Cisco Systems ATA 188 manual Explanation

Page 144

Chapter 7 Configuring and Debugging Fax Services

Debugging the Cisco ATA 186/188 Fax Services

Input file: faxpassthru.cap

<00.723>: (G723) 2.213:10000 => 2.116:10002

 

total

38 pkts(70

frames), lost 0 pkts, fill 7 silence pkts

<01.723>: (G723) 2.116:10002 => 2.213:10000

 

total

38 pkts(76

frames), lost 0 pkts, fill 0 silence pkts

<02.pcm>: (G711u) 2.116:10002 => 2.213:10000

 

total

2181 pkts(2181 frames), lost 2 pkts, fill 0 silence pkts

<03.pcm>: (G711u) 2.213:10000 => 2.116:10002

 

total

2179 pkts(2179 frames), lost 0 pkts, fill 1 silence pkts

----------

FAX Summary 1 ----------

[

25]<2.213=>2.116>

Codec G723

[

26]<2.116=>2.213>

Codec G723

[

101]<2.116=>2.213>

Codec G711u/D

[

102]<2.116=>2.213>

NSE PT 100, EVT 192: Up-Speed, CED tone Detected

[

103]<2.116=>2.213>

NSE PT 100, EVT 193: ECAN OFF, Phase Reversal Detected

[

105]<2.213=>2.116>

NSE PT 100, EVT 192: Up-Speed, CED tone Detected

[

107]<2.213=>2.116>

Codec G711u/D

----------

FAX Summary 2 ----------

PATH: 2.213:10000 => 2.116:10002

[

25]Codec G723

 

[

105]NSE

PT 100, EVT 192: Up-Speed, CED tone Detected

[

107]Codec G711u/D

 

PATH: 2.116:10002 => 2.213:10000

[

26]Codec G723

 

[

101]Codec G711u/D

 

[

102]NSE

PT 100, EVT 192: Up-Speed, CED tone Detected

[

103]NSE

PT 100, EVT 193: ECAN OFF, Phase Reversal Detected

Explanation

The output is printed on screen and saved in the file file.sum.

The following lines are described:

• [

25]open file: 00.723, (G723) 2.213:10000 => 2.116:10002

This indicates that rtpcatch reached NAI Sniffer packet number 25 and opened a new file named 00.723 to store an audio stream consisting of G.723-compressed data. The audio path originates from the IP address ending with 2.213 and port 10000 (written as <2.213:1000>) and terminates at the IP address ending with 2.116 and port 10002.

• [

29] <00> 1 silence pkts from TS 1760 (seq# 3)

This indicates that rtpcatch detected one silence RTP packet in the audio path <00> and the silence packet began at timestamp 1760. This occurred at packet number 29 with the RTP sequence number 3.

•[ 106] <02> 2 lost pkts from seq# 39

This indicates that rtpcatch detected two lost RTP packets in the audio path <02>. The missing packets began with sequence number 39. This occurred at packet number 106.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (H.323)

7-14

OL-4008-01

 

 

