Cisco Systems UBR10012 manual Show controllers clock-reference command

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Chapter 4 Troubleshooting Line Cards

Troubleshooting the Timing, Communication, and Control Plus Card

Table 4-4 TCC+ Card Faults and Recommended Responses

Fault Type

Response

 

 

The show controllers clock-reference command

1. If this occurs at system startup or only occasionally at other times,

displays compare errors between the two TCC+

 

this error can be ignored, because the system typically records a

cards installed in the Cisco uBR10012 router.

 

slight delay when the TCC+ cards synchronize with each other. These

 

 

initial compare errors can be ignored and cleared with the cable

 

 

clock clear-counters command.

 

2.

If this error repeatedly occurs, it could indicate a hardware problem

 

 

with one of the TCC+ cards. Try replacing each card to see if the

 

 

problem disappears.

 

 

 

The show controllers command for a cable

1.

Verify that at least one TCC+ card is installed in the chassis. If not,

interface displays the message “Timestamp is

 

install a TCC+ card.

from local oscillator.” This command should

2.

Verify that a valid national clock source, such as a GPS receiver or

show that the timestamp is coming either from an

 

BITS clock, is plugged into the TCC+ card’s RJ-45 connector.

external source or from the TCC+ card.

 

3.

Replace the TCC+ card.

 

 

 

 

Cisco uBR10012 Universal Broadband Router Troubleshooting Guide

 

OL-1237-01

4-11

 

 

 

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Contents Text Part Number OL-1237-01 Corporate HeadquartersCopyright 2001-2004, Cisco Systems, Inc All rights reserved N T E N T S ARP Traffic Testing with Digital Multimeters and Cable Testers B-1 OL-1237-01 Audience PurposeChapter Description Document OrganizationRelated Documentation Ordering Documentation Obtaining DocumentationDocumentation Feedback Cisco.comOpening a TAC Case Obtaining Technical AssistanceCisco TAC Website TAC Case Priority Definitions Obtaining Additional Publications and InformationXii Basic Troubleshooting Tasks and Startup Issues Basic Troubleshooting ChecklistConfirming the Hardware Installation Displaying the Cisco IOS Software Version Last reset from power-onDisplaying System Environment Information Hardware Troubleshooting FlowchartTCC+ Cisco uBR10012 System Startup SequenceStartup Event Event Description AC PEM Faults PEM Faults and Fan Assembly FailuresColor Description Fault Symptom Corrective ActionDC PEM Faults DC PEM Front Panel original model, UBR10-PWR-DC 2400W AC-Input Power Shelf DC OK Other Electrical ProblemsFault AC OKFan Assembly Module Fan Assembly Module FaultsFan Assembly Air Circulation Pattern MULTI-FAN Failure LED Symptom Steps to TakeSingle FAN Failure OL-1237-01 Troubleshooting PRE-1 Modules Message Description PRE Module Not SupportedPRE-1 Module Status Screen IOS RUN Booting Up with Redundant PRE-1 ModulesIOS Prot IOS IntfPRE-1 Module Faults LED Fault Steps to TakeC10000config#interface fastethernet0/0/0 Ethernet Connection ProblemsConsole Port Serial Connection Problems Troubleshooting System Crashes Troubleshooting Common System ProblemsARP Traffic High CPU Utilization ProblemsRouterconfig-if# ip access-groupnumber Exec and Virtual Exec Processes Cpuhog ErrorsDebug and System Messages IP Input Processing Invalid Scheduler Allocate ConfigurationInterrupts are Consuming a Large Amount of Resources Snmp Traffic Bus ErrorsProblems with Access Lists Region Manager Start End Sizeb Class Media Name 0x0A000000 Alignment Errors Memory ProblemsMemory Parity Errors Low Memory ErrorsParticle Pool Fallbacks Spurious Interrupts Spurious Memory Accesses OL-1237-01 Troubleshooting Line Cards Command Description General Information for Troubleshooting Line Card CrashesSIG Value SIG Name Error Reason Sigreload Cache Parity ErrorsSigerror Bus Errors Software-Forced Crashes Troubleshooting Line Cards TCC+ Front Panel Status Description PowerMaintenance Fault Type Response Show controllers clock-reference command Troubleshooting the OC-12 Packet-Over-SONET Line Card Fault Corrective Action RX CARRIER-A RX CARRIER-BActive PASS-THROUGH EnabledSRP EnableFail POSPass Thru SyncWrap Gigabit Ethernet Line Card Faceplate and LED Descriptions Troubleshooting the Gigabit Ethernet Line CardGigabit Ethernet Line Card Faults and Recommended Responses OL-1237-01 Password Recovery Procedure Password Recovery Procedure OverviewPress Return. The user Exec prompt appears Change all three passwords using the following commands OL-1237-01 Unsupported Frame Relay Commands Unsupported CommandsMlppp Commands Hccp CommandsUnsupported Telco-Return Commands Unsupported Mpls VPN CommandsUnsupported PPP Commands Spectrum Management CommandsOL-1237-01 Equipment Description Testing with Digital Multimeters and Cable TestersTesting with OTDRs Testing with TDRs and OTDRsTesting with TDRs Testing with Breakout Boxes, Fox Boxes, and BERTs/BLERTs Testing with Network MonitorsTesting with Network Analyzers Blert Enable LEDActive LED BertPOWER, OC-12 DPT/SRP POWER, TCC+ ENABLE, OC-48 DPT/POSMAINTENANCE, OC-12 SRP/DPT MAINTENANCE, TCC+TX, OC-48 DPT/POS WRAP, OC-48 DPT/POS Maintenance LEDPower LED STATUS, OC-12 DPT/SRP STATUS, TCC+ SYNC, OC-48 DPT/POSRX Pkts LED OC-12 DPT/SRP TCC+Present LED TCC+ RX Carrier LED RX LEDWrap LED TDR B-2TX LED OC-48 DPT/POS IN-6