Cisco Systems ATA 188 manual Cisco TAC Web Site, Cisco TAC Escalation Center, Xvii

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Preface

Obtaining Technical Assistance

Cisco TAC Web Site

You can use the Cisco TAC Web Site to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://www.cisco.com/register/

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC Web Site, you can open a case online by using the TAC Case Open tool at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (H.323)

 

OL-4008-01

xvii

 

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Contents Customer Order Number OL-4008-01 Corporate HeadquartersCopyright 2003, Cisco Systems, Inc All rights reserved Iii N T E N T SSafety Recommendations ToConfig Dhcp Vii DNS1IP DNS2IPViii Using FAX ModeContacting TAC OL-4008-01 This preface includes the following sections OverviewAudience Conventions OrganizationChapter Description XiiXiii Xiv Related DocumentationWorld Wide Web Obtaining DocumentationDocumentation CD-ROM Ordering DocumentationCisco.com Obtaining Technical AssistanceTechnical Assistance Center We appreciate your commentsXvii Cisco TAC Web SiteCisco TAC Escalation Center Xviii Cisco Analog Telephone Adaptor Overview Cisco ATA 186 as Endpoint in an H.323 Network Gateways TerminalsProxy Server GatekeepersMCUs Cisco ATA 186-Rear View Hardware OverviewFunction Button Additional Supported Signaling Protocols Software FeaturesVoice Codecs Supported Other Supported ProtocolsCisco ATA H.323 Services Fax Services Installation and Configuration OverviewSupplementary Services Action ReferenceImage by using the Tftp server-upgrade method or Upgrading the Cisco ATA SignalingManual-upgrade method ImageSafety Recommendations Installing the Cisco ATAWhat You Need Installation ProcedureWhat the Cisco ATA Package Includes Cisco ATA 186 Rear Panel Connections ProcedureInstalling the Cisco ATA Installation Procedure Power-Down Procedure OL-4008-01 Configuring the Cisco ATA for H.323 Default Boot Load Behavior Parameter and Bits Reference VLANSetting,OpFlags OpFlags,Feature VLANSettingBits ExampleBasic Configuration Steps in a Tftp Server Environment Steps Needed to Configure the Cisco ATAAtadefault.cfg Configuration File, Upgrading the Signaling Image from a Tftp ServerConfiguring the Cisco ATA to Obtain its Basic Configuration Steps in a Non-TFTP Server EnvironmentConfiguration File from the Tftp Server, Refreshing or Resetting the Cisco ATA,Configurable Features and Related Parameters Configuring the Cisco ATA Using a Tftp ServerSetting Up the Tftp Server with Cisco ATA Software Creating Unique and Common Cisco ATA Configuration Files Syntax Save this file of Cisco ATA-specific parameters asCommand Output Using atapname.exe Tool to Obtain MAC AddressCommand Example Syntax examples Using the EncryptKey Parameter and cfgfmt ToolWithout Using a Dhcp Server, Atadefault.cfg Configuration FileUsing a Dhcp Server, Using a Dhcp Server Other Dhcp Options You Can Set Without Using a Dhcp ServerDNS1IP DNS2IP Ntpip Voice Configuration MenuVoice Menu Number Features Using the Voice Configuration MenuKey Alphanumeric Characters Entering Alphanumeric ValuesWhere ipaddress is the IP address of the Cisco ATA Cisco ATA Web ConfigurationResetting the Cisco ATA to Factory Default Values UID0 Refreshing or Resetting the Cisco ATA Web Interface Access-Control ConfigurationRelated Parameter OpFlags, page 5-33-BitHttp Procedure to Refresh the Cisco ATA Upgrading the H.323 Signaling ImageHttp Procedure to Reset the Cisco ATA Http Refresh and Reset Access-Control ConfigurationOL-4008-01 Required Parameters Important Basic H.323 ServicesSetting the Signaling Image to H.323 Mode Using the Cisco ATA with an H.323 Gatekeeper Setting Up User IDs for the Cisco ATARelated Configuration Parameters UID0, UID1,Setting Up an Alternate H.323 Gatekeeper Setting Up Gatekeeper Time-To-Live ValueLoginID0, LoginID1, UID0, UID1, AltGk, AltGkTimeOut, ConnectMode,Establishing Authentication with Cisco H.323 Gatekeeper Gateway, GkOrProxy, Using the Cisco ATA Without an H.323 GatekeeperUsing Multiple Cisco ATAs Without an H.323 Gatekeeper Setting the Audio Codecs Additional H.323 ServicesIPDialPlan, LBRCodec, AudioMode,Configuring Billable Features Configuring Audio Packet SettingsConfiguring