Cisco Systems UBR10012 manual Status Description, Power, Maintenance

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Chapter 4 Troubleshooting Line Cards

Troubleshooting the Timing, Communication, and Control Plus Card

Table 4-3 TCC+ Card LEDs and Their Functions

LED

Status

Description

 

 

 

POWER

Green

Indicates that power is supplied to the TCC+ card.

 

Off

Power is off.

 

 

 

STATUS- bi-color

Yellow

Indicates that the CPU is in the bootup process, self-test, or downloading code.

 

Green

Indicates that the CPU has successfully completed the boot, self-test, and code

 

 

download process, and that the TCC+ card is the active card.

 

Blinking

Indicates that the CPU has successfully completed the boot, self-test, and code

 

Green

download process, and that the TCC+ card is the backup card.

 

 

 

MAINTENANCE

Off

Normally off. Indicates that no maintenance action is required.

 

Yellow

Indicates a required maintenance operation and that the TCC+ card can be

 

 

hot-swapped.

 

 

 

PRESENT (Primary)

Green

Normally on. Indicates that a valid clock reference signal is present at the associated

 

 

input.

 

Off

Indicates that no signal is present, or that the TCC+ card is unable to synchronize to

 

 

the signal at the associated input.

 

 

 

ACTIVE (Primary)

Green

Normally on. Indicates that the associated input has been selected as the active clock

 

 

reference for the TCC+ card.

 

Off

Indicates that the associated input is not the active clock reference.

 

 

 

PRESENT (Secondary)

Green

Normally on. Indicates that a valid clock reference signal is present at the associated

 

 

input.

 

Off

Indicates that no signal is present, or that the TCC+ card is unable to synchronize to

 

 

the signal at the associated input.

 

 

 

ACTIVE (Secondary)

Green

Normally on. Indicates that the associated input has been selected as the active clock

 

 

reference for the TCC+ card.

 

Off

Indicates that the associated input is not the active clock reference.

 

 

 

When performing any troubleshooting on the TCC+ cards, first check the LEDs as follows:

1.Check the POWER LEDs on each TCC+ card. Are the POWER LEDs on each TCC+ card on (green)?

If no, remove the TCC+ card and reinsert it, making sure that it firmly connects to the backplane and that both captive screws are tightly connected.

If yes, proceed to the next step.

2.Is the STATUS LED on the primary TCC+ card on (green) to indicate that it is the primary card? Is the STATUS LED on the secondary TCC+ card flashing (green) to indicate that it is the redundant card?

Use Table 4-4to continue troubleshooting the TCC+ cards.

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

4-9

 

 

 

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Contents Text Part Number OL-1237-01 Corporate HeadquartersCopyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Audience PurposeDocument Organization Related DocumentationChapter Description Documentation Feedback Obtaining DocumentationCisco.com Ordering DocumentationObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case TAC Case Priority Definitions Obtaining Additional Publications and InformationXii Basic Troubleshooting Tasks and Startup Issues Basic Troubleshooting ChecklistConfirming the Hardware Installation Displaying the Cisco IOS Software Version Last reset from power-onDisplaying System Environment Information Hardware Troubleshooting FlowchartTCC+ Cisco uBR10012 System Startup SequenceStartup Event Event Description AC PEM Faults PEM Faults and Fan Assembly FailuresColor Description Fault Symptom Corrective ActionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf Fault Other Electrical ProblemsAC OK DC OKFan Assembly Module Fan Assembly Module FaultsFan Assembly Air Circulation Pattern Symptom Steps to Take Single FAN FailureMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE Module Not Supported PRE-1 Module Status ScreenMessage Description IOS Prot Booting Up with Redundant PRE-1 ModulesIOS Intf IOS RUNPRE-1 Module Faults LED Fault Steps to TakeC10000config#interface fastethernet0/0/0 Ethernet Connection ProblemsConsole Port Serial Connection Problems Troubleshooting System Crashes Troubleshooting Common System ProblemsARP Traffic High CPU Utilization ProblemsRouterconfig-if# ip access-groupnumber Cpuhog Errors Debug and System MessagesExec and Virtual Exec Processes Invalid Scheduler Allocate Configuration Interrupts are Consuming a Large Amount of ResourcesIP Input Processing Bus Errors Problems with Access ListsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Alignment Errors Memory ProblemsMemory Parity Errors Low Memory ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards Command Description General Information for Troubleshooting Line Card CrashesSIG Value SIG Name Error Reason Cache Parity Errors SigerrorSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Power MaintenanceStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-B ActiveRX CARRIER-A PASS-THROUGH EnabledFail EnablePOS SRPSync WrapPass Thru Gigabit Ethernet Line Card Faceplate and LED Descriptions Troubleshooting the Gigabit Ethernet Line CardGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Password Recovery Procedure OverviewPress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Frame Relay Commands Unsupported CommandsMlppp Commands Hccp CommandsUnsupported PPP Commands Unsupported Mpls VPN CommandsSpectrum Management Commands Unsupported Telco-Return CommandsOL-1237-01 Equipment Description Testing with Digital Multimeters and Cable TestersTesting with TDRs and OTDRs Testing with TDRsTesting with OTDRs Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTs Testing with Network MonitorsTesting with Network Analyzers Active LED Enable LEDBert BlertMAINTENANCE, OC-12 SRP/DPT ENABLE, OC-48 DPT/POSMAINTENANCE, TCC+ POWER, OC-12 DPT/SRP POWER, TCC+Power LED Maintenance LEDSTATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSPresent LED TCC+ OC-12 DPT/SRP TCC+RX Carrier LED RX LED RX Pkts LEDTDR B-2 TX LED OC-48 DPT/POSWrap LED IN-6