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| 35 | |
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Problem | Possible Cause | Recommended Action | |
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Printer test works, but printer | Your application program’s or | Check the printer selection | |
will not print out data from | system software’s printer | of your application software. | |
the attached computer. | selection is wrong. |
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| The computer’s system | Check the system software | |
| software is not set up | settings. | |
| properly for the printer or for |
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| the type of interface cable |
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| you are using. |
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| The interface cable is | Check to make sure that the | |
| connected incorrectly or | printer interface cable is | |
| damaged. | connected correctly. If it is, | |
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| try a different cable. | |
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Printer does not feed paper | Jamming paper. | Remove all paper from the | |
properly. |
| printer and then reload it. | |
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| The printer is not set up | Set up the printer for the | |
| correctly for the thickness of | paper thickness you are | |
| paper being used. | using. See “Adjusting for | |
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| paper thickness” on page 26. | |
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Line spacing is incorrect. | Jamming paper. | Set up the printer for the | |
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| paper thickness you are | |
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| using. See “Adjusting for | |
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| paper thickness” on page 26. | |
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| The line spacing or leading | Choose a different line | |
| selected your application | spacing or leading setting | |
| program is wrong. | from your application. | |
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| Auto line feed with carriage | Use the EDS Mode to | |
| return is enabled by the EDS | disable auto line feed with | |
| setting. | carriage return. See “Auto | |
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| LF with CR” on page 22. | |
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Printer makes excessive | The front cover is removed. | Replace the front cover. | |
noise. |
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The printer is vibrating. | Move any objects that are | ||
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| touching the printer. | |
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| Make sure that the printer is | |
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| on a level steady surface. | |
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