Compaq CP-2E manual Troubleshooting, Solution

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				Troubleshooting
				7

				Troubleshooting

		Symptom	Possible Cause	Solution

		Cannot	Connection Point	Reset factory defaults: Press the reset
		access	CP-2E not	button for 10 seconds. If this does not fix
		internal web	working properly.	the problem, use update/recovery utility
		pages.	The 'Test' light	to reinstall firmware.
			stays on.

			Network adapter	Verify that network adapter is properly
			on PC not	installed and has TCP/IP bound to it.
			properly
			installed.

			PC does not have	For Windows 9x, select Start > Run and
			IP address.	type winipcfg. Select the adapter that is
				connected to the Connection Point
				CP-2E. Click Release, then Renew.
				Verify that the PC gets an address in the
				appropriate range (192.168.1.xxx) and a
				subnet of 255.255.255.0 (assuming that
				the default IP of the router was not
				changed).
				For Windows 2000, open a DOS prompt.
				Type ipconfig /release and press Enter.
				Type ipconfig /renew and press Enter.
				Type ipconfig and press Enter to verify
				address.

			Proxy settings	Disable browser proxy settings.
			enabled on
			browser.

iPAQ Connection Point CP-2E User Guide

7–1

Image 74

Contents Compaq iPAQ Page Page Contents Connection Point CP-2E Home System Recovery Page Introduction Share a Single High-Speed Internet ConnectionEthernet Networking Security and Advanced ManagementIntroduction What Else Do I Need? Whats in Front? Description SignificanceWhats in Back? Description FunctionInstallation and Configuration InstallationConnecting to the Internet Connecting to Your PCPowering Up Client PC ConfigurationConfiguring Windows 98 and ME Clients Installation and Configuration Click the Obtain an IP address automatically radio button Choosing the Internet Connection Method Setting Up Connection Point CP-2EUsing the Installation Wizard Dynamic Internet IP Configuring Dynamic Internet IP Static Internet IPConfiguring Static Internet IP PPPoEConfiguring PPPoE Timezone Setup Administrator Password Settings Confirming Successful Setup Installing the Firmware Update Utility Registering the Connection Point CP-2E Adding Ethernet PCs Adding PCs To Your NetworkEthernet PCs Windows XP Configuration Configuring the ClientAdding PCs To Your Network Adding PCs To Your Network Windows 2000 Configuration Adding PCs To Your Network Adding PCs To Your Network Windows NT4.0 Configuration Adding PCs To Your Network Page Connection Point CP-2E Home Home Page Information BarSystem Info Icon Quick Setup IconManagement Icons General InformationLAN Status Internet Status Network Information Event Log Renew Internet IP Icon Help/Troubleshooting IconFirmware Update Icon Page Password Advanced Setup IconsSystem Settings Resetting to Factory Default Advanced Setup Icons Timezone Setup InternetChanging the Subnet MAC Spoofing Click Network Computer ListDMZ Designating a DMZ HostVirtual Server Adding a Virtual Server Packet Filtering Enabling Packet Filtering Adding an IP Rule Adding Port Rules Dhcp Changing Dhcp Server Settings Reserved IP TableAdding a Reserved IP Address Excluded IP Addresses Adding an Excluded IP Address Bootpip Table Adding a Bootp IP AddressAdvanced Setup Icons Static Routing Table Adding a Static RouteAdvanced Setup Icons Smtp Advanced Setup Icons System Recovery Using the Firmware Update UtilityRestore Factory Defaults Troubleshooting SolutionCannot Network cables Icon. Then, Renew Internet IP \\computername or \\PC IP Cables Regulatory ComplianceModifications Regulatory Compliance Appendix a Specifications NAT NTP SmtpPage Appendix B MAC Address Manual Identification For Windows XPFor Windows 98 and ME PCs Accessing Security Configuration Options For Windows 2000 PCsPage Glossary IPAQ Connection Point CP-2E User Guide Glossary Glossary Glossary