Cisco Systems UBR10012 manual Cisco uBR10012 System Startup Sequence, Tcc+

Page 17

Chapter 1 Basic Troubleshooting Tasks and Startup Issues

Cisco uBR10012 System Startup Sequence

Figure 1-1 Hardware Troubleshooting Flowchart

Turn

on

PEM

*Miswire

 

No

 

Correct

 

 

 

 

 

 

 

 

 

 

 

input

 

 

 

 

 

 

 

 

 

 

LED

 

 

wiring

 

 

 

 

 

 

 

 

 

 

off

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PEM

 

 

 

 

 

 

 

 

 

PEM

 

 

See section

No

 

Troubleshoot

No

"PEM Faults"

Power OK

 

 

 

Power OK

 

 

 

 

 

 

 

 

 

PEM

 

 

 

 

 

 

 

LED

 

on

 

 

LED

on

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

See section

PRE

 

 

Reseat

PRE

 

 

"PRE Module

No

 

No

Faults"

Status

 

 

 

 

PRE

 

 

 

 

 

status LEDs

 

 

 

 

 

 

LEDs OK

 

 

and restart

OK?

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

See section

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

ICC+

 

 

 

 

 

 

 

 

 

ICC+

 

 

"Troubleshooting

 

No

 

Reseat

 

 

No

TCC+"

 

 

Status

 

 

 

LEDs OK

 

 

TCC+

status LEDs

 

 

 

 

 

 

 

 

 

OK?

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

Yes

 

See appropriate

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Reseat

Line

 

line card fault

 

 

Line card

 

No

 

No

section

 

 

 

 

line card

 

 

 

card LEDs

 

 

 

 

 

 

LEDs

 

on

 

 

and restart

OK

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

?

 

 

 

 

 

 

 

 

Yes

 

 

 

 

 

 

 

 

 

 

Yes

 

 

 

Obtain

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

technical

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

assistance

startup

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

successful

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

103381

Cisco uBR10012 System Startup Sequence

Table 1-1describes the visible sequence of events that occur during a typical Cisco uBR10012 power up.

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

1-5

 

 

 

Image 17
Contents Text Part Number OL-1237-01 Corporate HeadquartersCopyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Audience PurposeChapter Description Document OrganizationRelated Documentation Documentation Feedback Obtaining DocumentationCisco.com Ordering DocumentationOpening a TAC Case Obtaining Technical AssistanceCisco TAC Website TAC Case Priority Definitions Obtaining Additional Publications and InformationXii Basic Troubleshooting Tasks and Startup Issues Basic Troubleshooting ChecklistConfirming the Hardware Installation Displaying the Cisco IOS Software Version Last reset from power-onDisplaying System Environment Information Hardware Troubleshooting FlowchartTCC+ Cisco uBR10012 System Startup SequenceStartup Event Event Description AC PEM Faults PEM Faults and Fan Assembly FailuresColor Description Fault Symptom Corrective ActionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf Fault Other Electrical ProblemsAC OK DC OKFan Assembly Module Fan Assembly Module FaultsFan Assembly Air Circulation Pattern MULTI-FAN Failure LED Symptom Steps to TakeSingle FAN Failure OL-1237-01 Troubleshooting PRE-1 Modules Message Description PRE Module Not SupportedPRE-1 Module Status Screen IOS Prot Booting Up with Redundant PRE-1 ModulesIOS Intf IOS RUNPRE-1 Module Faults LED Fault Steps to TakeC10000config#interface fastethernet0/0/0 Ethernet Connection ProblemsConsole Port Serial Connection Problems Troubleshooting System Crashes Troubleshooting Common System ProblemsARP Traffic High CPU Utilization ProblemsRouterconfig-if# ip access-groupnumber Exec and Virtual Exec Processes Cpuhog ErrorsDebug and System Messages IP Input Processing Invalid Scheduler Allocate ConfigurationInterrupts are Consuming a Large Amount of Resources Snmp Traffic Bus ErrorsProblems with Access Lists Region Manager Start End Sizeb Class Media Name 0x0A000000 Alignment Errors Memory ProblemsMemory Parity Errors Low Memory ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards Command Description General Information for Troubleshooting Line Card CrashesSIG Value SIG Name Error Reason Sigreload Cache Parity ErrorsSigerror Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Status Description PowerMaintenance Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-A RX CARRIER-BActive PASS-THROUGH EnabledFail EnablePOS SRPPass Thru SyncWrap Gigabit Ethernet Line Card Faceplate and LED Descriptions Troubleshooting the Gigabit Ethernet Line CardGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Password Recovery Procedure OverviewPress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Frame Relay Commands Unsupported CommandsMlppp Commands Hccp CommandsUnsupported PPP Commands Unsupported Mpls VPN CommandsSpectrum Management Commands Unsupported Telco-Return CommandsOL-1237-01 Equipment Description Testing with Digital Multimeters and Cable TestersTesting with OTDRs Testing with TDRs and OTDRsTesting with TDRs Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTs Testing with Network MonitorsTesting with Network Analyzers Active LED Enable LEDBert BlertMAINTENANCE, OC-12 SRP/DPT ENABLE, OC-48 DPT/POSMAINTENANCE, TCC+ POWER, OC-12 DPT/SRP POWER, TCC+Power LED Maintenance LEDSTATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSPresent LED TCC+ OC-12 DPT/SRP TCC+RX Carrier LED RX LED RX Pkts LEDWrap LED TDR B-2TX LED OC-48 DPT/POS IN-6