ATTO Technology VT-Class manual Appendix H Warranty, Manufacturer limited warranty

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Appendix H Warranty

Manufacturer limited warranty

Manufacturer warrants to the original purchaser of this product that it will be free from defects in material and workmanship as described in the ATTO Technology website, www.attotech.com. Manufacturer liability shall be limited to replacing or repairing, at its option, any defective product. There will be no charge for parts or labor should Manufacturer determine that this product is defective.

Products which have been subject to abuse, misuse, alteration, neglected, or have been serviced, repaired or installed by unauthorized personnel shall not be covered under this warranty provision. Damage resulting from incorrect connection or an inappropriate application of this product shall not be the responsibility of Manufacturer. Manufacturer’s liability is limited to Manufacturer’s product(s); damage to other equipment connected to

Manufacturer’s product(s) will be the customer’s responsibility.

This warranty is made in lieu of any other warranty, express or implied. Manufacturer disclaims any implied warranties of merchantability or fitness for a particular purpose. Manufacturer’s responsibility to repair or replace a defective product is the sole and exclusive remedy provided to the customer for breech of this warranty. Manufacturer will not be liable for any indirect, special, incidental, or consequential damages irrespective of whether Manufacturer has advance notice of the possibility of such damages. No Manufacturer dealer, agent or employee is authorized to make any modification, extension or addition to this warranty.

Contact ATTO Technology, Inc.

Customer service, sales information and technical support are available by phone Monday through Friday, Eastern Standard Time 8:00 a.m. to 8:00 p.m., or by fax and web site 24-hours a day.

ATTO Technology, Inc.

155 CrossPoint Parkway

Amherst, New York 14068

(716)691-1999 • voice

(716)691-9353 • fax http://www.attotech.com/diamond

ATTO Technology can also be reached via e-mail at the following addresses:

Sales Support:	sls@attotech.com
Technical Support:	techsupp@attotech.com

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ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual

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Contents Diamond Storage Array VT-Class Page Page Contents Atto ExpressNAV Browser-based Interface ExpressNAV PagesFibre Channel Configuration Commands Serial Port Configuration CommandsMaintenance Services Commands Diagnostic CommandsDrive Management Commands ECCConfiguring the Diamond-VT Diagnostics, Upgrade and Maintenance TroubleshootingResetting Defaults Virtual TapeAppendix D Sample Zoning Command Sequences Appendix E Specifications XiiAppendix F Product Safety Xiii Appendix G Part numbers Xiv Appendix H WarrantyPreface DisclaimerAtto Technology, Inc Page Diamond-VT features Diamond Storage Array-VT Product OverviewFibre Channel model Scsi modelDiamond-VT Technical Overview RS-232Ethernet 400MB/secAdxt Powers ATA to New Levels ATA Interface Engine AIE The interface to eachInstallation Instructions Physical setupSet up the Ethernet connection Connect to EthernetSet up Virtual Tape configuration Configuration examplesConnect to Ethernet, on page 5, follow RAID Level 10 with Hot Spare sledsDiamond-VT Components Floor modelRack mount model Diamond-VT Physical Setup Floor ModelRack Mount Physical setup Connecting a Fibre Channel Array AutoconfigurationManual configuration Fibre Channel connections Connecting a Scsi Array To connect the Scsi Diamond-VTBus speed, MB/sec Bus width Max. bus lengths Max. device BitsScsi connections Accessing the Diamond-VT Command Line InterfaceAtto ExpressNAV RS-232 portSnmp In-band CLI Over Fibre Channel DetailsInitiator Host Diamond-VT Initiator/Host Diamond-VT Serial Port Access Serial port access Ethernet Access Telnet and Snmp Protocols To connect to the Ethernet portTo use Telnet To use SnmpTraps are generated for the following situations Atto ExpressNAV Browser-based Interface Navigating ExpressNAVBrowser compatibility Reset button Parameter name Submit buttonExpressNAV Pages Tape Volumes ConfigurationLogical Units PartitionsCLI Interface via ASCII-based Commands SaveConfiguration commandReady Return type/mode Return format/content HostnameSummary of CLI Commands Command Defaults ExampleCLI index Zoneaddhost zone1 General Use Commands Ethernet Commands SNMPUpdates TelnetPasswordTelnetTimeout SNMPTrapsFibre Channel Configuration Commands FcPortList FcPortNameFcScsiBusyStatus FcWWNameSerial Port Configuration Commands SerialPortBaudRateSerialPortHandshake SerialPortEchoMaintenance Services Commands Diagnostic Commands PowerAudibleAlarm SledFaultLEDTapeVolumeInfo RAID5ClearDataStatusDrive Management Commands DriveWipe LUNStateIdeTransferRate IdeWriteCacheRAID5ClearData RAIDInterleaveRAIDHaltRebuild RAIDManualRebuildRestoreModePages TapeVolumeBlockSizeRebuildPriority TapeWriteProtectZoneClearAll ZoneCreateZoneDelete ZoneRemoveDeviceCLI configure drives Configuring the Diamond-VT Virtual Tape VolumesRAID Level Hot Spare sledsInterleave Enhancing performanceVirtual Tape To set up RAID Level 10 with Hot Spare sleds Optional Hot Spare SledPlanned configuration is a work-in-process ZonesPrinciples of Zoning Device portion defines the LUNsFactors to consider Status and Sense DataType ZoneInfo Configuring Zoning To create a zoneTo remove zones To change current zonesErrors Zone definition tables The Zone commandsUpdating Firmware Updating firmware via the RS-232 serial portUpdating firmware via the optional Ethernet card Cd c\diamond\flash Type put ....imaDiagnostics, Upgrade and Maintenance Power On Self Test Post Each timeRS-232 Monitoring Port and CLI One tool to Ethernet Monitoring Port and CLI If the optionalPower Supply Monitoring The Diamond-VT System Fault LED and Error Codes If a serious25C 32C 35C 40C Disk Drive Activity and Disk Fault LEDs Each Monitoring, reporting Troubleshooting Windows 2000 special instructions Error MessagesCommand Line Interface messages Specific situations and suggestionsIf a power supply fails If you can’t access the Diamond-VT CLI via EthernetIf you cannot read or write to the Diamond-VT Type FirmwareRestart in CLIResetting Defaults Factory DefaultDefault Return to Default settingsCommand Default Rebuilding RAID Level 5 and 10 Configurations To synchronize mirrored drives manually Hardware Maintenance Hardware maintenance Hot Swap Operating Instructions Disk DrivesPower Supplies To replace a blower assemblyBlower Assemblies Appendix a Glossary Fibre Channel technologySAN technology Scsi protocolAppendix Feature Appendix B ATA Disk TechnologyFibre Channel Appendix C LunInfo for a Jbod setup LunInfo PartitionInfo active 59TapeVolumeInfo ZoneInfoViii Appendix D Sample Zoning Command Sequences First time configuration after downloadSimple configuration Symmetric ModelAsymmetric Model ZoneClearAll ZoneCreate zone1ZoneAddPort zone1 ZoneCreate zone2 ZoneAddPort zone2 ZoneCreate zone3Combined Symmetric/Asymmetric Model Appendix E Specifications Rack Mount DimensionsFloor Mount Dimensions Environmental and physicalAppendix F Product Safety Safety compliancesEMC specifications Radio and television interferenceAppendix G Part numbers Description All modelsAppendix H Warranty Manufacturer limited warrantyContact Atto Technology, Inc