Cisco Systems UBR10012 Interrupts are Consuming a Large Amount of Resources, IP Input Processing

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%IPCGRP-6-NOKEEP: Too long since a keepalive

Chapter 3 Troubleshooting PRE-1 Modules

Troubleshooting Common System Problems

For information on resolving problems with high CPU usage caused by the Exec and Virtual EXEC processes, see the document High CPU Utilization in Exec and Virtual Exec Processes, at the following URL:

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a00801c2ae4.shtml

Interrupts are Consuming a Large Amount of Resources

Interrupts allow software processes to request resources when needed, as opposed to waiting for time to be allocated to the process. If a process requests too many interrupts, however, it could impact CPU usage, resulting in less time available to other processes.

For more information, see the document Troubleshooting High CPU Utilization Due to Interrupts, at the following URL:

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a00801c2af0.shtml

Invalid Scheduler Allocate Configuration

The scheduler allocate command guarantees the minimum amount of time that can be allocated for fast-switching during each network interrupt context, and the minimum amount of time that can be allocated for non-interrupt-driven processes. An incorrect configuration for the scheduler allocate command can cause high CPU usage, especially when too much time is allocated for non-interrupt processes. This could result in messages such as

was received from the PRE.

We recommend using the default configuration, which can be restored by giving the default scheduler allocate command in global configuration mode:

Router(config)# default scheduler allocate

Router(config)#

IP Input Processing

The Cisco IOS software uses a process named IP input to process IP packets that cannot be processed using the fast-switching process. If the router is process-switching a lot of IP traffic, it could result in excessively high CPU usage.

The most common reasons for excessive IP Input processing are that fast-switching has been disabled on one or more interfaces, and that the router is receiving a large volume of traffic that must be process-switched. For more information on resolving problems with the IP Input process, see the Troubleshooting High CPU Utilization in IP Input Process document at the following URL:

http://www.cisco.com/en/US/products/hw/routers/ps359/products_tech_note09186a00801c2af3.shtml

One or More Processes is Consuming an Excessive Amount of Resources

High CPU usage could occur if one or more processes is consuming an excessive amount of resources. For example, the router might have an excessive number of TCP connections open, or the TTY background process is busy displaying logging or debugging messages.

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

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OL-1237-01

 

 

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Contents Corporate Headquarters Text Part Number OL-1237-01Copyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Purpose AudienceRelated Documentation Document OrganizationChapter Description Obtaining Documentation Documentation FeedbackCisco.com Ordering DocumentationCisco TAC Website Obtaining Technical AssistanceOpening a TAC Case Obtaining Additional Publications and Information TAC Case Priority DefinitionsXii Basic Troubleshooting Checklist Basic Troubleshooting Tasks and Startup IssuesConfirming the Hardware Installation Last reset from power-on Displaying the Cisco IOS Software VersionHardware Troubleshooting Flowchart Displaying System Environment InformationCisco uBR10012 System Startup Sequence TCC+Startup Event Event Description PEM Faults and Fan Assembly Failures AC PEM FaultsFault Symptom Corrective Action Color DescriptionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf Other Electrical Problems FaultAC OK DC OKFan Assembly Module Faults Fan Assembly ModuleFan Assembly Air Circulation Pattern Single FAN Failure Symptom Steps to TakeMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE-1 Module Status Screen PRE Module Not SupportedMessage Description Booting Up with Redundant PRE-1 Modules IOS ProtIOS Intf IOS RUNPRE-1 Module Faults Fault Steps to Take LEDEthernet Connection Problems C10000config#interface fastethernet0/0/0Console Port Serial Connection Problems Troubleshooting Common System Problems Troubleshooting System CrashesHigh CPU Utilization Problems ARP TrafficRouterconfig-if# ip access-groupnumber Debug and System Messages Cpuhog ErrorsExec and Virtual Exec Processes Interrupts are Consuming a Large Amount of Resources Invalid Scheduler Allocate ConfigurationIP Input Processing Problems with Access Lists Bus ErrorsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Memory Problems Alignment ErrorsLow Memory Errors Memory Parity ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards General Information for Troubleshooting Line Card Crashes Command DescriptionSIG Value SIG Name Error Reason Sigerror Cache Parity ErrorsSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Maintenance PowerStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action Active RX CARRIER-BRX CARRIER-A Enabled PASS-THROUGHEnable FailPOS SRPWrap SyncPass Thru Troubleshooting the Gigabit Ethernet Line Card Gigabit Ethernet Line Card Faceplate and LED DescriptionsGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Overview Password Recovery ProcedurePress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Commands Unsupported Frame Relay CommandsHccp Commands Mlppp CommandsUnsupported Mpls VPN Commands Unsupported PPP CommandsSpectrum Management Commands Unsupported Telco-Return CommandsOL-1237-01 Testing with Digital Multimeters and Cable Testers Equipment DescriptionTesting with TDRs Testing with TDRs and OTDRsTesting with OTDRs Testing with Network Monitors Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTsTesting with Network Analyzers Enable LED Active LEDBert BlertENABLE, OC-48 DPT/POS MAINTENANCE, OC-12 SRP/DPTMAINTENANCE, TCC+ POWER, OC-12 DPT/SRP POWER, TCC+Maintenance LED Power LEDSTATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSOC-12 DPT/SRP TCC+ Present LED TCC+RX Carrier LED RX LED RX Pkts LEDTX LED OC-48 DPT/POS TDR B-2Wrap LED IN-6