ZyXEL Communications AES-100 manual Adsl LEDs turn On and Off, Data Rate, Configured Settings

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AES-100 User’s Guide

11.3ADSL LED(s) turn On and Off

An ADSL LED turns on and off intermittently.

Table 11-3 Troubleshooting a Non-Constant ADSL LED

STEPS	CORRECTIVE ACTION

1Unplug the phone wire coming from the USER port of the AES-100 and connect the user’s ADSL modem or router directly to the USER port of the AES-100 using a different telephone wire.

If the ADSL LED stays on, check for a problem with the building’s phone wire.

2Use the linerate command to check the user’s regular telephone wire (refer to the ADSL Configuration chapter).

If the ADSL LED still turns on and off repeatedly, contact the distributor.

11.4Data Rate

The SYNC-rate is not the same as the configured rate.

Table 11-4 Troubleshooting the SYNC-rate

STEPS	CORRECTIVE ACTION

1Unplug the phone wire coming from the USER port of the AES-100 and connect the user’s ADSL modem or router directly to the USER port of the AES-100 using a different telephone wire.

If the rates match, the regular phone wire quality may be limiting the speed to a certain rate (see the Configured Vs. Actual Speed section).

2Use the linerate command to check the user’s regular telephone wire (refer to the ADSL Configuration chapter).

If they do not match when a good wire is used, contact the distributor.

11.5Configured Settings

The AES-100’s configured settings do not take effect at restart.

Table 11-5 Troubleshooting the AES-100’s Configured Settings

CORRECTIVE ACTION

After you finish configuring the settings, remember to use the config save command to save your settings to the AES-100.

If this does not work, contact the distributor.

11-2	Troubleshooting

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Contents AES-100 Copyright ZyXEL Limited Warranty Interference Statements and Warnings Customer Support Table of Contents Table of Contents Vii Viii Table of Contents List of Figures 11-4 Preface Features Chapter Getting to Know the AES-100Protocol Benefits MTU ApplicationPhysical Specifications ISP ApplicationCompact Design for Limited Space Scalable Platform for Future ExpansionDimensions Page Additional Installation Requirements Chapter Hardware OverviewUnpacking the AES-100 Front PanelFront Panel Ports Console PortFront Panel LEDs Adsl Port Connections Rear PanelConnecting the Power Cord to the AES-100 and a Power Source Command Line Interface Chapter Software ConfigurationConsole Connection Command Structure System CommandsUptime Command Version CommandRestart Command Passwd CommandConfig Print Command Config Save CommandPage Chapter Adsl Configuration Configured Vs. Actual SpeedDefault Settings Adsl StandardsDisable Port Command Adsl CommandsDisable Ports Command Enable Ports Command Enable Port CommandLinedata Command Lineinfo Command Lineperf Command Linerate Command List Port CommandSet Port Command List Ports CommandSet Ports Command Show Port Command Show Ports CommandMbps Ethernet Port Configuration Ethernet CommandsSet Duplex Command Status CommandMbps Ethernet Port Configuration Chapter Bridge Configuration Default Settings of Port-Based VlanBridge Port Numbers Port-Based VlanBridge Commands Device CommandFilter Command Filterage CommandPort-Based Vlan Commands Flush CommandInfo Command Portfilter CommandBridge Bridge portfilter 2 1 Bridge portfilter 3 1 Example of Modified Vlan Port Example of Modified Vlan Settings Chapter IP Configuration Setting the IP AddressGeneral IP Commands Config CommandPing Command Statistics CommandPage Management by Telnet Chapter Remote ManagementSnmp Management Snmp Access Read/Write Command Snmp Access ConfigurationSupported MIBs Snmp Trap Configuration Snmp Access Delete commandSnmp Access Flush Command Snmp Access List CommandAES-100 User’s Guide Trap Add Command Trap Delete CommandTrap Flush Command Trap List CommandPage Configuration Files of the AES-100 Chapter Configuration Backup/RestoreControl Files Used In Tftp Operation Configuration Backup Configuration RestoreProcess, used only in restoration Page BOOTP/TFTP Firmware Update of the AES-100 Chapter Firmware UploadBOOTP/TFTP Server Input MAC Database Edit Dialog Tftp Firmware Update on the AES-100 Transfer control files and firmware file to the AES-100Page Adsl LEDs Chapter TroubleshootingData Transmission Adsl LEDs turn On and Off Configured SettingsData Rate Remote Server PasswordSnmp Troubleshooting Telnet TelnetIndex Rear Panel Connections Terminal Emulation