Page 143 Page 145
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Contents Corporate Headquarters Customer Order Number OL-4008-01Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S IiiSafety Recommendations ToConfig Dhcp DNS1IP DNS2IP ViiUsing FAX Mode ViiiContacting TAC OL-4008-01 Overview AudienceThis preface includes the following sections Organization ConventionsChapter Description XiiXiii Related Documentation XivObtaining Documentation World Wide WebDocumentation CD-ROM Ordering DocumentationObtaining Technical Assistance Cisco.comTechnical Assistance Center We appreciate your commentsCisco TAC Web Site Cisco TAC Escalation CenterXvii Xviii Cisco Analog Telephone Adaptor Overview Cisco ATA 186 as Endpoint in an H.323 Network Terminals GatewaysGatekeepers MCUsProxy Server Hardware Overview Cisco ATA 186-Rear ViewFunction Button Software Features Additional Supported Signaling ProtocolsVoice Codecs Supported Other Supported ProtocolsCisco ATA H.323 Services Installation and Configuration Overview Fax ServicesSupplementary Services Action ReferenceUpgrading the Cisco ATA Signaling Image by using the Tftp server-upgrade method orManual-upgrade method ImageInstalling the Cisco ATA Safety RecommendationsInstallation Procedure What the Cisco ATA Package IncludesWhat You Need Procedure Cisco ATA 186 Rear Panel ConnectionsInstalling the Cisco ATA Installation Procedure Power-Down Procedure OL-4008-01 Configuring the Cisco ATA for H.323 Default Boot Load Behavior VLANSetting, Parameter and Bits ReferenceOpFlags OpFlags,VLANSetting FeatureBits ExampleSteps Needed to Configure the Cisco ATA Basic Configuration Steps in a Tftp Server EnvironmentAtadefault.cfg Configuration File, Upgrading the Signaling Image from a Tftp ServerBasic Configuration Steps in a Non-TFTP Server Environment Configuring the Cisco ATA to Obtain itsConfiguration File from the Tftp Server, Refreshing or Resetting the Cisco ATA,Configuring the Cisco ATA Using a Tftp Server Setting Up the Tftp Server with Cisco ATA SoftwareConfigurable Features and Related Parameters Creating Unique and Common Cisco ATA Configuration Files Save this file of Cisco ATA-specific parameters as SyntaxUsing atapname.exe Tool to Obtain MAC Address Command ExampleCommand Output Using the EncryptKey Parameter and cfgfmt Tool Syntax examplesAtadefault.cfg Configuration File Using a Dhcp Server,Without Using a Dhcp Server, Using a Dhcp Server Without Using a Dhcp Server Other Dhcp Options You Can SetVoice Configuration Menu DNS1IP DNS2IP NtpipUsing the Voice Configuration Menu Voice Menu Number FeaturesEntering Alphanumeric Values Key Alphanumeric CharactersCisco ATA Web Configuration Resetting the Cisco ATA to Factory Default ValuesWhere ipaddress is the IP address of the Cisco ATA UID0 Web Interface Access-Control Configuration Refreshing or Resetting the Cisco ATARelated Parameter OpFlags, page 5-33-BitUpgrading the H.323 Signaling Image Http Procedure to Refresh the Cisco ATAHttp Procedure to Reset the Cisco ATA Http Refresh and Reset Access-Control ConfigurationOL-4008-01 Important Basic H.323 Services Required ParametersSetting the Signaling Image to H.323 Mode Setting Up User IDs for the Cisco ATA Using the Cisco ATA with an H.323 GatekeeperRelated Configuration Parameters UID0, UID1,Setting Up Gatekeeper Time-To-Live Value Setting Up an Alternate H.323 GatekeeperLoginID0, LoginID1, UID0, UID1, AltGk, AltGkTimeOut, ConnectMode,Establishing Authentication with Cisco H.323 Gatekeeper Using the Cisco ATA Without an H.323 Gatekeeper Using Multiple Cisco ATAs Without an H.323 GatekeeperGateway, GkOrProxy, Additional H.323 Services Setting the Audio CodecsIPDialPlan, LBRCodec, AudioMode,Configuring Audio Packet Settings Configuring Billable FeaturesConfiguring the Call Waiting Permanent Default Setting Configuring the Cisco ATA Refresh IntervalConfiguring Hook Flash Timing Configuring the Mixing of Call Waiting Tone and AudioConfiguring On-hook delay Configuring Reverse Audio Cut-Through BehaviorConfiguring Supplementary Service Behavior and Parameters Debugging DiagnosticsPolarity