Fujitsu MAS3735FC, MAS3367FC manual Error Analysis Information Collection Sense Data Analysis

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CHAPTER 7 Error Analysis

7.1Error Analysis Information Collection

7.2Sense Data Analysis

This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting.

A sense key, sense code, and subsense code, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes. Unless otherwise specified, "sense data" means the above three codes. When sense data is represented as (x-xx-xx), the leftmost x is a sense key, the middle xx is a sense code, and the rightmost x is a subsense code.

7.1Error Analysis Information Collection

7.1.1Sense data

When IDD posts a CHECK CONDITION status or detects a fatal error in the loop, the current command or queued command is cleared. In such a case, the IDD generates sense data about the command-issuing INIT. The INIT can read the sense data by issuing a REQUEST SENSE command.

Even if a transfer byte length that is shorter than the sense data length of the tested device is specified, the command terminates normally. In this case, however, the INIT receives part of the sense data, but the remaining part of the sense data is lost.

For details of the REQUEST SENSE command, refer to the Fibre Channel Interface Specifications.

7.1.2Sense key, sense code, and subsense code

If an error is detected in a disk drive, the error status is indicated in the sense data collected from the disk drive. Figure 7.1 shows the positions of a sense key, sense code, and subsense code.

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7-1

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Contents MAS3735FC MAS3367FC Disk Drives PRODUCT/MAINTENANCE Manual For Safe Operation Revision History This page is intentionally left blank Overview of Manual PrefaceConventions for Alert Messages PrefaceC141-E198 Iii This page is intentionally left blank Important Alert Messages Important Alert ItemsImportant Alert Items C141-E198 Vii This page is intentionally left blank Manual Organization Product Maintenance ManualFibre Channel Plotocol for Scsi SCSI-FCP Fibre Channel Physical and Signaling Interface FC-PHFibre Channel Physical and Signaling INTERFACE-2 FC-PH-2 Fibre Channel Arbitrated Loop FC-ALContents Contents InstallationAppendix a Connector Signal Allocation Figures Tables This page is intentionally left blank General Description Standard Features Hardware Structure System ConfigurationGeneral Description Standard FeaturesStandard Features General Description FC model drives outer view Hardware StructureMAS3735FC MAS3367FC Disk/head configurationExample of FC-AL system configuration System ConfigurationGeneral Description MAS3735FC Hardware SpecificationsHardware Specifications Model name and order number Model names and order numbersFC-AL SpecificationsFunction specifications 32/34 MeeprmlHardware Specifications Iops Environmental specificationsEnvironmental/power requirements Reliability Error rateMTBF= Hardware Specifications This page is intentionally left blank Data Space Cylinder configurationData Space Logical Data Block Addressing Defect Management Data Format Zone layout and track capacity Data SpaceAlternate spare area Track format Data SpaceMsec Servo frame = 211 zone 0 ~ 266 zone Sector format Track skew/head skewData Format Format capacity Logical Data Block AddressingData Format Alternate block allocation Defect ManagementDefect Management Defect list Alternate block allocation by Format Unit command Alternate block allocation by Reassign Blocks command Write Write Extend Defect Management This page is intentionally left blank Mounting Requirements External dimensions Installation RequirementsInstallation Requirements Mounting Mounting RequirementsMounting frame structure MPU Surface temperature check pointHDC Service clearance area Current waveform +12 VDC Power Supply RequirementsAC noise filter recommended Connection Requirements Connection Requirements Connector10 SCA2 type connector Installation Installation Motor start mode SettingSetting Loop ID setting Mode settingsMounting Drives Mounting procedures Dismounting Drives Installation Checking connection Checking the IDD connection a Checking the IDD connection B Formatting C141-E198 Setting parameters Arre AwreArre Awre PER Xxxx DiscXffff Read/write Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Maintenance Information Precautions Maintenance InformationMaintenance requirements Maintenance Information Maintenance levels Revision label example Revision numbersTests Indicating revision numbers Tools and test equipmentTest flowchart Operation test Diagnostic testOperation Check Initial seek operation check Troubleshooting with disk drive replacement in the field Troubleshooting ProceduresSystem-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factorySense key, sense code, and subsense code Error Analysis Information Collection Sense Data AnalysisError Analysis Information Collection Sense data Sksv Error AnalysisILI LSBDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-40-xx, 4-44-xx, and 4-C4-xx Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorAppendix a Connector Signal Allocation Connector Signal Allocation Glossary Target Targ GlossaryAcronyms and Abbreviations RSV Acronyms and AbbreviationsECC BcrcPAD Mode SELECT/MODEIndex Mtbf MttrC141-E198 IN-3 This page is intentionally left blank Fujitsu Canada INC This page is intentionally left blank READER’S Comment Form This page is intentionally left blank