Troubleshooting
Symptom | Possible Cause | Solution | |
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Cannot see | Operating | Select Start > Run. Type | |
other users | system database | \\<computername> or \\<PC IP | |
on network. | that tracks | address> (replacing “computername” | |
| names of | and | |
| machines has | values). Click OK. | |
| not been |
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| synchronized, or | When the operating system database | |
| an update to the | updates (usually less than an hour) | |
| database is | this may no longer be necessary. | |
| pending. |
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| Firewall on PC | Disable firewall. Connection Point | |
| prevents access | provides firewall protection for PCs | |
| to other systems | connected to it. | |
| on network. |
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Cannot | File and printer | Open Control Panel. | |
access files | sharing not | Network icon. Click Add Service. | |
or printers of | enabled. | Select File and printer sharing. Click | |
other |
| OK. Reboot as required. | |
computers |
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No files or | Go to PC with resource you want to | ||
on the | |||
printers are | share. | ||
network. | |||
shared. | Sharing. Select Share this folder or | ||
| |||
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| printer and create share name. Apply | |
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| appropriate permissions to folder. | |
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| Users not | Open Control Panel on WIndows 2000 | |
| entered in | PC. | |
| Windows 2000 | icon. Add each user name that should | |
| user list. | have access to resources on Windows | |
|
| 2000 PC. | |
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| On PCs attempting to access Windows | |
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| 2000 PC, log on using one of the user | |
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| names that was added for resource | |
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| access on the Windows 2000 PC. | |
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iPAQ Connection Point |