Cisco Systems UBR10012 manual Symptom Steps to Take, Single FAN Failure, MULTI-FAN Failure LED

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Chapter 2 PEM Faults and Fan Assembly Failures

Fan Assembly Module Faults

Table 2-6 Fan Assembly Module Fault Indications and Recommended Action

Symptom

Steps to Take

 

 

Fans OK LED is not lit

1. Make sure the fan assembly module is fully inserted into the chassis.

 

2.

Place your hand in front of the fan assembly module outlet to determine if the fans are

 

 

operating. If the fans are running, remove the fan assembly module and inspect the wiring

 

 

to the LEDs and fans to ensure that the wires are not nicked or cut.

 

3.

Make sure that two AC PEM or two DC PEM modules are installed in the chassis.

 

 

Although only one PEM is required to power the chassis, two PEMs should be installed

 

 

for proper airflow. (If one PEM fails, leave the failed module in the chassis until the

 

 

replacement module can be installed.)

 

4.

If you use DC PEMs, make sure the wiring is not reversed.

 

5.

Replace the fan assembly module.

 

 

SINGLE FAN FAILURE

One fan in the fan assembly module has failed. The fan assembly can cool the chassis

LED is lit

sufficiently with three working fans, but replace the failed fan as soon as possible.

 

 

MULTI-FAN FAILURE LED

More than one fan has failed, and the fan assembly cannot sufficiently cool the chassis.

is lit

Replace the failed fans immediately. If necessary, power down the chassis until replacements

 

are available.

 

 

Fans run but the system

1. Make sure that all intake and exhaust vents on the front and rear of the chassis are free

overheats

 

of blockages.

 

2.

Make sure that the ambient temperature and other environmental factors in the system

 

 

area are within the ranges specified in the “Displaying System Environment

 

 

Information” section on page 1-4.

 

3.

Make sure all line cards and blank faceplates are in place. Make sure two PEM modules

 

 

are installed in the chassis. The cooling system cannot operate effectively unless the

 

 

chassis is fully enclosed.

 

4.

Check the air filter, and, if necessary, clean or replace it.

 

5.

Reduce the ambient temperature of the area surrounding the Cisco uBR10012 chassis.

 

 

This can be done using air conditioning, using fans to circulate the air in the room, and

 

 

closing the blinds on any windows that are facing the sun.

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

2-9

 

 

 

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Contents Text Part Number OL-1237-01 Corporate HeadquartersCopyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Audience PurposeDocument Organization Related DocumentationChapter Description Ordering Documentation Obtaining DocumentationDocumentation Feedback Cisco.comObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case TAC Case Priority Definitions Obtaining Additional Publications and InformationXii Basic Troubleshooting Tasks and Startup Issues Basic Troubleshooting ChecklistConfirming the Hardware Installation Displaying the Cisco IOS Software Version Last reset from power-onDisplaying System Environment Information Hardware Troubleshooting FlowchartTCC+ Cisco uBR10012 System Startup SequenceStartup Event Event Description AC PEM Faults PEM Faults and Fan Assembly FailuresColor Description Fault Symptom Corrective ActionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf DC OK Other Electrical Problems Fault AC OKFan Assembly Module Fan Assembly Module FaultsFan Assembly Air Circulation Pattern Symptom Steps to Take Single FAN FailureMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE Module Not Supported PRE-1 Module Status ScreenMessage Description IOS RUN Booting Up with Redundant PRE-1 ModulesIOS Prot IOS IntfPRE-1 Module Faults LED Fault Steps to TakeC10000config#interface fastethernet0/0/0 Ethernet Connection ProblemsConsole Port Serial Connection Problems Troubleshooting System Crashes Troubleshooting Common System ProblemsARP Traffic High CPU Utilization ProblemsRouterconfig-if# ip access-groupnumber Cpuhog Errors Debug and System MessagesExec and Virtual Exec Processes Invalid Scheduler Allocate Configuration Interrupts are Consuming a Large Amount of ResourcesIP Input Processing Bus Errors Problems with Access ListsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Alignment Errors Memory ProblemsMemory Parity Errors Low Memory ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards Command Description General Information for Troubleshooting Line Card CrashesSIG Value SIG Name Error Reason Cache Parity Errors SigerrorSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Power MaintenanceStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-B ActiveRX CARRIER-A PASS-THROUGH EnabledSRP EnableFail POSSync WrapPass Thru Gigabit Ethernet Line Card Faceplate and LED Descriptions Troubleshooting the Gigabit Ethernet Line CardGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Password Recovery Procedure OverviewPress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Frame Relay Commands Unsupported CommandsMlppp Commands Hccp CommandsUnsupported Telco-Return Commands Unsupported Mpls VPN CommandsUnsupported PPP Commands Spectrum Management CommandsOL-1237-01 Equipment Description Testing with Digital Multimeters and Cable TestersTesting with TDRs and OTDRs Testing with TDRsTesting with OTDRs Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTs Testing with Network MonitorsTesting with Network Analyzers Blert Enable LEDActive LED BertPOWER, OC-12 DPT/SRP POWER, TCC+ ENABLE, OC-48 DPT/POSMAINTENANCE, OC-12 SRP/DPT MAINTENANCE, TCC+TX, OC-48 DPT/POS WRAP, OC-48 DPT/POS Maintenance LEDPower LED STATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POSRX Pkts LED OC-12 DPT/SRP TCC+Present LED TCC+ RX Carrier LED RX LEDTDR B-2 TX LED OC-48 DPT/POSWrap LED IN-6