Settings Network TimingProgress Tones Selecting Dtmf and Hookflash Transmission MethodsSetting Dial Plans Selecting H.323 Connection and H.245 Transmission MethodsConnectMode, page 5-28-Bits 0 DialPlan,Configurable Features Related Parameters OL-4008-01 Parameters and Defaults Configuration Text File Template UIPassword This section contains only one parameter-UIPasswordUser Interface UI Parameter Sections that follow describe these parametersConfiguration-Complete Parameter Parameters for Configuration Method and EncryptionToConfig Settings Range Default Voice Configuration Menu Access CodeUseTFTP TftpURLCfgInterval EncryptKeyUseTFTP, CfgInterval, UseTFTP, TftpURL,Network Parameters 320DHCP, StaticIp, StaticRoute, StaticNetMask, Voice Configuration Menu Access Code Related Parameters StaticIpStaticRoute DHCP, StaticRoute, StaticNetMask,Account Information Parameters StaticNetMaskDHCP, StaticIp, StaticNetMask, 255.255.255.0UID1, PWD0, PWD1, UseLoginID, LoginID0, LoginID1, This parameter is the password for the Phone 1 portUID0, UID1, PWD1, UseLoginID, LoginID0, LoginID1, AutMethod, UID0, PWD0, PWD1, UseLoginID, LoginID0, LoginID1,This parameter is the password for the Phone 2 port GatewayUseLoginID LoginID0LoginID1, PWD0, PWD1, UseLoginID, AutMethod, LoginID1 LoginID0, PWD0, PWD1, UseLoginID, AutMethod,AutMethod BitmapLoginID0, LoginID1, PWD0, PWD1, NTPIP, AltNTPIP, GkOrProxy, AltGk, AltGkTimeOut, GkTimeToLive, GkId,AltGk, AltGkTimeOut, GkTimeToLive, GkId, Gatekeeper ParametersAltGkTimeOut AltGkInteger 30 to 4294967295 secondsDefault Range GkTimeToLiveGkId Not specifiedMode Parameter Use H.323 mode -Use SIP modeOperating Parameters UseSIPDNS2IP, UDPTOS, SigTimer, OpFlags, VLANSetting, UDPTOS, VLANSetting,MediaPort LBRCodecAudioMode RxCodec, TxCodec,AudioMode, page 5-20-Bits 1 TxCodec, RxCodec, NumTxFrames, LBRCodec, ConnectMode, RxCodec,RxCodec Bit Number DefinitionTxCodec LBRCodec, NumTxFrames, TxCodec, AudioMode,LBRCodec, NumTxFrames, RxCodec, AudioMode, NumTxFrames ExamplesLBRCodec, RxCodec, TxCodec, CallFeatures Bit NumberPaidFeatures CallFeatures, CallCmd, CallerIdMethod, SigTimer,315 CallerIdMethod Polarity 0x00019e60316 ConnectMode TimeZone Use G.711µ-law for fax pass-through codecUse G.711A-law for fax pass-through codec AltNTPIP NTPIP, AltNTPIP,141 AltNTPIP, TimeZone,NTPIP, TimeZone, 916917 SigTimer TftpURL, DHCP, VLANSetting, OpFlagsVLANSetting Optional Feature Parameters NPrintf0x0000002b 324Default Recommended Values RingOnOffTimeIPDialPlan DialPlan Additional DialPlan InformationAbout Dial Plan Commands Following dial planDial Plan Blocking In Rule Following dial plansRule to Support Hotline/Warmline Rule to Support Dial PrefixCall-Progress Tone Parameters List of Call-Progress Tone ParametersTone Parameter Syntax Each tone is specified by nine integers, as followsHow to Calculate Scaling Factors Recommended ValuesUse the following formula to calculate the scaling factor a Default values for the nine-integer array Specific Call-Progress Tone Parameter Information920 Cisco ATA plays the busy tone when the callee is busy 921922 923 924CallCmd 925Maximum of 248 characters CallFeatures, PaidFeatures, CallerIdMethod, SigTimer, 930OL-4008-01 Call Commands Call Command StructureSyntax CallCmd string has the following structureContext-Identifiers Identifier Context State of Cisco ATAInput Sequence Identifiers Action IdentifiersIdentifier Input Sequence Identifier ActionCall Command Example Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call Call Command Behavior Call Command DefaultSweden Call Command Default Table NotationsCall Command Behavior WFE cancels the call-Stop CWT and revert to Connected state CWTCall Command Behavior Call Command Behavior OL-4008-01 Configuring and Debugging Fax Services Using Fax Pass-through ModeConfiguring the Cisco ATA for Fax Pass-through mode This setting translates to the following bitmapAudioMode AudioMode, ConnectMode,Configuring Cisco IOS Gateways to Enable Fax Pass-through Recommended SettingThis setting translates to the bitmap Enable Fax Pass-through Mode, Disable