Cisco Systems UBR10012 manual Password Recovery Procedure Overview

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C H A P T E R 5

Replacing or Recovering Passwords

This section describes how to recover a lost enable or console login password, and how to replace a lost enable secret password on the Cisco uBR10012 router.

Note It is possible to recover the enable or console login password. The enable secret password is encrypted, however, and must be replaced with a new enable secret password.

Password Recovery Procedure Overview

The following is an overview of the steps in the password recovery procedure.

If you can log in to the router, enter the show version command to determine the existing configuration register value.

Press the Break key to go to the bootstrap program prompt (ROM monitor). You might need to reload the system image by power-cycling the router.

Change the configuration register to 0x2142 so that the router ignores the startup configuration file during bootup. This allows you to log in without using a password and to display the startup configuration password.

Power cycle the router by typing reload at the rommon> prompt.

Log in to the router and enter the privileged EXEC mode.

Enter the show startup-configcommand to display the passwords.

Recover or replace the displayed passwords.

Change the configuration register back to its original setting.

Note To recover a lost password if the break function is disabled on the router, you must have physical access to the router.

Password Recovery Procedure

To recover or replace a lost enable, enable secret, or console login password, use this procedure:

Step 1 Attach an ASCII terminal to the console port on the router.

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

5-1

 

 

 

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Contents Text Part Number OL-1237-01 Corporate HeadquartersCopyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Audience PurposeDocument Organization Related DocumentationChapter Description Documentation Feedback Obtaining DocumentationCisco.com Ordering DocumentationObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case TAC Case Priority Definitions Obtaining Additional Publications and InformationXii Basic Troubleshooting Tasks and Startup Issues Basic Troubleshooting ChecklistConfirming the Hardware Installation Displaying the Cisco IOS Software Version Last reset from power-onDisplaying System Environment Information Hardware Troubleshooting FlowchartTCC+ Cisco uBR10012 System Startup SequenceStartup Event Event Description AC PEM Faults PEM Faults and Fan Assembly FailuresColor Description Fault Symptom Corrective ActionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf Fault Other Electrical ProblemsAC OK DC OKFan Assembly Module Fan Assembly Module FaultsFan Assembly Air Circulation Pattern Symptom Steps to Take Single FAN FailureMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE Module Not Supported PRE-1 Module Status ScreenMessage Description IOS Prot Booting Up with Redundant PRE-1 ModulesIOS Intf IOS RUNPRE-1 Module Faults LED Fault Steps to TakeC10000config#interface fastethernet0/0/0 Ethernet Connection ProblemsConsole Port Serial Connection Problems Troubleshooting System Crashes Troubleshooting Common System ProblemsARP Traffic High CPU Utilization ProblemsRouterconfig-if# ip access-groupnumber Cpuhog Errors Debug and System MessagesExec and Virtual Exec Processes Invalid Scheduler Allocate Configuration Interrupts are Consuming a Large Amount of ResourcesIP Input Processing Bus Errors Problems with Access ListsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Alignment Errors Memory ProblemsMemory Parity Errors Low Memory ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards Command Description General Information for Troubleshooting Line Card CrashesSIG Value SIG Name Error Reason Cache Parity Errors SigerrorSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Power MaintenanceStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-B ActiveRX CARRIER-A PASS-THROUGH EnabledFail EnablePOS SRPSync WrapPass Thru Gigabit Ethernet Line Card Faceplate and LED Descriptions Troubleshooting the Gigabit Ethernet Line CardGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Password Recovery Procedure OverviewPress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Frame Relay Commands Unsupported CommandsMlppp Commands Hccp CommandsUnsupported PPP Commands Unsupported Mpls VPN CommandsSpectrum Management Commands Unsupported Telco-Return CommandsOL-1237-01 Equipment Description Testing with Digital Multimeters and Cable TestersTesting with TDRs and OTDRs Testing with TDRsTesting with OTDRs Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTs Testing with Network MonitorsTesting with Network Analyzers Active LED Enable LEDBert BlertMAINTENANCE, OC-12 SRP/DPT ENABLE, OC-48 DPT/POSMAINTENANCE, TCC+ POWER, OC-12 DPT/SRP POWER, TCC+Power LED Maintenance LEDSTATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSPresent LED TCC+ OC-12 DPT/SRP TCC+RX Carrier LED RX LED RX Pkts LEDTDR B-2 TX LED OC-48 DPT/POSWrap LED IN-6