the Cisco ATA Refresh Interval Configuring the Call Waiting Permanent Default SettingConfiguring Hook Flash Timing Configuring the Mixing of Call Waiting Tone and AudioConfiguring Reverse Audio Cut-Through Behavior Configuring On-hook delayConfiguring Supplementary Service Behavior and Parameters Debugging DiagnosticsNetwork Timing Polarity SettingsProgress Tones Selecting Dtmf and Hookflash Transmission MethodsSelecting H.323 Connection and H.245 Transmission Methods Setting Dial PlansConnectMode, page 5-28-Bits 0 DialPlan,Configurable Features Related Parameters OL-4008-01 Parameters and Defaults Configuration Text File Template This section contains only one parameter-UIPassword UIPasswordUser Interface UI Parameter Sections that follow describe these parametersToConfig Configuration-Complete ParameterParameters for Configuration Method and Encryption Range Default Voice Configuration Menu Access Code SettingsUseTFTP TftpURLEncryptKey CfgIntervalUseTFTP, CfgInterval, UseTFTP, TftpURL,DHCP, StaticIp, StaticRoute, StaticNetMask, Network Parameters320 StaticIp Voice Configuration Menu Access Code Related ParametersStaticRoute DHCP, StaticRoute, StaticNetMask,StaticNetMask Account Information ParametersDHCP, StaticIp, StaticNetMask, 255.255.255.0This parameter is the password for the Phone 1 port UID1, PWD0, PWD1, UseLoginID, LoginID0, LoginID1,UID0, PWD0, PWD1, UseLoginID, LoginID0, LoginID1, UID0, UID1, PWD1, UseLoginID, LoginID0, LoginID1, AutMethod,Gateway This parameter is the password for the Phone 2 portLoginID1, PWD0, PWD1, UseLoginID, AutMethod, UseLoginIDLoginID0 LoginID0, PWD0, PWD1, UseLoginID, AutMethod, LoginID1AutMethod BitmapGkOrProxy, AltGk, AltGkTimeOut, GkTimeToLive, GkId, LoginID0, LoginID1, PWD0, PWD1, NTPIP, AltNTPIP,AltGk, AltGkTimeOut, GkTimeToLive, GkId, Gatekeeper ParametersAltGk AltGkTimeOutInteger 30 to 4294967295 secondsGkTimeToLive Default RangeGkId Not specifiedUse H.323 mode -Use SIP mode Mode ParameterOperating Parameters UseSIPUDPTOS, VLANSetting, DNS2IP, UDPTOS, SigTimer, OpFlags, VLANSetting,MediaPort LBRCodecRxCodec, TxCodec, AudioModeAudioMode, page 5-20-Bits 1 TxCodec, RxCodec, NumTxFrames, LBRCodec, ConnectMode, RxCodec,Bit Number Definition RxCodecLBRCodec, NumTxFrames, RxCodec, AudioMode, TxCodecLBRCodec, NumTxFrames, TxCodec, AudioMode, LBRCodec, RxCodec, TxCodec, NumTxFramesExamples Bit Number CallFeatures315 PaidFeaturesCallFeatures, CallCmd, CallerIdMethod, SigTimer, CallerIdMethod 316 Polarity0x00019e60 ConnectMode Use G.711A-law for fax pass-through codec TimeZoneUse G.711µ-law for fax pass-through codec NTPIP, AltNTPIP, AltNTPIP141 AltNTPIP, TimeZone,917 NTPIP, TimeZone,916 SigTimer OpFlags TftpURL, DHCP, VLANSetting,VLANSetting NPrintf Optional Feature Parameters0x0000002b 324IPDialPlan Default Recommended ValuesRingOnOffTime Additional DialPlan Information DialPlanFollowing dial plan About Dial Plan CommandsFollowing dial plans Dial Plan Blocking In RuleRule to Support Dial Prefix Rule to Support Hotline/WarmlineList of Call-Progress Tone Parameters Call-Progress Tone ParametersTone Parameter Syntax Each tone is specified by nine integers, as followsUse the following formula to calculate the scaling factor a How to Calculate Scaling FactorsRecommended Values 920 Default values for the nine-integer arraySpecific Call-Progress Tone Parameter Information 922 Cisco ATA plays the busy tone when the callee is busy921 924 923Maximum of 248 characters CallCmd925 930 CallFeatures, PaidFeatures, CallerIdMethod, SigTimer,OL-4008-01 Call Command Structure Call CommandsCallCmd string has the following structure SyntaxIdentifier Context State of Cisco ATA Context-IdentifiersAction Identifiers Input Sequence IdentifiersIdentifier Input Sequence Identifier ActionCall Command Example Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call Call Command Default Call Command BehaviorSweden Call Command Default Table NotationsCall Command Behavior CWT WFE cancels the call-Stop CWT and revert to Connected stateCall Command Behavior Call Command Behavior OL-4008-01 Using Fax Pass-through Mode Configuring and Debugging Fax ServicesThis setting translates to the following bitmap Configuring the Cisco ATA for Fax Pass-through modeAudioMode AudioMode, ConnectMode,Recommended