Fax Relay Feature,Enable Fax Pass-through Mode Run the following commandDisable Fax Relay Feature Perform the commandUsing FAX Mode Configuring the Cisco ATA for Fax ModeDebugging the Cisco ATA 186/188 Fax Services Configuring the Cisco ATA for Fax Mode on a Per-Call BasisConfiguring the Cisco IOS Gateway for Fax Mode Common Problems When Using IOS GatewaysProblem Action Cisco ATA, and 0x0012XXXX for the Phone 2 portFor fax pass-through mode, AudioMode should be set to PortUsing prserv for Diagnosing Fax Problems Prserv OverviewAnalyzing prserv Output for Fax Sessions Prserv Overview, Analyzing prserv Output for Fax Sessions,Log event Description Terminating-Gateway Example Originating-Gateway Example Possible Reasons for FailureUsing rtpcatch for Diagnosing Fax Problems Rtpcatch OverviewTo use rtpcatch, follow these steps Example of rtpcatch Output FilesExplanation CED tone Detected Fax relay mode Cisco fax relay mode Analyzing rtpcatch Output for Fax SessionsAnalysis Both sides use G.711 for the entire fax sessionExample 7-4 T38 Fax Relay Mode Using rtpcatch to Analyze Common Causes of Failure Cisco fax relay option is not disabled on the gatewayPossible Causes for Failure Possible Cause for FailureExample 7-9 Fax Pass-through Mode Failure Rtpcatch Limitations Upgrading the Signaling Image from a Tftp Server Syntax of upgradecode ParameterDefinitions Upgrading the Signaling Image Manually Upgradecode parameter value could beProcess Preliminary Steps, Running the Executable File,Upgrade Requirements Preliminary StepsRunning the Executable File Upgrade Procedure and Verification To perform the upgrade, follow these stepsProcedure to Upgrade Signaling Image SyntaxConfirming a Successful Signaling Image Upgrade Using a Web BrowserUsing a Web Browser, Using the Voice Configuration Menu, Using the Voice Configuration Menu Troubleshooting General Troubleshooting TipsSymptoms and Actions Installation and Upgrade Issues Debugging Frequently Asked Questions Ring Load per RJ-11 FXS Port Maximum DistanceFeet 762 m Feet 975 mContacting TAC OL-4008-01 Changing Call Commands Cancelling a Supplementary ServiceCommon Supplementary Services Caller ID Call-Waiting Caller IDMaking a Conference Call in the United States Making a Conference Call in Sweden Call Waiting in the United StatesCall Waiting in Sweden Calling Line Identification PresentationAbout Calling Line Identification Restriction Calling Line Identification Restriction in SwedenTable B-1lists codes to return basic Cisco ATA information Voice Menu Option Code DescriptionTable B-2lists configuration codes Password associated with the primary phone lineUID0 or LoginID0 Password associated with the secondary phone lineUser ID telephone number for the Phone 1 port User ID telephone number for the Phone 2 portOption Code Description Physical Specifications This section describes Cisco ATA specificationsDimensions Weight SpecificationElectrical Specifications Environmental SpecificationsImmunity Specifications Description SpecificationRinging Characteristics Software SpecificationsPhysical Interfaces Appendix C Cisco ATA Specifications Software Specifications Sccp OL-4008-01 Signaling Supported H.323 MessagesSignaling Scenarios Endpoint-to-Gatekeeper RegistrationStep Action Description Table D-2 Log Listings Table D-2 Log Listings Endpoint-to-Endpoint Call Setup with a Common Gatekeeper Step Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Call Setup from H.323 Network to Circuit Switched Network Action Description CSN/PSTNStep Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Null Table D-6 Log Listings GL-1 GL-2 GL-3 GL-4 Signaling connection control part Messages can be part of Sgcp and Mgcp messagesGL-5 GL-6 Business-class services for Internet telephony TrafficAllow you to define your own customized markup language GL-7GL-8 Numerics IN-1IN-2 Environmental specifications C-2 Ethernet ports Example configuration text fileIN-3 Http reset Hotline/warmline Http refreshIN-4 Plar IN-5RJ-45 LED IN-6Troubleshooting IN-7IN-8
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