Cisco Systems ME3600X24CXM manual Diagnosing Problems, Switch Post Results

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C H A P T E R 4

Troubleshooting

Diagnosing Problems, page 4-1

Clearing the Switch IP Address and Configuration, page 4-4

Finding the Switch Serial Number, page 4-5

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show power-on self-test (POST) failures, port-connectivity problems, and overall switch performance. You can also get statistics from the CLI or from an SNMP workstation. See the software configuration guide and the switch command reference on Cisco.com or the documentation that came with your SNMP application for more information.

Switch POST Results

As the switch powers on, it begins the POST, a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.

When the switch begins POST, the System LED blinks green, and the other LEDs remain green. When POST succeeds, the System LED becomes green. The other LEDs turn off and return to their operating status. If the switch fails POST, the System LED is amber.

You can use the show diagnostics post user EXEC command to display the POST results.

Note POST failures are usually serious. Contact your Cisco technical support representative if your switch does not pass POST.

Cisco ME 3800X and ME 3600X Switch Hardware Installation Guide

 

OL-22168-01

4-1

 

 

 

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Contents Text Part Number OL-22168-01 Americas HeadquartersPage Purpose AudienceRelated Publications Obtaining Documentation and Submitting a Service Request OL-22168-01 Switch Models Setting Up the SwitchFront Panel Switch Model DescriptionBits Port Alarm Input Port10/100/1000 Gigabit Ethernet Ports Management and Console PortSFP+ and SFP Modules Dwdm CAB-SFP-50CM Part Number DescriptionLEDs SD Memory SlotSFP Module Patch Cable System LED Description Switch LED PanelsColor System Status Power Supply and Fan LED Description Power Supply Module Input LED DescriptionEthernet Management Port LED Description Sync LED Description Alarm LEDs DescriptionSD Card LED Description Port LEDs Description Rear PanelLED Color Meaning Power Supply Module LEDs Power Supply Module FeaturesFan Module Fan Module LED Management OptionsNetwork Configurations Switch Installation Switch Installation 122F 50C Statement Verifying Switch Operation Installation GuidelinesPowering Off the Switch Installing the SwitchRack-Mounting Rack-Mounting Brackets Attaching Brackets to the SwitchAttaching Brackets for 19-Inch Racks Attaching Brackets for 23-Inch Racks Attaching Brackets for Etsi Racks Attaching Angle Brackets for 23-Inch Racks Mounting in a Rack Mounting the SwitchMounting the Switch Using 23-Inch Angle Brackets Attaching Brackets for Wall-Mounting Wall-MountingMounting Cisco ME 3800X on a Wall Mounting the Switch on a WallInstalling SFP+ and SFP Modules Installing and Removing SFP+ and SFP ModulesTable- or Shelf-Mounting Removing SFP+ or SFP Modules 11 Installing an SFP+ Module into an SFP+ Module Slot12 Removing a Bale-Clasp Latch SFP+ Module Inserting and Removing the SFP+ Module Patch Cable14 Connecting Two Switches with an SFP+ Module Patch Cable 15 Connecting to an Ethernet Port Connecting to the 10/100/1000 PortsWhere to Go Next Connecting to Fiber-Optic SFP+ and SFP ModulesModel number Description Power Supply Module DescriptionAC Input Power Supply Module Handle Side Fan Module Description Connector-Side DescriptionInstallation Guidelines Power Supply and Fan Module InstallationEquipment That You Supply AC-1 PSU-1 AC-2 PSU-2 Installing an AC Power Supply ModuleAC Power Supply Module and Power-Cord Retainer in a Switch Removing AC Power Supply ModulesPreparing for Installation Installing a DC Power Supply ModuleStripping the Ground Wire Grounding the SwitchCrimping the Ground Lug Wiring the DC Input Power Source Installing the DC Power Supply Module in the Switch24VDC 30A Inch 8.9 mm ± 0.02 inch 0.5 mm 3 Wire lead Insulation Removing the DC Power Supply Module 14 Inserting a Fan Module in a Switch Installing a Fan ModuleOL-22168-01 Switch Post Results Diagnosing ProblemsEthernet and Fiber Cables Switch LEDsSwitch Connections Bad or Damaged CableSpanning Tree Loops SFP+ and SFP Module Port IssuesPort and Interface Settings Ping the End DeviceAutonegotiation and NICs Clearing the Switch IP Address and ConfigurationSwitch Performance Speed, Duplex, and AutonegotiationSerial Number Location on the Cisco ME 3800X and ME Finding the Switch Serial NumberOL-22168-01 Environmental Ranges Technical SpecificationsAC Power Requirements Physical DimensionsDC Power Requirements Table A-3 Technical Specifications-ME-3600X-24FS-M Table A-4 Technical Specifications-ME-3600X-24TS-M Power Specifications Physical SpecificationsOL-22168-01 10/100/1000 Connector SpecificationsCopper SFP Module RJ-45 Connector SFP and SFP+ Module ConnectorsFigure B-5 SFP Module Patch Cable 10/100/1000 Ethernet Management PortTX TIP Pin Signal Direction DescriptionSFP and SFP+ Module Cabling Cables and AdaptersCore Modal Wavelength Dwdm TP3 Cable PinoutsFigure B-11 Console Port Adapter PinoutsDSR DTR CTS RTS Switch Console RJ-45-to-DB-25 Port DTEOL-22168-01 Starting the Terminal-Emulation Software Accessing the CLI Through the Console PortIP Settings Entering the Initial Configuration InformationCompleting the Setup Program Enter an enable password, and press Return These choices appear