Fujitsu MAS3367FC, MAS3735FC manual Sense data 3-0C-03, 4-40-xx, 4-44-xx, and 4-C4-xx

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Error Analysis

7.2.2Sense data (3-0C-03), (4-40-xx), (4-44-xx), and (4-C4-xx)

Sense data (3-0C-03), (4-40-xx), (4-44-xx), and (4-C4-xx) indicate one of the following:

A target sector could not be detected using the sector counter.

A seek process overran the specified time.

A write to a disk terminated abnormally.

An error occurred in power-on self-diagnosis.

A hardware error occurred inside IDD.

A drive error occurred.

The symptoms above are generally caused by an error in a PCA or DE.

For details of the sense data above, refer to the Fibre Channel Interface Specifications.

7.2.3Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error

If sense data (1-1x-xx), (3-1x-xx) or (E-1D-00) occurs frequently in a specific block of a disk, there is disk damage that was not recorded in the media defect list. In this case, assign an alternate block to the error-detected block using a REASSIGN BLOCKS command. For an explanation of the REASSIGN BLOCKS command, refer to the Fibre Channel Interface Specifications.

If this error occurs in different blocks, a PCA or DE is faulty.

For details of the above sense data, refer to the Fibre Channel Interface Specifications.

7.2.4Sense data (5-2x-xx), (5-3D-00), (B-47-xx), (B-49-00), (B-4D-xx) and (B-4E-00): fibre channel interface error

Sense data (5-2x-xx), (5-3D-00), (B-47-xx), (B-49-00), (B-4D-xx) and (B-4E-00) indicates one of the following symptoms:

An invalid or unsupported command was issued, or invalid or unsupported parameters were specified.

A SCSI error occurred.

A CRC error occurred in the fibre channel loop.

If this error occurs, a PCA or the fibre channel interface is faulty.

For details of the above sense data, refer to the Fibre Channel Interface Specifications.

7-4

C141-E198

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Contents MAS3735FC MAS3367FC Disk Drives PRODUCT/MAINTENANCE Manual For Safe Operation Revision History This page is intentionally left blank Preface Overview of ManualPreface Conventions for Alert MessagesC141-E198 Iii This page is intentionally left blank Important Alert Items Important Alert MessagesImportant Alert Items C141-E198 Vii This page is intentionally left blank Maintenance Manual Manual Organization ProductFibre Channel Arbitrated Loop FC-AL Fibre Channel Physical and Signaling Interface FC-PHFibre Channel Physical and Signaling INTERFACE-2 FC-PH-2 Fibre Channel Plotocol for Scsi SCSI-FCPContents Installation ContentsAppendix a Connector Signal Allocation Figures Tables This page is intentionally left blank Standard Features Hardware Structure System Configuration General DescriptionStandard Features General DescriptionStandard Features General Description Hardware Structure FC model drives outer viewDisk/head configuration MAS3735FC MAS3367FCSystem Configuration Example of FC-AL system configurationGeneral Description Model names and order numbers Hardware SpecificationsHardware Specifications Model name and order number MAS3735FC32/34 Meeprml SpecificationsFunction specifications FC-ALHardware Specifications Iops Environmental specificationsEnvironmental/power requirements Error rate ReliabilityMTBF= Hardware Specifications This page is intentionally left blank Data Space Cylinder configurationData Space Logical Data Block Addressing Defect Management Data Format Data Space Zone layout and track capacityAlternate spare area Data Space Track formatMsec Servo frame = 211 zone 0 ~ 266 zone Track skew/head skew Sector formatData Format Logical Data Block Addressing Format capacityData Format Alternate block allocation Defect ManagementDefect Management Defect list Alternate block allocation by Format Unit command Alternate block allocation by Reassign Blocks command Write Write Extend Defect Management This page is intentionally left blank Installation Requirements Mounting Requirements External dimensionsInstallation Requirements Mounting Requirements MountingMounting frame structure MPU Surface temperature check pointHDC Service clearance area Power Supply Requirements Current waveform +12 VDCAC noise filter recommended Connection Requirements Connector Connection Requirements10 SCA2 type connector Installation Installation Mode settings SettingSetting Loop ID setting Motor start modeMounting Drives Mounting procedures Dismounting Drives Installation Checking connection Checking the IDD connection a Checking the IDD connection B Formatting C141-E198 Setting parameters Awre ArreArre Awre PER Xxxx DiscXffff Read/write Diagnostics Self-diagnostics Self-diagnostic functionsDiagnostics and Maintenance Diagnostics Test programs Maintenance Information Maintenance Information PrecautionsMaintenance requirements Maintenance Information Maintenance levels Revision numbers Revision label exampleIndicating revision numbers Tools and test equipment TestsTest flowchart Operation test Diagnostic testOperation Check Initial seek operation check Troubleshooting Procedures Troubleshooting with disk drive replacement in the fieldSystem-level field troubleshooting Troubleshooting at the repair site Disk drive troubleshootingTroubleshooting with parts replacement in the factory Finding possibly faulty partsSense key, sense code, and subsense code Error Analysis Information Collection Sense Data AnalysisError Analysis Information Collection Sense data LSB Error AnalysisILI SksvSense Data Analysis Definition of sense dataSense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read error Sense data 3-0C-03, 4-40-xx, 4-44-xx, and 4-C4-xxAppendix a Connector Signal Allocation Connector Signal Allocation Glossary Glossary Target TargAcronyms and Abbreviations Acronyms and Abbreviations RSVBcrc ECCMtbf Mttr Mode SELECT/MODEIndex PADC141-E198 IN-3 This page is intentionally left blank Fujitsu Canada INC This page is intentionally left blank READER’S Comment Form This page is intentionally left blank