ATTO Technology VT-Class manual Updating Firmware, Updating firmware via the RS-232 serial port

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8.0 Updating Firmware

Engineers, technicians and/or system administrators/integrators may update the firmware of the Diamond-VT using the Command Line Interface (CLI) (See Accessing the Diamond-VTon page 15) via the RS-232 serial port or the optional Ethernet management services card.

Updating firmware via the RS-232 serial port

To update the firmware via a connection to the RS-232 serial port, you will need

a host computer with a terminal emulation program such as HyperTerminal in Windows

binary information file (“...”.ima) available from technical support or on our website (see Warranty on page A-xv)

a null modem serial cable with a DB-9 connector

1Connect to Diamond-VT services via the RS- 232 port (see Accessing the Diamond-VTon page 15). You should now be in the Command Line Interface mode.

2Copy the latest Diamond-VT image file (“...”.ima) onto the host computer.

3Type ZModem Receive at the Ready prompt.

The terminal program on the host should be in Zmodem only mode, with no other parameters.

The Diamond-VT will display information that it is preparing to receive a file from your terminal program.

4On the terminal program, choose Transfer

Send File

5In the Send File box, enter the current Diamond flash (“...”.ima) filename or click the browse button to find it.

6Click Send File

7The Diamond should acknowledge receiving the file and display a message not to interrupt power for 90 seconds.

CAUTION

Do not interrupt the flash process. If the process is interrupted, the Diamond-VT will become inoperable and will have to be returned to the factory for repair.

Do not turn off the Diamond-VT until the display returns the Ready prompt.

8If upgrading the firmware from versions older than 2.5.3, follow the procedures outlined in

Resetting Defaults on page 63.

9When the flash procedure is complete, cycle power on the Diamond-VT.

Updating firmware via the optional Ethernet card

To update the firmware via the optional Ethernet management services card, you will need

the optional Ethernet management services card installed in your Diamond-VT

a host computer with a network card or a network-connected device such as a hub

binary information file (“...”.ima) available from technical support or on our website (see Warranty on page A-xv)

a crossover network cable for a direct connect or standard network cable if attached to a network device

• a valid IP address

1To connect to the Ethernet and set up your host computer, refer to Ethernet Access: Telnet and SNMP Protocols on page 21.

Note

The host computer must have appropriate network settings to allow it to communicate with the Diamond-VT. Please see your system administrator for more information.

2 Turn on the Diamond-VT.

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ATTO Technology Inc. Diamond Storage Array Installation and Operation Manual

