Cisco Systems UBR10012 manual ARP Traffic

Page 4

Contents

 

 

 

 

 

PRE Module Not Supported

3-2

 

 

 

 

 

 

 

 

 

 

 

PRE-1 Module Status Screen

3-2

 

 

 

 

 

 

 

 

 

 

 

Booting Up with Redundant PRE-1 Modules

3-3

 

 

 

 

 

 

 

 

 

PRE-1 Module Faults

3-4

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet Connection Problems

3-6

 

 

 

 

 

 

 

 

 

 

 

Console Port Serial Connection Problems

3-7

 

 

 

 

 

 

 

 

 

Troubleshooting Common System Problems

3-8

 

 

 

 

 

 

 

 

 

Troubleshooting System Crashes

3-8

 

 

 

 

 

 

 

 

 

 

High CPU Utilization Problems 3-9

 

 

 

 

 

 

 

 

 

 

ARP Traffic

3-9

 

 

 

 

 

 

 

 

 

 

 

 

 

CPUHOG Errors

3-11

 

 

 

 

 

 

 

 

 

 

 

Debug and System Messages

3-11

 

 

 

 

 

 

 

 

 

Exec and Virtual Exec Processes

3-11

 

 

 

 

 

 

 

 

 

Interrupts are Consuming a Large Amount of Resources

3-12

 

 

 

 

 

 

Invalid Scheduler Allocate Configuration

3-12

 

 

 

 

 

 

 

 

IP Input Processing

3-12

 

 

 

 

 

 

 

 

 

 

 

One or More Processes is Consuming an Excessive Amount of Resources 3-12

 

 

 

 

 

Problems with Access Lists

3-13

 

 

 

 

 

 

 

 

 

 

SNMP Traffic

3-13

 

 

 

 

 

 

 

 

 

 

 

 

Bus Errors

3-13

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Memory Problems

3-15

 

 

 

 

 

 

 

 

 

 

 

 

Alignment Errors

3-15

 

 

 

 

 

 

 

 

 

 

 

Low Memory Errors

3-16

 

 

 

 

 

 

 

 

 

 

 

Memory Parity Errors

3-16

 

 

 

 

 

 

 

 

 

 

 

Particle Pool Fallbacks 3-17

 

 

 

 

 

 

 

 

 

 

 

Spurious Interrupts

3-18

 

 

 

 

 

 

 

 

 

 

 

Spurious Memory Accesses

3-19

 

 

 

 

 

 

 

Troubleshooting Line Cards

 

 

 

 

 

 

 

C H A P T E R 4

 

4-1

 

 

 

 

 

 

 

 

 

 

 

General Information for Troubleshooting Line Card Crashes

4-2

 

 

 

 

 

 

 

Cache Parity Errors

4-4

 

 

 

 

 

 

 

 

 

 

 

 

Bus Errors

4-5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Software-Forced Crashes

4-6

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting the Timing, Communication, and Control Plus Card 4-8

 

 

 

 

 

Troubleshooting the OC-12Packet-Over-SONET Line Card

4-12

 

 

 

 

 

 

 

Troubleshooting the OC-12 Dynamic Packet Transport Spatial Reuse Protocol WAN Card 4-14

 

 

 

 

 

Troubleshooting the Cisco uBR10012 OC-48 DPT/POS Line Card

4-16

 

 

 

 

 

 

Troubleshooting the Gigabit Ethernet Line Card

4-18

 

 

 

 

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

iv

 

 

 

 

 

 

 

 

 

 

 

 

OL-1237-01

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Image 4
Contents Corporate Headquarters Text Part Number OL-1237-01Copyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Purpose AudienceRelated Documentation Document OrganizationChapter Description Obtaining Documentation Documentation FeedbackCisco.com Ordering DocumentationCisco TAC Website Obtaining Technical AssistanceOpening a TAC Case Obtaining Additional Publications and Information TAC Case Priority DefinitionsXii Basic Troubleshooting Checklist Basic Troubleshooting Tasks and Startup IssuesConfirming the Hardware Installation Last reset from power-on Displaying the Cisco IOS Software VersionHardware Troubleshooting Flowchart Displaying System Environment InformationCisco uBR10012 System Startup Sequence TCC+Startup Event Event Description PEM Faults and Fan Assembly Failures AC PEM FaultsFault Symptom Corrective Action Color DescriptionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf Other Electrical Problems FaultAC OK DC OKFan Assembly Module Faults Fan Assembly ModuleFan Assembly Air Circulation Pattern Single FAN Failure Symptom Steps to TakeMULTI-FAN Failure LED OL-1237-01 Troubleshooting PRE-1 Modules PRE-1 Module Status Screen PRE Module Not SupportedMessage Description Booting Up with Redundant PRE-1 Modules IOS ProtIOS Intf IOS RUNPRE-1 Module Faults Fault Steps to Take LEDEthernet Connection Problems C10000config#interface fastethernet0/0/0Console Port Serial Connection Problems Troubleshooting Common System Problems Troubleshooting System CrashesHigh CPU Utilization Problems ARP TrafficRouterconfig-if# ip access-groupnumber Debug and System Messages Cpuhog ErrorsExec and Virtual Exec Processes Interrupts are Consuming a Large Amount of Resources Invalid Scheduler Allocate ConfigurationIP Input Processing Problems with Access Lists Bus ErrorsSnmp Traffic Region Manager Start End Sizeb Class Media Name 0x0A000000 Memory Problems Alignment ErrorsLow Memory Errors Memory Parity ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards General Information for Troubleshooting Line Card Crashes Command DescriptionSIG Value SIG Name Error Reason Sigerror Cache Parity ErrorsSigreload Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Maintenance PowerStatus Description Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action Active RX CARRIER-BRX CARRIER-A Enabled PASS-THROUGHEnable FailPOS SRPWrap SyncPass Thru Troubleshooting the Gigabit Ethernet Line Card Gigabit Ethernet Line Card Faceplate and LED DescriptionsGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Overview Password Recovery ProcedurePress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Commands Unsupported Frame Relay CommandsHccp Commands Mlppp CommandsUnsupported Mpls VPN Commands Unsupported PPP CommandsSpectrum Management Commands Unsupported Telco-Return CommandsOL-1237-01 Testing with Digital Multimeters and Cable Testers Equipment DescriptionTesting with TDRs Testing with TDRs and OTDRsTesting with OTDRs Testing with Network Monitors Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTsTesting with Network Analyzers Enable LED Active LEDBert BlertENABLE, OC-48 DPT/POS MAINTENANCE, OC-12 SRP/DPTMAINTENANCE, TCC+ POWER, OC-12 DPT/SRP POWER, TCC+Maintenance LED Power LEDSTATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POS TX, OC-48 DPT/POS WRAP, OC-48 DPT/POSOC-12 DPT/SRP TCC+ Present LED TCC+RX Carrier LED RX LED RX Pkts LEDTX LED OC-48 DPT/POS TDR B-2Wrap LED IN-6