Star Micronics LC-6211 user manual Left margin moves to Paper is not loaded

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38 Troubleshooting

Problem	Possible Cause	Recommended Action

Left margin moves to the	The paper is not loaded	Remove all paper from the
right during printing.	correctly, causing the print	printer and reload it. Try
	head to jam.	printing again.

	The ribbon cartridge is not	Make sure that the ribbon
	installed correctly, causing	cartridge is installed
	the print head to jam.	correctly. See “Installing the
		ribbon cartridge” on page 5.

	The printer is not set up	Set up the printer for the
	correctly for the thickness of	paper thickness you are
	paper being used.	using. See “Adjusting for
		paper thickness” on page 26.

	Inappropriate settings are	Choose different settings in
	selected by your application	your application.
	program.

	Static electricity caused by	Make sure that the printer is
	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.

Some characters are printed	Static electricity caused by	Make sure that the printer is
incorrectly.	interference from nearby	not too close to any devices
	electrical devices or by low-	with electric motors or that
	level humidity is affecting	raise the humidity level.
	printer operation.

	Inappropriate settings are	Choose different settings in
	selected by your application	your application.
	program.

	Wires are missing from the	Return the printer to your
	print head.	dealer for repair.

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Contents LC-6211 Trademark acknowledgments About this manual ChapterContents Using the Printer with MS-DOS … Paper Handling …Page Printer Setup Choosing a place for the printerPrinter Setup Unpacking the printerGeneral guide General guideInstalling the platen knob Opening the front coverInstalling the ribbon cartridge Installing the ribbon cartridgeRemoving the ribbon cartridge Connecting to a power outlet and turning power on and off Connecting to a power outlet and turning power on and offLoading paper OFF OLoading paper Sheet guide Loading paper Printing on fanfold paper Parking fanfold paperUnparking fanfold paper Using the tear-off functionUnparking fanfold paper Connecting to your computer Connecting to your computer Switching between on-line and off-line Control Panel OperationsPaper loading Line feedPaper eject cut-sheet paper Form feed fanfold paperSetting the top of form position Clearing a top of form settingMicro feed Control Panel OperationsTear-off function Setting the printing speedSetting the printing speed Using the EDS Mode Category Setting OffEntering the EDS Mode Entering the EDS ModeEDS Mode Settings RAM UsageGraphics Direction Tear-offEDS Mode Settings Print ModePaper Out Line SpacingBanking Character Zero styleCharacter Table LengthPaper Handling Selecting paper typesCut-Sheet Paper Fanfold PaperAdjusting for paper thickness Paper HandlingAutomatic fanfold feeding Automatic fanfold feedingManual sheet feeding Fanfold Cut-sheet Release lever Manual sheet feeding Clearing paper jams Using the Printer with MS-DOS Setting up for printing with MS-DOSAppendix a Troubleshooting Testing the PrinterAdjusting the dot alignment Hexadecimal dumpProblem Possible Cause Troubleshooting guideTroubleshooting System software’s printer Printed on Ribbon is jammed Make sure that the ribbon Left margin moves to Paper is not loaded To check the application printer selection Checking system software settings in WindowsTo check the default printer selection Checking system software settings in MS-DOS To check the portAppendix B Speciﬁcations Printing Speed Pitch Draft cps/dpiEmulation Optional Serial Interface Appendix C Interface Pin OutsParallel Interface Appendix D Character Sets Character Set #1 International Character SetFont and Character Set Control Commands Print Pitch Control CommandsAppendix E Printer Control Codes Printer Control CodesBit Image Graphic Commands Top/Bottom Margin and Vertical Tab CommandsSpecial Print Mode Commands Download Character Commands Line Spacing CommandsForm Feed and Related Commands Horizontal Print Position Control Commands Other CommandsAppendix F Glossary Parallel 14, 15, 40 length MS-DOS Page Customer service information