Setting Configuring Cisco IOS Gateways to Enable Fax Pass-throughThis setting translates to the bitmap Enable Fax Pass-through Mode, Disable Fax Relay Feature,Run the following command Enable Fax Pass-through ModePerform the command Disable Fax Relay FeatureConfiguring the Cisco ATA for Fax Mode Using FAX ModeConfiguring the Cisco ATA for Fax Mode on a Per-Call Basis Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco IOS Gateway for Fax Mode Common Problems When Using IOS GatewaysCisco ATA, and 0x0012XXXX for the Phone 2 port Problem ActionFor fax pass-through mode, AudioMode should be set to PortPrserv Overview Using prserv for Diagnosing Fax ProblemsAnalyzing prserv Output for Fax Sessions Prserv Overview, Analyzing prserv Output for Fax Sessions,Terminating-Gateway Example Log event DescriptionPossible Reasons for Failure Originating-Gateway ExampleTo use rtpcatch, follow these steps Using rtpcatch for Diagnosing Fax ProblemsRtpcatch Overview Output Files Example of rtpcatchExplanation CED tone Detected Analyzing rtpcatch Output for Fax Sessions Fax relay mode Cisco fax relay modeAnalysis Both sides use G.711 for the entire fax sessionExample 7-4 T38 Fax Relay Mode Cisco fax relay option is not disabled on the gateway Using rtpcatch to Analyze Common Causes of FailurePossible Causes for Failure Possible Cause for FailureExample 7-9 Fax Pass-through Mode Failure Rtpcatch Limitations Definitions Upgrading the Signaling Image from a Tftp ServerSyntax of upgradecode Parameter Upgradecode parameter value could be Upgrading the Signaling Image ManuallyProcess Preliminary Steps, Running the Executable File,Running the Executable File Upgrade RequirementsPreliminary Steps To perform the upgrade, follow these steps Upgrade Procedure and VerificationProcedure to Upgrade Signaling Image SyntaxUsing a Web Browser, Using the Voice Configuration Menu, Confirming a Successful Signaling Image UpgradeUsing a Web Browser Using the Voice Configuration Menu General Troubleshooting Tips TroubleshootingSymptoms and Actions Installation and Upgrade Issues Debugging Ring Load per RJ-11 FXS Port Maximum Distance Frequently Asked QuestionsFeet 975 m Feet 762 mContacting TAC OL-4008-01 Common Supplementary Services Changing Call CommandsCancelling a Supplementary Service Making a Conference Call in the United States Caller IDCall-Waiting Caller ID Call Waiting in the United States Making a Conference Call in SwedenCall Waiting in Sweden Calling Line Identification PresentationCalling Line Identification Restriction in Sweden About Calling Line Identification RestrictionVoice Menu Option Code Description Table B-1lists codes to return basic Cisco ATA informationPassword associated with the primary phone line Table B-2lists configuration codesUID0 or LoginID0 Password associated with the secondary phone lineUser ID telephone number for the Phone 2 port User ID telephone number for the Phone 1 portOption Code Description This section describes Cisco ATA specifications Physical SpecificationsDimensions Weight SpecificationEnvironmental Specifications Electrical SpecificationsImmunity Specifications Description SpecificationPhysical Interfaces Ringing CharacteristicsSoftware Specifications Appendix C Cisco ATA Specifications Software Specifications Sccp OL-4008-01 Supported H.323 Messages SignalingStep Action Description Signaling ScenariosEndpoint-to-Gatekeeper Registration Table D-2 Log Listings Table D-2 Log Listings Endpoint-to-Endpoint Call Setup with a Common Gatekeeper Step Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Table D-4 Log Listings Call Setup from H.323 Network to Circuit Switched Network CSN/PSTN Action DescriptionStep Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Table D-6 Log Listings Null Table D-6 Log Listings GL-1 GL-2 GL-3 GL-4 GL-5 Signaling connection control partMessages can be part of Sgcp and Mgcp messages GL-6 Traffic Business-class services for Internet telephonyAllow you to define your own customized markup language GL-7GL-8 IN-1 NumericsIN-2 IN-3 Environmental specifications C-2Ethernet ports Example configuration text file IN-4 Http resetHotline/warmline Http refresh IN-5 PlarIN-6 RJ-45 LEDIN-7 TroubleshootingIN-8
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ATA 188 specifications

