Cisco Systems UBR10012 PRE Module Not Supported, PRE-1 Module Status Screen, Message Description

Page 30

Chapter 3 Troubleshooting PRE-1 Modules

PRE Module Not Supported

PRE Module Not Supported

The Cisco uBR10012 router supports only the PRE-1 module in Cisco IOS Release 12.2(8)BC1, and later releases. If you attempt to boot the Cisco uBR10012 router with a PRE module with one of these software releases, the router prints the following error message and falls through to the ROM monitor:

%%Error: PRE not supported with this image

rommon>

To correct this error, replace the PRE modules in the router with PRE-1 modules. To continue using the original PRE modules, you must be reload the router with Cisco IOS Release 12.2(4)BC1 or an earlier 12.2 BC release.

Note For information on the replacement of PRE modules with PRE-1 modules, see the Field Notice, Cisco uBR10000 Proactive Upgrade of PRE to PRE1, at the following URL:

http://www.cisco.com/en/US/products/hw/cable/ps2209/products_field_notice09186a00800946c5.sht ml

PRE-1 Module Status Screen

The PRE-1 module contains a small LED screen that displays the current state of the boot process on the active and standby PRE-1 modules. Table 3-1lists each message and its meaning.

Table 3-1 LED Messages on the PRE-1 Modules

 

 

 

 

Message

Description

 

 

 

 

 

 

 

 

 

 

BLDRSTRT

The PRE-1 module is starting the boot loader software.

 

 

 

 

 

 

 

 

 

 

BLDREXC

The boot loader software has begun to execute.

 

 

 

 

 

 

 

 

 

 

BLDRMEM

The boot loader software is initializing the memory on the PRE-1 module.

 

 

 

 

 

 

 

 

 

 

BLDRFILE

The boot loader software is initializing the router’s file systems.

 

 

 

 

 

 

 

 

 

 

BLDRDRVR

The boot loader software is initializing the driver subsystems.

 

 

 

 

 

 

 

 

 

 

BLDRLIB

The boot loader software is initializing the subsystem libraries.

 

 

 

 

 

 

 

 

 

 

BLDRPROT

The boot loader software is initializing the protocol subsystems.

 

 

 

 

 

 

 

 

 

 

BLDRMGMT

The boot loader software is initializing the management subsystems.

 

 

 

 

 

 

 

 

 

 

BLDRINTF

The boot loader software is initializing the router’s interfaces.

 

 

 

 

 

 

 

 

 

 

BLDRSTBY

The boot loader software is running and the PRE-1 module is running as the

 

 

 

 

 

standby PRE-1 module.

 

 

 

 

 

 

 

 

 

 

LOADIOS

The boot loader software has finished initializing and has begun to load the

 

 

 

 

 

Cisco IOS software.

 

 

 

 

 

 

 

 

 

 

IOS STRT

The PRE-1 module is starting the Cisco IOS software.

 

 

 

 

 

 

 

 

 

 

IOS EXC

The Cisco IOS software has begun to execute.

 

 

 

 

 

 

 

 

 

 

IOS MEM

The Cisco IOS software is initializing the memory on the PRE-1 module.

 

 

 

 

 

 

 

 

 

 

IOS FILE

The Cisco IOS software is initializing the router’s file systems.

 

 

 

 

 

 

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

 

 

 

3-2

 

 

 

OL-1237-01

 

 

 

 

 

 

Image 30
Contents Corporate Headquarters Text Part Number OL-1237-01Copyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Purpose AudienceDocument Organization Related DocumentationChapter Description Cisco.com Obtaining DocumentationDocumentation Feedback Ordering DocumentationObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case Obtaining Additional Publications and Information TAC Case Priority DefinitionsXii Basic Troubleshooting Checklist Basic Troubleshooting Tasks and Startup IssuesConfirming the Hardware Installation Last reset from power-on Displaying the Cisco IOS Software VersionHardware Troubleshooting Flowchart Displaying System Environment InformationCisco uBR10012 System Startup Sequence TCC+Startup Event Event Description PEM Faults and Fan Assembly Failures AC PEM FaultsFault Symptom Corrective Action Color DescriptionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf AC OK Other Electrical ProblemsFault DC OKFan Assembly Module Faults Fan Assembly ModuleFan Assembly Air Circulation Pattern Symptom Steps to Take Single FAN FailureMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE Module Not Supported PRE-1 Module Status ScreenMessage Description IOS Intf Booting Up with Redundant PRE-1 ModulesIOS Prot IOS RUNPRE-1 Module Faults Fault Steps to Take LEDEthernet Connection Problems C10000config#interface fastethernet0/0/0Console Port Serial Connection Problems Troubleshooting Common System Problems Troubleshooting System CrashesHigh CPU Utilization Problems ARP TrafficRouterconfig-if# ip access-groupnumber Cpuhog Errors Debug and System MessagesExec and Virtual Exec Processes Invalid Scheduler Allocate Configuration Interrupts are Consuming a Large Amount of ResourcesIP Input Processing Bus Errors Problems with Access ListsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Memory Problems Alignment ErrorsLow Memory Errors Memory Parity ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards General Information for Troubleshooting Line Card Crashes Command DescriptionSIG Value SIG Name Error Reason Cache Parity Errors SigerrorSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Power MaintenanceStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-B ActiveRX CARRIER-A Enabled PASS-THROUGHPOS EnableFail SRPSync WrapPass Thru Troubleshooting the Gigabit Ethernet Line Card Gigabit Ethernet Line Card Faceplate and LED DescriptionsGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Overview Password Recovery ProcedurePress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Commands Unsupported Frame Relay CommandsHccp Commands Mlppp CommandsSpectrum Management Commands Unsupported Mpls VPN CommandsUnsupported PPP Commands Unsupported Telco-Return CommandsOL-1237-01 Testing with Digital Multimeters and Cable Testers Equipment DescriptionTesting with TDRs and OTDRs Testing with TDRsTesting with OTDRs Testing with Network Monitors Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTsTesting with Network Analyzers Bert Enable LEDActive LED BlertMAINTENANCE, TCC+ ENABLE, OC-48 DPT/POSMAINTENANCE, OC-12 SRP/DPT POWER, OC-12 DPT/SRP POWER, TCC+STATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS Maintenance LEDPower LED TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSRX Carrier LED RX LED OC-12 DPT/SRP TCC+Present LED TCC+ RX Pkts LEDTDR B-2 TX LED OC-48 DPT/POSWrap LED IN-6