Compaq CP-2E manual Troubleshooting, Solution

Page 74

 

 

 

 

Troubleshooting

 

 

 

 

7

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

Symptom

Possible Cause

Solution

 

 

 

 

 

 

 

Cannot

Connection Point

Reset factory defaults: Press the reset

 

 

access

CP-2E not

button for 10 seconds. If this does not fix

 

 

internal web

working properly.

the problem, use update/recovery utility

 

 

pages.

The 'Test' light

to reinstall firmware.

 

 

 

stays on.

 

 

 

 

 

 

 

 

 

 

Network adapter

Verify that network adapter is properly

 

 

 

on PC not

installed and has TCP/IP bound to it.

 

 

 

properly

 

 

 

 

 

installed.

 

 

 

 

 

 

 

 

 

 

PC does not have

For Windows 9x, select Start > Run and

 

 

 

IP address.

type winipcfg. Select the adapter that is

 

 

 

 

connected to the Connection Point

 

 

 

 

CP-2E. Click Release, then Renew.

 

 

 

 

Verify that the PC gets an address in the

 

 

 

 

appropriate range (192.168.1.xxx) and a

 

 

 

 

subnet of 255.255.255.0 (assuming that

 

 

 

 

the default IP of the router was not

 

 

 

 

changed).

 

 

 

 

For Windows 2000, open a DOS prompt.

 

 

 

 

Type ipconfig /release and press Enter.

 

 

 

 

Type ipconfig /renew and press Enter.

 

 

 

 

Type ipconfig and press Enter to verify

 

 

 

 

address.

 

 

 

 

 

 

 

 

Proxy settings

Disable browser proxy settings.

 

 

 

enabled on

 

 

 

 

 

browser.

 

 

 

 

 

 

 

 

iPAQ Connection Point CP-2E User Guide

7–1

Image 74
Contents Compaq iPAQ Page Page Contents Connection Point CP-2E Home System Recovery Page Introduction Share a Single High-Speed Internet ConnectionEthernet Networking Security and Advanced ManagementIntroduction What Else Do I Need? Whats in Front? Description SignificanceWhats in Back? Description FunctionInstallation and Configuration InstallationConnecting to the Internet Connecting to Your PCPowering Up Client PC ConfigurationConfiguring Windows 98 and ME Clients Installation and Configuration Click the Obtain an IP address automatically radio button Choosing the Internet Connection Method Setting Up Connection Point CP-2EUsing the Installation Wizard Dynamic Internet IP Configuring Dynamic Internet IP Static Internet IPConfiguring Static Internet IP PPPoEConfiguring PPPoE Timezone Setup Administrator Password Settings Confirming Successful Setup Installing the Firmware Update Utility Registering the Connection Point CP-2E Adding Ethernet PCs Adding PCs To Your NetworkEthernet PCs Windows XP Configuration Configuring the ClientAdding PCs To Your Network Adding PCs To Your Network Windows 2000 Configuration Adding PCs To Your Network Adding PCs To Your Network Windows NT4.0 Configuration Adding PCs To Your Network Page Connection Point CP-2E Home Home Page Information BarSystem Info Icon Quick Setup IconManagement Icons General InformationLAN Status Internet Status Network Information Event Log Renew Internet IP Icon Help/Troubleshooting IconFirmware Update Icon Page Password Advanced Setup IconsSystem Settings Resetting to Factory Default Advanced Setup Icons Timezone Setup InternetChanging the Subnet MAC Spoofing Click Network Computer ListDMZ Designating a DMZ HostVirtual Server Adding a Virtual Server Packet Filtering Enabling Packet Filtering Adding an IP Rule Adding Port Rules Dhcp Changing Dhcp Server Settings Reserved IP TableAdding a Reserved IP Address Excluded IP Addresses Adding an Excluded IP Address Bootpip Table Adding a Bootp IP AddressAdvanced Setup Icons Static Routing Table Adding a Static RouteAdvanced Setup Icons Smtp Advanced Setup Icons System Recovery Using the Firmware Update UtilityRestore Factory Defaults Troubleshooting SolutionCannot Network cables Icon. Then, Renew Internet IP \\computername or \\PC IP Cables Regulatory ComplianceModifications Regulatory Compliance Appendix a Specifications NAT NTP SmtpPage Appendix B MAC Address Manual Identification For Windows XPFor Windows 98 and ME PCs Accessing Security Configuration Options For Windows 2000 PCsPage Glossary IPAQ Connection Point CP-2E User Guide Glossary Glossary Glossary