The Cisco Systems ATA 188 is a versatile Analog Telephone Adapter designed to facilitate the integration of traditional telephone systems with Voice over Internet Protocol (VoIP) networks. This device has been key in bridging the gap between legacy telephony and modern IP-based communication, allowing users to leverage their existing analog phones while enjoying the benefits of digital connectivity.

One of the main features of the ATA 188 is its ability to connect regular analog phones to a VoIP network, enabling users to make and receive calls over the internet. This significantly reduces calling costs, especially for long-distance and international calls. The ATA 188 supports two phone lines, allowing simultaneous voice calls. This dual-line capability makes it a suitable choice for small businesses or home offices that require multiple lines without the need for extensive infrastructure.

The device is equipped with various technologies that enhance its functionality. It supports the Session Initiation Protocol (SIP) and H.323, making it compatible with a wide range of VoIP service providers. Additionally, the ATA 188 features Quality of Service (QoS) settings, which prioritize voice traffic over the internet, ensuring clear voice quality without interruptions or delays. This is essential for maintaining a professional communication experience, especially in business environments.

Another characteristic of the ATA 188 is its user-friendly configuration interface. It allows users to easily set up and manage their devices through a web-based portal. The configuration process is straightforward, with options to adjust settings such as codec selection, call features including call waiting, and call forwarding functionalities.

Security is also a priority for the ATA 188, as it provides robust protocols to protect call data. The device supports Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS) to encrypt voice traffic and manage signaling securely. This ensures that sensitive conversations remain confidential.

Overall, the Cisco Systems ATA 188 is a reliable and efficient solution for users looking to transition from traditional telephony to VoIP. Its dual-line capacity, compatibility with multiple VoIP standards, user-friendly configuration, and built-in security features make it a valuable asset for both personal and professional communication solutions. In an ever-evolving telecommunications landscape, the ATA 188 remains a relevant and practical choice for integrating legacy telephony with modern internet-based services.