Micronics LC-6211 user manual Printed on

36 Troubleshooting

Problem	Possible Cause	Recommended Action
Lines print over each other.	Auto line feed with carriage	Use the EDS Mode to enable
	return is disabled by the EDS	auto line feed with carriage
	setting.	return. See “Auto LF with
		CR” on page 22.
	Jamming paper.	Set up the printer for the
		paper thickness you are
		using. See “Adjusting for
		paper thickness” on page 26.
Incorrect number of lines are	Auto line feed with carriage	Use the EDS Mode to
printed on the page.	return is enabled by the EDS	disable auto line feed with
	setting.	carriage return. See “Auto
		LF with CR” on page 22.
	The line spacing or leading	Choose a different line
	selected by your application	spacing or leading setting
	program is wrong.	from your application.
	Dot adjustment is not	See “Adjusting the dot
	correct.	alignment” on page 33.
Text and graphics are	The printer is not set up	Set up the printer for the
malformed.	correctly for the thickness of	paper thickness you are
	paper being used.	using. See “Adjusting for
Print quality is poor.		paper thickness” on page 26.
	The print head is damaged.	Return the printer to your
		dealer for repair.
	The ribbon is worn out or	Replace the ribbon with a
	“used up.”	new one.
Printer case is hot.	The printer’s air vents are	Switch off the printer and let
	blocked or obstructed.	it cool. Check the air vents
		on the bottom of the printer
		to see if they are blocked.
		Remove the obstruction is
		possible. If the problem
		persists, return the printer to
		your dealer for repair.