ZyXEL Communications AES-100 manual Password, Remote Server, Snmp

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AES-100 User’s Guide

11.6Password

I forgot the password to my AES-100.

Table 11-6 Troubleshooting the Password

OPTIONS	CORRECTIVE ACTION

1Send a screen shot of your AES-100’s MAC address to your local distributor.

2Refer to the BOOTP/TFTP Firmware Update section to update your firmware. All settings will return to default value, so any configurations you have made will be lost.

11.7Remote Server

The user’s computer behind the ADSL modem or router can not access a remote server.

Table 11-7 Troubleshooting a Remote Server

STEPS	CORRECTIVE ACTION

1Refer to Data Transmission in this chapter to make sure that the user is able to transmit to the AES-100.

2Make sure the gateway’s IP address is the same as the one configured in the user’s computer.

3Check the VLAN configuration of the Ethernet port on the AES-100 (refer to the Bridge Configuration chapter).

4Check the Ethernet cable and connections between the AES-100 and the gateway.

5Try to access another remote server.

If data can be transmitted to a different remote server, the remote server that could not be accessed may have a problem.

11.8SNMP

The SNMP manager server can not get information from the AES-100.

Table 11-8 Troubleshooting the SNMP Server

STEPS	CORRECTIVE ACTION

1Ping the SNMP server from the AES-100.

If you cannot, change the cable or IP configuration (see the IP Configuration chapter).

2Check to see that the community (or trusted host) in the AES-100 matches the SNMP server’s community.

If these steps fail to correct the problem, contact the distributor.

Troubleshooting

11-3

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Contents AES-100 Copyright ZyXEL Limited Warranty Interference Statements and Warnings Customer Support Table of Contents Table of Contents Vii Viii Table of Contents List of Figures 11-4 Preface Chapter Getting to Know the AES-100 FeaturesProtocol MTU Application BenefitsISP Application Physical SpecificationsCompact Design for Limited Space Scalable Platform for Future ExpansionDimensions Page Chapter Hardware Overview Additional Installation RequirementsUnpacking the AES-100 Front PanelFront Panel LEDs Console PortFront Panel Ports Rear Panel Adsl Port ConnectionsConnecting the Power Cord to the AES-100 and a Power Source Console Connection Chapter Software ConfigurationCommand Line Interface System Commands Command StructureUptime Command Version CommandPasswd Command Restart CommandConfig Print Command Config Save CommandPage Configured Vs. Actual Speed Chapter Adsl ConfigurationDefault Settings Adsl StandardsDisable Ports Command Adsl CommandsDisable Port Command Linedata Command Enable Port CommandEnable Ports Command Lineinfo Command Lineperf Command List Port Command Linerate CommandSet Ports Command List Ports CommandSet Port Command Show Ports Command Show Port CommandEthernet Commands Mbps Ethernet Port ConfigurationSet Duplex Command Status CommandMbps Ethernet Port Configuration Default Settings of Port-Based Vlan Chapter Bridge ConfigurationBridge Port Numbers Port-Based VlanDevice Command Bridge CommandsFilter Command Filterage CommandFlush Command Port-Based Vlan CommandsInfo Command Portfilter CommandBridge Bridge portfilter 2 1 Bridge portfilter 3 1 Example of Modified Vlan Port Example of Modified Vlan Settings Setting the IP Address Chapter IP ConfigurationConfig Command General IP CommandsStatistics Command Ping CommandPage Snmp Management Chapter Remote ManagementManagement by Telnet Supported MIBs Snmp Access ConfigurationSnmp Access Read/Write Command Snmp Access Delete command Snmp Trap ConfigurationSnmp Access Flush Command Snmp Access List CommandAES-100 User’s Guide Trap Delete Command Trap Add CommandTrap Flush Command Trap List CommandPage Control Files Used In Tftp Operation Chapter Configuration Backup/RestoreConfiguration Files of the AES-100 Configuration Restore Configuration BackupProcess, used only in restoration Page Chapter Firmware Upload BOOTP/TFTP Firmware Update of the AES-100BOOTP/TFTP Server Input MAC Database Edit Dialog Transfer control files and firmware file to the AES-100 Tftp Firmware Update on the AES-100Page Data Transmission Chapter TroubleshootingAdsl LEDs Data Rate Configured SettingsAdsl LEDs turn On and Off Snmp PasswordRemote Server Telnet Troubleshooting TelnetIndex Rear Panel Connections Terminal Emulation