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Contents Diamond Storage Array VT-Class Page Page Contents Atto ExpressNAV Browser-based Interface ExpressNAV PagesMaintenance Services Commands Fibre Channel Configuration CommandsSerial Port Configuration Commands Diagnostic CommandsDrive Management Commands ECCResetting Defaults Configuring the Diamond-VTDiagnostics, Upgrade and Maintenance Troubleshooting Virtual TapeAppendix F Product Safety Xiii Appendix D Sample Zoning Command SequencesAppendix E Specifications Xii Appendix G Part numbers Xiv Appendix H WarrantyPreface DisclaimerAtto Technology, Inc Page Diamond-VT features Diamond Storage Array-VT Product OverviewFibre Channel model Scsi modelEthernet Diamond-VT Technical OverviewRS-232 400MB/secAdxt Powers ATA to New Levels ATA Interface Engine AIE The interface to eachSet up the Ethernet connection Installation InstructionsPhysical setup Connect to EthernetConnect to Ethernet, on page 5, follow Set up Virtual Tape configurationConfiguration examples RAID Level 10 with Hot Spare sledsDiamond-VT Components Floor modelRack mount model Diamond-VT Physical Setup Floor ModelRack Mount Physical setup Connecting a Fibre Channel Array AutoconfigurationManual configuration Fibre Channel connections Bus speed, MB/sec Bus width Max. bus lengths Max. device Connecting a Scsi ArrayTo connect the Scsi Diamond-VT BitsScsi connections Atto ExpressNAV Accessing the Diamond-VTCommand Line Interface RS-232 portSnmp In-band CLI Over Fibre Channel DetailsInitiator Host Diamond-VT Initiator/Host Diamond-VT Serial Port Access Serial port access To use Telnet Ethernet Access Telnet and Snmp ProtocolsTo connect to the Ethernet port To use SnmpTraps are generated for the following situations Atto ExpressNAV Browser-based Interface Navigating ExpressNAVBrowser compatibility Reset button Parameter name Submit buttonExpressNAV Pages Logical Units Tape VolumesConfiguration PartitionsCLI Interface via ASCII-based Commands SaveConfiguration commandReady Return type/mode Return format/content HostnameSummary of CLI Commands Command Defaults ExampleCLI index Zoneaddhost zone1 General Use Commands Ethernet Commands TelnetTimeout SNMPUpdatesTelnetPassword SNMPTrapsFibre Channel Configuration Commands FcScsiBusyStatus FcPortListFcPortName FcWWNameSerialPortHandshake Serial Port Configuration CommandsSerialPortBaudRate SerialPortEchoMaintenance Services Commands Diagnostic Commands TapeVolumeInfo PowerAudibleAlarmSledFaultLED RAID5ClearDataStatusDrive Management Commands IdeTransferRate DriveWipeLUNState IdeWriteCacheRAIDHaltRebuild RAID5ClearDataRAIDInterleave RAIDManualRebuildRebuildPriority RestoreModePagesTapeVolumeBlockSize TapeWriteProtectZoneDelete ZoneClearAllZoneCreate ZoneRemoveDeviceCLI configure drives RAID Level Configuring the Diamond-VTVirtual Tape Volumes Hot Spare sledsInterleave Enhancing performanceVirtual Tape To set up RAID Level 10 with Hot Spare sleds Optional Hot Spare SledPrinciples of Zoning Planned configuration is a work-in-processZones Device portion defines the LUNs Factors to consider Status and Sense Data Type ZoneInfo To remove zones Configuring ZoningTo create a zone To change current zonesErrors Zone definition tables The Zone commandsUpdating Firmware Updating firmware via the RS-232 serial portUpdating firmware via the optional Ethernet card Cd c\diamond\flash Type put ....imaRS-232 Monitoring Port and CLI One tool to Diagnostics, Upgrade and MaintenancePower On Self Test Post Each time Ethernet Monitoring Port and CLI If the optionalPower Supply Monitoring The Diamond-VT System Fault LED and Error Codes If a serious25C 32C 35C 40C Disk Drive Activity and Disk Fault LEDs Each Monitoring, reporting Command Line Interface messages TroubleshootingWindows 2000 special instructions Error Messages Specific situations and suggestionsIf you cannot read or write to the Diamond-VT If a power supply failsIf you can’t access the Diamond-VT CLI via Ethernet Type FirmwareRestart in CLIDefault Resetting DefaultsFactory Default Return to Default settingsCommand Default Rebuilding RAID Level 5 and 10 Configurations To synchronize mirrored drives manually Hardware Maintenance Hardware maintenance Hot Swap Operating Instructions Disk DrivesPower Supplies To replace a blower assemblyBlower Assemblies SAN technology Appendix a GlossaryFibre Channel technology Scsi protocolAppendix Feature Appendix B ATA Disk TechnologyFibre Channel Appendix C LunInfo for a Jbod setup LunInfo PartitionInfo active 59TapeVolumeInfo ZoneInfoViii Simple configuration Appendix D Sample Zoning Command SequencesFirst time configuration after download Symmetric ModelZoneAddPort zone1 ZoneCreate zone2 Asymmetric ModelZoneClearAll ZoneCreate zone1 ZoneAddPort zone2 ZoneCreate zone3Combined Symmetric/Asymmetric Model Floor Mount Dimensions Appendix E SpecificationsRack Mount Dimensions Environmental and physicalEMC specifications Appendix F Product SafetySafety compliances Radio and television interferenceAppendix G Part numbers Description All modelsAppendix H Warranty Manufacturer limited warrantyContact Atto Technology, Inc