Cisco Systems IE301016S8PC manual Troubleshooting, Express Setup

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Cisco IE 3010 Switch Getting Started Guide

Troubleshooting

Express Setup

If Express Setup does not run or if the Express Setup page does not appear in your browser:

Did you verify that POST completed before you started Express Setup?

If not, make sure that only the system and port LEDs are green before you press the Express Setup button.

POST errors are usually fatal. Contact your Cisco technical support representative if your switch fails POST.

Did you press the Express Setup button while the switch was still running POST?

Does your PC have a static IP address?

Did you connect the Ethernet cable to the console port instead of to a blinking 10/100 Ethernet port on the switch?

If yes, wait until POST completes. Restart the switch. Wait until POST completes. Confirm that the system and port LEDs are green. Press the Express Setup button.

If yes, change your PC settings to temporarily use DHCP.

If yes, disconnect the cable from the console port on the switch. Connect the cable to a blinking 10/100 Ethernet port on the switch. Wait 30 seconds, and start a browser session on the PC.

Note The console port is outlined in blue, and the Ethernet ports are outlined in yellow.

Did you wait 30 seconds after you connected the switch and the PC and before you started a browser session on the PC?

If not, wait 30 seconds before you start a browser session on the PC.

 

Cisco IE 3010 Switch Getting Started Guide

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Contents Cisco IE 3010 Switch Getting Started Guide About this Guide Box Contents Running Express Setup Troubleshooting 207181 Troubleshooting Cisco IE 3010 Switch Getting Started Guide 78-19582-02 Managing the Switch Switch RJ-45 Console PortSwitch USB Console Port Installing the Switch Equipment That You NeedBefore You Begin Installation Warning Statements 140F 60C StatementAttaching the Brackets Rack-Mounting the Switch 208334 Wiring the Power Source Grounding the Switch119626 Connecting to the Power Source AC 5 A, DC 15 A. StatementInch 6.8 mm Cisco IEE 208338 Connecting the Switch Ports 10/100 or 10/100/1000 PortsSFP-Module Ports Verify Port ConnectivityTroubleshooting Express SetupObtaining Documentation and Submitting a Service Request Resetting the Switch to the Default SettingsAccessing Help Online For More Information