Cisco Systems UBR10012 manual Startup Event Event Description

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If the system is not configured to auto boot, it stops at the ROM DONE message. The console displays a rommon> prompt.

Chapter 1 Basic Troubleshooting Tasks and Startup Issues

Cisco uBR10012 System Startup Sequence

Table 1-1 Cisco\ uBR10000 Series System Startup Sequence

Startup Event

Event Description

PEM is powered off

The Fault LED on each PEM is lit yellow to indicate that power is being supplied to the PEM

 

but that the router is not turned on.

 

 

 

Power on the

1.

The Power LED on each PEM is lit green.

Cisco uBR10012 router

2.

The yellow Critical, Major, and Minor alarm and Fail LEDs illuminate for about 2 seconds.

 

 

3.

The alphanumeric display on the active PRE-1 module counts up through a range of

 

 

numbers from 1111 to 9999 (1111, 2222, and so on).

 

4.

The alpha numeric display counts up through a sequence of letters from AAA to CCC

 

 

(AAA, BBB, and CCC).

 

5.

The message ROM DONE appears on the alphanumeric display.

Note

6.The Power LED on each TCC+ card turns green. The Status LED on each TCC+ lights yellow. After a few seconds, the Status LED on the primary TCC+ card lights green, and the Status LED on the backup TCC+ card begins blinking green.

Cisco IOS software loads 1. If the system is set to boot from the slot0: file system, the green slot LED lights.

2.The message BOOT IMGE appears on the alphanumeric display on the active PRE-1 module.

3.The console displays a series of pound signs (#) as the IOS software image is decompressed.

4.The following messages appear on the alphanumeric display on the active PRE-1 module.

IOS STRT

IOS EXC

IOS FPGA

IOS FPOK

IOS FILE

IOS STBY

IOS DRVR

IOS LIB

IOS MGMT

IOS CONF

5.The console displays the bootup screen, followed by the prompt:

Press RETURN to get started!

6.The message IOS RUN appears in the alphanumeric display on the active PRE-1 module. In a redundant configuration, the message IOS STBY appears on the alphanumeric display of the standby PRE-1 module.

If the boot process fails, no console access is available. If you cannot boot the Cisco uBR10012 router, call Cisco TAC.

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

1-6

OL-1237-01

 

 

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Contents Corporate Headquarters Text Part Number OL-1237-01Copyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Purpose AudienceDocument Organization Related DocumentationChapter Description Cisco.com Obtaining DocumentationDocumentation Feedback Ordering DocumentationObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case Obtaining Additional Publications and Information TAC Case Priority DefinitionsXii Basic Troubleshooting Checklist Basic Troubleshooting Tasks and Startup IssuesConfirming the Hardware Installation Last reset from power-on Displaying the Cisco IOS Software VersionHardware Troubleshooting Flowchart Displaying System Environment InformationCisco uBR10012 System Startup Sequence TCC+Startup Event Event Description PEM Faults and Fan Assembly Failures AC PEM FaultsFault Symptom Corrective Action Color DescriptionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf AC OK Other Electrical ProblemsFault DC OKFan Assembly Module Faults Fan Assembly ModuleFan Assembly Air Circulation Pattern Symptom Steps to Take Single FAN FailureMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE Module Not Supported PRE-1 Module Status ScreenMessage Description IOS Intf Booting Up with Redundant PRE-1 ModulesIOS Prot IOS RUNPRE-1 Module Faults Fault Steps to Take LEDEthernet Connection Problems C10000config#interface fastethernet0/0/0Console Port Serial Connection Problems Troubleshooting Common System Problems Troubleshooting System CrashesHigh CPU Utilization Problems ARP TrafficRouterconfig-if# ip access-groupnumber Cpuhog Errors Debug and System MessagesExec and Virtual Exec Processes Invalid Scheduler Allocate Configuration Interrupts are Consuming a Large Amount of ResourcesIP Input Processing Bus Errors Problems with Access ListsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Memory Problems Alignment ErrorsLow Memory Errors Memory Parity ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards General Information for Troubleshooting Line Card Crashes Command DescriptionSIG Value SIG Name Error Reason Cache Parity Errors SigerrorSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Power MaintenanceStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-B ActiveRX CARRIER-A Enabled PASS-THROUGHPOS EnableFail SRPSync WrapPass Thru Troubleshooting the Gigabit Ethernet Line Card Gigabit Ethernet Line Card Faceplate and LED DescriptionsGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Overview Password Recovery ProcedurePress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Commands Unsupported Frame Relay CommandsHccp Commands Mlppp CommandsSpectrum Management Commands Unsupported Mpls VPN CommandsUnsupported PPP Commands Unsupported Telco-Return CommandsOL-1237-01 Testing with Digital Multimeters and Cable Testers Equipment DescriptionTesting with TDRs and OTDRs Testing with TDRsTesting with OTDRs Testing with Network Monitors Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTsTesting with Network Analyzers Bert Enable LEDActive LED BlertMAINTENANCE, TCC+ ENABLE, OC-48 DPT/POSMAINTENANCE, OC-12 SRP/DPT POWER, OC-12 DPT/SRP POWER, TCC+STATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS Maintenance LEDPower LED TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSRX Carrier LED RX LED OC-12 DPT/SRP TCC+Present LED TCC+ RX Pkts LEDTDR B-2 TX LED OC-48 DPT/POSWrap LED IN-6