Star Micronics LC-6211 user manual Troubleshooting guide, Problem Possible Cause

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34Troubleshooting

❏If the three lines do not align properly, use SET/EJECT/PARK to move the middle line to the left or LINE FEED to move it to the right.

The above step performs alignment for DRAFT mode only. You must make separate adjustments for the D-DENSITY/SPEED, NLQ, NORMAL-

DENSITY, PLOTTER GRAPHICS, CRT GRAPHICS-1, CRT GRAPHICS-II, and DOUBLE-DENSITY modes as well.

❏Press ON LINE to change to another printing mode.

❏Repeat the above steps for each printing mode, if necessary

❏After making changes to the adjustments, hold down ON LINE and press LINE FEED to exit the Dot Adjustment Mode and register your adjustments.

Troubleshooting guide

Use the following table to help track down the causes of problems and to determine the best solution to deal with them.

Problem	Possible Cause	Recommended Action

The ON LINE indicator does	The printer is not receiving	Check whether the power
not light.	power.	cord is correctly plugged into
		the power outlet.

		Check whether the power
		outlet is working by
		unplugging the printer and
		plugging in another device.

Printer sounds like it is	The ribbon is jammed,	Make sure that the ribbon
printing, but it is not.	twisted, or not set correctly	cartridge is installed
	between the print head and	correctly.
Printing is weak.	the print head shield.

	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper you are using.	using. See “Adjusting for
		paper thickness” on page 26.

	The ribbon is worn out or	Replace the ribbon with a
	“used up.”	new one.

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Contents LC-6211 Trademark acknowledgments About this manual ChapterContents Using the Printer with MS-DOS … Paper Handling …Page Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideInstalling the platen knob Opening the front coverInstalling the ribbon cartridge Installing the ribbon cartridgeRemoving the ribbon cartridge Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offLoading paper OFF OLoading paper Sheet guide Loading paper Printing on fanfold paper Parking fanfold paperUnparking fanfold paper Using the tear-off functionUnparking fanfold paper Connecting to your computer Connecting to your computer Switching between on-line and off-line Control Panel OperationsPaper loading Line feedPaper eject cut-sheet paper Form feed fanfold paperSetting the top of form position Clearing a top of form settingMicro feed Control Panel OperationsSetting the printing speed Setting the printing speedTear-off function Using the EDS Mode Category Setting OffEntering the EDS Mode Entering the EDS ModeEDS Mode Settings RAM UsageGraphics Direction Tear-offEDS Mode Settings Print ModePaper Out Line SpacingBanking Character Zero styleCharacter Table LengthPaper Handling Selecting paper typesCut-Sheet Paper Fanfold PaperAdjusting for paper thickness Paper HandlingManual sheet feeding Automatic fanfold feedingAutomatic fanfold feeding Fanfold Cut-sheet Release lever Manual sheet feeding Clearing paper jams Using the Printer with MS-DOS Setting up for printing with MS-DOSAppendix a Troubleshooting Testing the PrinterAdjusting the dot alignment Hexadecimal dumpTroubleshooting Troubleshooting guideProblem Possible Cause System software’s printer Printed on Ribbon is jammed Make sure that the ribbon Left margin moves to Paper is not loaded To check the default printer selection Checking system software settings in WindowsTo check the application printer selection Checking system software settings in MS-DOS To check the portAppendix B Speciﬁcations Printing Speed Pitch Draft cps/dpiEmulation Parallel Interface Appendix C Interface Pin OutsOptional Serial Interface Appendix D Character Sets Character Set #1 International Character SetFont and Character Set Control Commands Print Pitch Control CommandsAppendix E Printer Control Codes Printer Control CodesSpecial Print Mode Commands Top/Bottom Margin and Vertical Tab CommandsBit Image Graphic Commands Form Feed and Related Commands Line Spacing CommandsDownload Character Commands Horizontal Print Position Control Commands Other CommandsAppendix F Glossary Parallel 14, 15, 40 length MS-DOS Page Customer service information